Very clean, very efficient. I loved the ability to schedule online and then get a text message to…read morelet me know 20 minutes out. The staff answered my questions and assessed my symptoms very quickly. Very good experience and I would consider this facility over the Telehealth on demand.

They took forever , and these idiots don't prescribe any medicine that is helpful, only give meds…read morethat are useless when u are fighting a sinus infection.

What a wonderful experience! It was super easy to book online and found a time that worked with me…read more The office was super clean! I was able to walk right in and Heather was super reassuring and great at easing any anxiety I had. Would recommend to any expecting mother!

Heather was amazing! Our little girl was giving her a hard time getting the perfect view but we…read moremanaged to get an amazing look anyway. Definitely would recommend!

One of the LEAST handicap accessible metros we've been to…read more Super limited handicap spots and they are always full. Then they never do the sidewalks in the snow so getting through that is rough.

Hello there I arrived at the . They told me that they weren't going to be able to see me cuz there…read morewere people before me and they were closing at 7:30 my doctor is going to be very upset to hear about this this is not an ER type of visit or else I would go to the ER . I guess the doctors and nurses at the November health clinic on Friday January 12th had something better to do tonight then treat people who are sick that come to them November clinic on Pearl Road in Middleburg Heights at around 6:30 p.m. I was taken in for triage and I have 102 ° plus degree fever with chills and I told them that I'm a teacher and strep has been going around

Nicole is absolutely amazing for holistic pediatric care. She spent tons of time with us, in no…read morerush, asking about my child's diet, eating habits, sleep habits, etc. She also asked how I was doing which is huge (postpartum mommas know!) Would recommend this practice to anyone. 4 stars instead of 5 because the secretary is absolutely horrible. I've interacted with her probably 5 times over 2 years and she is the same every single time. Incredibly rude, bratty, unhelpful and miserable. I cannot believe they have someone like this answering their phones. I have to believe other people have complained about her. She is as miserable as they come. Absolutely awful to interact with and she needs to be fired immediately. She is a stain on such a wonderful practice.

I didn't get to experience the actual practice, as I had difficulty finding location. While I…read moreprinted off my new patient packet, which was several pages but did not have the address in the first page, I just googled the address. Google took me to an office on Engle Road that had the Tenpenny name on the door, but was obviously closed. I called the number on the door, and ended up leaving 2 separate voicemails without a callback in a 20 min period. ( No sign on the door reflecting the practice had moved). Discouraged, I headed home. I received a voicemail later from a different number that I had missed my appointment. The Tenpenny INTEGRATIVE MEDICAL office is actually located in the back of the building. Apparently I am the first person to ever have this problem, but putting this out there for the rest of you. Would be great if the officehad given me a heads up when taking my deposit for the appointment. (Just an fyi that I should come to the back of the building). The receptionist was not very interested in the issue I had, but promptly refunded my deposit.

I don't really write reviews anymore, but really felt the desire to write one for this clinic. I…read morehad to have a full abdominal ultrasound done a few months ago for some awful stomach aches I was getting. I called St. John Westshore and they told me it would be $850! My insurance is terrible, so I wanted to make sure I priced around. Cleveland Clinic [who I got passed around to several people when calling] left me frustrated and without a quote. I found the Women's Diagnostic Clinic online and gave them a call. $220! I couldn't even believe it! So I scheduled an appointment - they had great availability and were super nice on the phone. When I arrived at my appointment everyone working was amazing. I feel like so often in the medical profession the people are unpleasant. They just clearly don't want to be there and don't care about you. Not here, I had such a great experience. The woman who did my ultrasound was awesome, and I left feeling like she really cared about connecting with me as a person and felt pride in her job. Before I even left she told me she thought it all looked very good, which was reassuring and put me at ease. I will probably even go back when I decide to have kids because it was just such a great experience. Icing on the cake, my bill was only $75! Oh and I got a call within 24 hours with the results. Nothing ended being wrong - win win!

I have been to this Urgent Care many times for flu vaccines and have good experiences. However, I…read morerecently went here to get my TDAP (Tetanus) Shot. Took about a half hour to be seen which was fine and it was given to me by one of the nurses. She was very nice and I thought she did a good job however now it's been about 3.5 weeks since the shot and I still have about a quarter size circle of discoloration at the injection site and a decent size lump in my arm that seems to not be going away. At a recent doctor appt that was unrelated I asked the doc about it and she said that it was given incorrectly. The shot given to me was about halfway down my upper arm and not in the muscle when it is supposed to be higher and in the Deltoid muscle. The doc said I will probably now have this lump and discoloration for a couple months.

When your hours say 8am, be there at 8am!! Being a medical provider and working in surgery, how…read morewould you like if I showed up whenever I wanted to your child's surgery? Unacceptable! In the medical world, we are not allotted this "special princess timeline". Furthermore, not once, but twice is unacceptable. If you can't get your hours straight, close...let another entity that has better time management occupy the facility. Poor HIPPA compliance, reading out labs out lab in the waiting area. If my company didn't force me to use this dump, I would have went to my regular physician. Absolutely, a trash ghetto place! Ooh and since when do you play cartoons for adults? WTF? Another ting. Maybe you could type if you got rid of the these claws. Then the finale!! Waited an hour and a half for a damn physical that was supposed to be at 8am....oooh but no one was here!! Them two others walking after me and were taking ahead of me!!

I have all my blood work done at this location. Never a problem, very much runs on time. The visit…read moreis short, and the people who have drawn my blood are always nice. I am here multiple times a year.

Horribly slow. Just opened and already running 30 minutes behind. No sense of urgency or customer…read morecare.