I was assigned an intelligent case manager named Lacey who answered all of my questions (including…read morethe most important one: Why did you choose to work for Windward Windows and Gutters ?) Lacey was friendly and forthcoming in her answer: "As a customer, I was impressed with Danny (the owner),especially his integrity, and was so impressed that I decided to work for him." I thought.. there is no better recommendation for a company than that ! Their annual plan is such a good deal I did not hesitate to sign up. Lacey went above and beyond to schedule my secret gift of a cleaning before my husband's birthday. And the result: I still think the job was a lot to ask one person to do, but Brazen was up to the task and did it heroically and conscientiously. I was impressed with him as a person, as well. My husband is so very happy with his gift and I am excited that Windward Windows and Gutters will be returning next year.

From initial meeting through two subsequent washings and solar panel cleaning, I have been totally…read morepleased. Can't wait to have them back!

I got 2 estimates for a gutter installation. Both companies estimators were very friendly and…read moreprofessional. But Tropical's estimate for the exact same service was almost half the cost of the other company. No problem with the completed job.

After Lala tore off a section of my roof, I requested an estimate from Tropical. Not only were…read morethey prompt in sending someone out, they were able to make repairs the same day and get my roof looking good as new. Thanks to Tropical for their quick and professional response. I would definitely recommend!!

Whitney was prompt in coming to my home and evaluate my request. Original roofer's silicone coating…read morewas too efficient for the recent Kona-low heavy rain and water from roof causing near-flooding. Roofer did not reply to suggesting a solution. Whitney installed new raingutter and replaced old one on lanai with his coworker. All this took 1 week to evaluate, sign agreement, and complete job. I appreciate his timeliness and professionalism. Mahalo!

I recommend Whitney for gutter installation. He installed black aluminum gutters at my house and it…read morewas done really well and at a fair price. He showed up for the quote and job when he said he would, clearly communicated the process with me, and made sure I was comfortable with the way he was planning to do the installation. Professional and reliable thank you Whitney!

Great communication and very prompt. Carlos responded very quickly and was on time for the…read morescheduled appointment. So far, the patched corners held up and are not leaking, especially during the Lala hurricane. We'll see how long this lasts, but so far it's good. Thanks to Carlos and his crew! Will call you again for any gutter work!

Carlos did an excellent job. I reached out because a sizable section of the rain gutter at the…read morefront of my house was coming loose during a bad storm. It was flexing heavily in the rain, overflowing in one spot, and looked like it was close to detaching from the fascia/eave. I was honestly pretty stressed because it looked like the gutter might detach from the fascia, especially with more rain coming. I reached out late at night, and Carlos responded promptly, answered my questions clearly, and put me at ease right away. His response time and communication were excellent. When he inspected it, Carlos explained that the original installer appeared to have secured that entire section with only one screw, and that the bracing and additional fasteners seemed to have been missed. That explained why the gutter was moving so much and gave me confidence that he understood the actual problem instead of just doing a quick patch. We agreed on a flat rate, and what impressed me the most was that he went above and beyond the original repair. He added extra bracing, secured everything, did a complete inspection of the rest of my rain gutters, cleaned everything up, and made sure the repaired section was solid before he left. The quality of work was excellent, and he treated my home with care while he was working. After all the extra effort, he still only charged the flat rate that we agreed on. No surprise add-ons, no nonsense. He also does solar panel cleaning and pressure washing, so he is going to be my one-stop shop from now on. I already told him I'll be calling him every January for solar panel cleaning, pressure washing, and anything else I need done around the house. Reliable, thorough, fair, responsive, and easy to work with. Highly recommended.

EXCELLENT SERVICE. Looking forward to working with him on other projects I need to do.read more

Don't waste your time with this company. The owner seemed very responsive and talked a good talk…read morebut doesn't follow through on his word. I've wasted my time and money by contacting this business.

There was good communications at all times which I felt as very important. I contacted other…read morecontractors but usually got no response to my emails or phone calls. The workers showed up on time, were friendly and courteous. Finished their job expeditiously and with no fuss. Cleaned up well after themselves, getting rid of nails and screws and debris from the old rain gutters. New rain gutters look great. They billed me in the method I requested. They followed up to make sure all went well. I liked them well enough to recommend them to my neighbor.

My parents had a leak at their residence. I provided them with the numbers of several roofing…read morecompanies I found on Yelp, including AL Roofing. My parents called, and sent pics. The rep they spoke with indicated that they were busy but they would call back the next day. No one called back and my parents moved on. 12/25/2019: maybe if you spend less time writing responses to negative yelp reviews in which you imply that the reviewer is lying, you would have time to actually return calls. Just a thought.

I don't know a lot about gutters, but Sonny does…read more I had new gutters installed a few years ago by another company. They lasted a year or less before they started leaking. Same company came out to quote a gutter cleaning/repair and the guy just said "they used too much caulk". We both knew replacing that caulk would last about as long as the first time. Cost almost as much, too . So for a couple years when it rained, we got more wet from the waterfalls coming off our gutters than we would have from the rain. Called Sonny, hoping maybe a pro could repair or reinstall all the leaking corners/joints. He suggested replacement would be a much better option, but was kind enough to talk me through and quote both options. Seemed pretty clear this was one of those things where if the material failed, maybe could fix that, but to correct wrong installation, pretty much gotta install correctly. (my problems weren't even just the corners - pretty much all the connection points...) And they did. And couldn't be happier. Hasn't been a year so not a fair comparison, but I'm telling you, there's no comparison. Rain we got from Lala was a pretty good test and Adonai's gutters (and install!) passed with flying colors. (On top of everything, Sonny's crew re-worked a downspout and part of the existing slope on the fly b/c it was a better way to do it. Seriously, six stars for these guys.)

Great group they tackled my concerns and they are able to provide good quality gutters!!read more

6/2/24 updated: Windward Windows and Gutters (WWG) followed thru to be sure I got paid for the…read moredestroyed exterior light from Gu-Wi--their 'parent company' based in Seattle. I received a check to cover the exterior light broken from Seattle--but it could have easily been a $$$ lawsuit which I did not pursue. I never heard from these guys (Gu-Wi) again. Nada! original from May 2024: *(WWG) did call me about this review under WWG and stated it was actually Gu-Wi at fault. BUT, they did not disclose this other company does the gutter work. I do NOT like to leave bad reviews but this must be brought to light so WWG does DISCLOSE that another company (Gu-Wi) is doing gutters! My experience was a disaster. How WWG have so many 5 stars is beyond me as they must have gutter reviews too since they are all one big company. Pros: 1. Came quick to inspect; worked WELL to get a fast bid; worked well back and forth emails to get exactly what I needed and eliminate what I did not. UNFORTUNATELY, Things went DOWNHILL from there! RED FLAGS: 1. I called WindWard Windows and Gutters (WWG) for a gutter estimate and another company responded? Gu-Wi. NOT DISCLOSED= a Seattle based company does gutters. THERE ARE NO REVIEWS FOR THEM EXCEPT 1. 2. After I accepted the bid, they sent a guy from Seattle (turns out Gu-Wi is the 'parent company' teeny green cars;) FINALLY disclosed...and his appearance was disheveled at BEST. Unkept dreadlocks; and I do not judge on appearance but these were awful-- thin, thick, disheveled...but I let it go since he seemed nice. He began removing the old gutters. DISASTER. He pounded them off the house roof (I live in a garage studio w/separate meter) so didn't realize that HE SHEARED OFF THE ELECTRIC, PHONE AND CABLE LINES and said NOT A WORD! He just LEFT! Then? He left a dangling downspout that crashed the bottom section to the ground and the upper curved part left hanging there?...w/wind swung around/crashed into my NEWLY installed ext. light, (mid remodel) shattering the seeded glass. 3. Emails acted as if they did not receive my prior emails listing this damage and stated they'd 'be out to install the gutters as scheduled'...???!!! ***I FIRED THEM by email to stay cool and not YELL!!*** ***Waimanalo girl Tita out rebel Iraq veteran YELL!***was how I FELT. -- IT TOOK A WHILE FOR THEM TO ACKNOWLEDGE even seeing this email! ***HECO fixed the lines asap (less than 1hour!)and stated "high power lines were sheared/exposed and could have burned my home down". Spectrum repaired the phone and cable lines asap (on a Friday evening too!) as well and no-one charged ME for this THANK GOD!*** ***Gu-Wi--paid for the $250.00 light that was destroyed AT MY REQUEST by mailed check, as I did not want them ever to set foot here again. At least Gu-Wi (Seattle check) paid for the light. So-2 stars for that; otherwise, zero stars. ******MOST CONCERNING? ****** WHAT IF my painter had not noted the hanging wires? WHAT IF my neighbor had not seen what happened from across the street? WHAT IF my home burned down? WHAT THEN???? I hope I never see them again. WWG needs to disclose Gu-Wi from the get go. And hire reputable subs to do gutter removal SAFELY and properly! OR? They WILL eventually have a home burn down--or worse. Sorry for this bad review, but folks need to know this! BE AWARE!

Dane is the best window cleaner. I have been using him and the team at Windward Window Cleaning,…read morenow doing business as GuWi, for years. Dane has such attention to detail and he is a super nice, conscientious guy!

Sean did an great job on the gutter installation. The gutters look good and he hauled away the old…read moreones even though the painter had removed them. Sean and Sheri did a fantastic job on communicating and completed the job on a timely manner. Thank you for your wonderful service!!

I am very appreciative of Sherry and the crew who came to reinstall a downspout for us about a week…read moreafter one of the heavy rainstorms. They advised me that the work was still under warranty, so there was no charge. I am so happy! I was amazed how quickly they were able to come given all the damage around the island. Their service is great!