Great experience with Tim and his crew . Property renovation went well and on time .read more

Tim Cross grossly underbid our kitchen remodel to get the job. He couldn't provide what we…read morediscussed before we hired him. He won't take or return our phone calls and refuses to refund the down-payment we gave him for $4850. Tim couldn't find a match for a tile (that our new contractor found, no problem), he inflated the cabinet price $20000, charging us $55000 for cabinets that his cost was $35000. He wanted us to go with low-end cabinets that had 2 custom-made cabinets that would only be an 80% match with the stock cabinets they had. We were $10000-$25000 over his estimate before he even got started and had to pay $4850 to find out he was a lying, unethical crook. He won't return our phone calls and refuses to give us a refund.

I had a new shower installed by Ben, and unfortunately, the experience after installation has been…read moredisappointing. Shortly after the work was completed, I noticed that the shower was leaking at the connection point to the pipe. I promptly informed him of the issue, expecting it to be addressed as part of the original installation. On January 22nd, he responded that he could come out to take a look, but mentioned a $75 service fee for the visit. Given that the problem appears to be directly related to the initial installation, I found this unexpected. I replied, asking him to let me know when he would be in the area so he could stop by and assess the issue. It has now been nearly two months, and I have not received any follow-up or resolution. Meanwhile, the shower faucet continues to leak. I would have appreciated more accountability and communication to resolve the problem in a timely manner.

Had some bad trim/soffit boards on the front of the house. Every time I pulled up they bothered…read moreme. Beltons Best was the only company that called back, gave a fair estimate AND came and performed the work. I am happy with the work and no longer feel bad when I pull up to my house.

Needed help with a small job. Contacted a few contractors and was told this wasn't worth their…read moretime. Matt was happy to come right over, take a look and agree to come the next morning with the needed supplies and knock it out quickly. (he installed flashing over our sliding patio door that was occasionally leaking when it rained.) Found his attitude to be great, his handy work too notch, and his hourly rate reasonable. I'd easily recommend him to you! He showed up on time as promised.

My man over at Avid, Matt, is my go-to handyman for those projects that I absolutely have no idea…read morewhat to do. To date, he's helped me install an attic door with weatherstripping where the frame was small and the floor was slanted, install a ceiling fan, two light fixtures and he's scheduled to come help me re-attach my back deck to the house properly. As a homeowner, it's key to have a trustworthy and responsive go-to like Matt, and he's been great to work with and is very on the ball. Many people wonder how much it's going to cost to have x-y-z done, and I can safely say Matt is beyond reasonable in his pricing. Call him, shoot him a note, do what you gotta do but definitely get in touch with him for those around-the-house projects that might be outside your wheelhouse!

I was in a bind after a previous handyman started a home improvement project and then reneged on…read moretheir pricing after partly completing the work. Jason happened to be parked on my block in Santa Fe Hills for another customer and I asked him for an estimate. He totally rescued my home equipment loading hoist install job and kept his price as quoted, no drama. He even worked with me and wired it into service and it's working great. Very skilled tradesman whom I not only would hire again, he's coming back next week to knock another project off my to-do list. Jason is outstanding! Five solid stars!

Seriously bad. Unprofessional. Didn't do the work we agreed on and messed up what we did. I had…read moreto pay a lot of money to get the sloppy work Jason did cleaned up. Stay away

We just used Keaton for the 2nd time in the 20 years we have lived in this house. We had weather…read moreand hail damage twice (about 15 years apart). Evan and Eric were great to work with. Evan came by on multiple occasions to check on us and make sure we were happy (we had roof, guttering, and new paint job). Evan went above and beyond for us and we are very grateful for the help they provided us.

I recently had a new roof put on. Evan Ross/ Sales Rep was there for me from beginning to end via…read moretext or phone call. The roof looks great and the team cleaned up the yard and even the outside of the yard where the wind blew the trash.

Chris at Cline Contruction takes care of customers from 3 years ago. I needed some shingles and he…read moretook care of it! Thanks Chris 5 starts for you. Alex

Cline Construction did a great job of cleaning our gutters and installing gutter guards to prevent…read morefuture clogging problems. They were timely, professional, and left the worksite spotless. They were also a great value.

Enjoyed our experience with Elite. Steve came out to do our quote on Friday, March 27th. He…read moremeasured, drew up a sketch and answered all of our questions about wood, tear out and payment. Never was he pushy or did we feel like he was in a rush. Like most, we sought out additional quotes from other reputable companies, but ultimately we chose Elite for a couple of simple reasons: 1) Price - while they weren't the lowest bid, they were the reasonable for the six foot privacy fence and tear out we needed. 2) Genesis Lawn - Elite often uses a third party company to do tear out and clean up of existing fences/debris. They are a husband and wife team that does an immaculate job. They began work at 8a and stayed until 7p when the job was done. They use a ditch witch to pull out fence posts and such so be prepared for your yard to get a little messy during the process, especially if it's raining and/or muddy. We will definitely use them again for additional lawn and landscaping needs. 3) Communication - Each time we called, whether it was Steve's cell or the office we received a quick response, even if we had to leave a message for call back. We were confused about who was supposed to reach out to Genesis to sync up the tear out, but Steve and team took care of getting it ironed out. We also decided to add an additional gate about two weeks prior to install, we spoke to Kevin who documented our request. When I called back to get the final total for the work, Christina was aware of the change without me even having to mention it. The three man crew, headed by Nick, that installed the fence were also pleasant and took the time to walk the property at the beginning of the job, before they set the posts and at the end of the job to ensure everything was placed perfectly.

Elite Communication review, 2 stars, build, 4 stars…read more I'd like to start off by saying if you'd like a good looking fence built fast at a reasonable price, I wouldn't write off Elite. My fence looks great and the builders did a good job. Communication from the company 2 stars. The automated responses were the easiest parts. Before working with this company I would recommend knowing exactly what you want and having your property lines marked and flagged (not just a paper survey), and brush and fence removal done separately through a different company despite them saying they provide the service through a 3rd party. Details of that experience below: I first met with Leon he was kind, knowledgeable and quick. We instantly chose elite after meeting with him because of his personality. We had already met with a few other companies but loved how professional and friendly Leon was. I could tell why Elite had such good reviews! When he came by I explained we would like part our current fence removed and he strongly advised against it because of the additional cost of fence and brush removal (he wasn't joking), but that is what we wanted, so I asked if he could send us a quote with and without that fence removal to compare pricing. Upon receiving the bid, he did not include the fence/brush removal and the specs I had requested on height were incorrect. We went back and forth on bids probably 3 times before I emailed customer service to ask to work with someone else, as I felt like the attention was not there and I was not getting the bid I was needing. I of course was kind about Leon, expecting he was having a difficult week. Leon ended up calling me and we worked it out and I got the bid I needed and signed the deal. I ended up making a change between then and the build which I'm sure made me even more annoying :) By the week the fence was supposed to go in I was told I would meet with the project manager, nick, to discuss specifics of the build. This is when I was told we could discuss property lines, etc. To this day I have never met or spoke to Nick. The people I did meet with for the fence build were wonderful, although I only spoke to one person briefly and never got a "all done, hope you like it!" Or goodbye. The fence and brush removal company that works with elite were not told all details of where brush removal needed to be done, so I specified and so they charged additional for that so I was told. But also, they didn't clean up enough of the brush, as the builders seemed irritated with me that they had to do additional brush clean up, which I was told I would be charged for. I don't know that they knew I did the brush and fence removal through elites third party. Mind you I had already done brush removal myself, then paid way too much for terrible brush removal before I even met with elite, no fault of there's, but I am over it at this point. In the end, I was charged $2,300 for 46 feet of fence and brush removal from Elite total, and they left a giant pile inside the yard which I had to turn around and pay another company to remove. They also trimmed the fence over a pile of brush which I removed and now there is a gap :) The first day of the build when they were lining posts they had a question about the property lines, which I'm not exactly sure of, which is why I sent the company the land survey beforehand and asked to talk to someone (nick) ahead of time. He was so confused but they got it done. I guess hopefully on my property??? I still don't even know. My garden entrance gate was supposed to be cut to have a droop at the top, which Leon put in the bid, but was also not done. Anyways. The fence is great and looks great, I don't regret getting it. but I recommend knowing exactly what you want beforehand and don't make the quote guy mad because I feel slightly retaliated against. It seemed way messier than it needed to be. I knew nothing about fences beforehand so some help and recommendations would've been really nice but I ended up having to learn about everything so I could get this bid right. 3 stars for communication/customer service regarding the bid and build day. 5 stars for the build and customer service of the builder. Brianna on the phone was also wonderful and as helpful as possible. But this was my first big home purchase and when you're spending this kind of money I totally expect a little better service, especially why I am super clear and thorough as you can tell.

Carlos and C&C Drywall did a winderful job on our ceiling repair. It was a small job but it was…read moretreated just as important as a big one. Texture match was perfect and left no mess behind. 10/10 recommend.

We used C&C Drywall to repair and finish the drywall in our 30YO garage and were pleased with their…read morework. They met our expectations. Their bid was competitive. They met our schedule and were on time for every phase. Communication was excellent. Very professional throughout the entire process. They also cleaned up the job site well after their work was complete. We would highly recommend them.