Hunter Taylor and another great tech installed an upgraded motor for us ! And because they aren't pushy salesmen and instead listened to our questions & needs we upgraded ourselves . Both of the techs were so knowledgeable, professional, polite and fast ! I would recommend these men to anyone! We moved out of our home to do a complete remodel and the new motor & new rubber seal on our garage is perfect! And also 2 new clickers ! read more

I had a disappointing experience with this company. The technician did not complete the job properly, and the quality of the work was below my expectations. Communication was poor, and the issues I paid to have fixed were not resolved. I had to spend additional time and money to correct the problems afterward. I would not recommend this company based on my experience. read more

My garage door spring broke on Saturday afternoon. I called Precision Door and they had Bryan at my house at 7 that night. Bryan was friendly and explained my options. I opted for the lifetime warranty with new springs and rollers. After an hour my door was working better than it did before. I will call Precision Door for any future needs for my garage door. read more

Called Precision because I pressed the wrong buttons and couldn't figure out how to get the garage door to work again. Precision sent Nathan out and he did a great job. Their prices are a little stiff for simple programming, they should have a whole system discount instead of $89.95 per remote but I couldn't have asked for a better professional than Nathan. I'll use them whenever I need help with my garage door! read more

We contacted Precision due to their coupon offering new, quiet rollers and a garage door tune-up. The cost was $130 per door and we have two doors. Both doors were a bit noisy and one came down erratically. New rollers were installed on each door. Then the technician did a lot of pounding on the rails, tightening the track. By the time he finished, both doors were now coming down very erratically and very noisy. The Tech said we needed all new hardware and probably new doors. He gave us two estimates; one for $1906.43 for all new hardware and one for $2536.03 for two new doors. We then paid the $260. We called another company for a second opinion. We were told the new rollers were fine, but they were too close to the track (needed 1/4 inch gap) and the tracks were way too tight. We paid this company $900 for new hardware and to have the tracks bent back to where they were. Everything is great now. The doors are very quiet and run smoothly. We do not recommend Precision Door Service and would not call them again. read more

Braxton came out quickly and was very knowledgeable. He did a good amount of work replacing brackets, wheels, sensors, etc and completed it all in about 30 mins. They also support Military, Veterans, and First Responders. read more

Justin came out next day and repaired the spring and replaced the rollers and a few more small things in about an hour. Door is back up and running and is much quieter now. Very pleased with service and offerings. No high pressure upselling. read more

My garage door jumped the track rails on Friday evening at 4:00pm. I called Percesion and explained the situation. They came out and worked until nearly 8:30pm to get things working properly. I would recommend this company to anyone needing garage door service. read more

Precision garage door service provided outstanding garage door repair on an old door and system. They were very responsive, and a technician was on-site at my house within 2 hours of my call. The technician (Justin) was very professional and provided a range of options to effect repairs to my garage doors. As soon as we agreed to the scope of the repair, he got right to work and was done within an hour and a half. I can't recommend this company enough if you need to repair your garage door. It's probably the most positive experience I've ever had in 13 years of living in Huntsville for home repairs. I will use Precision Door again and highly recommend them if you're looking for someone to do garage door repairs. read more

Fantastic service! Called them @ 7:30 in the morning because of a broken garage door. Not sure if they'd be open that early or because of the virus. They not only answered, Justin Collier, was there before lunch. He fixed one door and prevented the same problem with the other door. He then adjusted and serviced both doors as part of the call. I can't remember them ever running this quiet! Thank you, you are on speed dial now for future problems! read more

Holy WOW!!! Great company, Chandler explained things thoroughly. Was quick with their turn around time. Does work for others we know and they are happy as well. read more

I totally forgot to post a review but feel compelled to write one. On 4 dec 2019, my 2-car garage door spring broke after 5 pm. I searched reviews on yelp and went with precision door. Thru the yelp app, I was able to upload pictures of the broken spring, garage door, and ask for a quote. I immediately got a quote thru yelp messages and subsequently scheduled the replacement spring work the very next day - all after hours and thru the yelp app messages. The cost was very fair, showed up at the appointment time, replaced the spring, and cost was exactly the quote. Couldn't be happier and highly recommend. Customer service is top notch as well as the work. read more

Update: I called Eric as requested. He sent out another service professional and he fixed the chain that had broken at no cost. I was happy with the service and pleased that they responded positively and were very willing to make my experience a good one. THANK YOU. Had them come out to fix spring. VERY EXPENSIVE. When asked if they had coupons or discounts they said it was "included in service" but on their website they have free service call with repair AND a $25 coupon. He should had mentioned the coupon. It does NOT state you get one or the other. Noticed other thigs had wear and tear but did not think it needed to be changed out. GARAGE DOOR BROKE AGAIN two days later. read more

My second five-star review in one day, but it's difficult to over-rate how well-run this operation really is. I got an accurate quote over website chat which resulted in a text message confirmation of appointment, then a phone call from the technician who was way ahead on his work. Yes, they tried the multi-tiered up-sell for premium repair and upgrade of my door, but they'd be foolish not to try. No pressure, just the quote. Inside of 30 minutes of arrival, the technician replaced the broken tension spring, remounted the lift cables, and lubricated all of the moving parts. We were not home yet, so they took my card number by phone and locked up the house when they left. Precision Door installed a far better torsion spring than I could have ordered at the local big box store and installed it within approximately $120 of what it would have cost to do it myself. It could only have been better if it were free. read more