After my first job with Mike I was super happy with him. However, I used him again and this time I…read morewas so displeased. It was not funny. We hired Mike to remove a bar and to fix the ceiling after a leak. He charged us $150 to remove the bar. He then told us that he would charge us $300 to put the bar back in place and fix the ceiling. We had told them at that time that we would be using wall paneling to repair the ceiling. We had wall paneling on the ceiling at that time in another spot. When it came time to do the repair Mike showed up on the first day but lost his keys in his car and spent the entire day trying to get his keys out of the car rather than calling a service to do it for him. So he blew the entire day. On Wednesday I don't know what time he showed up because I had an appointment but when I got home at noon he promptly left and didn't show back up and until late afternoon and only stayed for an hour. After which he had a allowed argument with his wife over speakerphone about missing Valentine's Day dinner. He then left my house and returned late afternoon the next day after I made several calls to him trying to figure out where he was after. He stated he would be there the next morning. Very little communication. This type of behavior went on for days. When the job was complete, Mike tried to charge us over $1,600 for putting the bar back in and repairing the ceiling. I might add that the ceiling portion was 3x 20 ft Wall paneling and then he had to put the bar back in spot which was in two pieces. At this point he had severely damaged many pieces of the bar and the assembly around it. He had also left pencil marks on the ceiling which for some reason he thought was acceptable. Mike is not a licensed contractor but actually a handyman. This whole ordeal spent over a course of 4 days. Something that should probably have taken place in one day. At the end my husband and I ended up completing the job ourselves because Mike didn't show up on the final day except to pick up his tools when I told him we finished the job ourselves. For the pictures you see below, he actually wanted $848. After completing the job he then told me that his price was $125 an hour and said that he had worked over 15 hours which he can't even account for because he was so spotty in showing up and not showing up and he would come and go and take off for his wife, his children or to go shopping or to eat or who knows what or are even for other clients in the middle of working for me. To me, this now meant he was changing the original price that he had given me from $300 to something more. I do not recommend this company or this person to anyone and I've included pictures of his shoddy work. I should also mention that Mike wanted to decide what materials to use in my house and when I said no he was very upset. I had to go down and explain to him that he does not get to decide what materials are used in other people's house. I told him I was using wall panels and a specific one and he said he wanted to use a certain type of product and spray paint it. When I said no he was very upset and said that his idea was a good idea and that the people buying my house would have liked his idea. I am an interior designer and I'm very good at what I do. My house sold in one week in this very bad market. Obviously I know what I'm doing. I'm also going to include a letter that Mike sent me that was extremely rude regarding his displeasure about using the materials he wanted.

Excellent. Very responsive to messages and very professional in the work completed. Definitely…read morewill seek him out again for any future projects.

Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

TJ was very responsive and was able to come out same day to help us with a washer/dryer…read moreinstallation. He ended up helping us mount a tv and remove a wash basin while he was here. Fair pricing and very nice. Would definitely recommend and will use again for future projects!

We wanted to add to our initial review. We also have the gold service plan. I usually think those…read moreare a scam, but we have been so grateful we have it. They take great care of the HVAC system and they have been there for us when other things came up. Today we tried get a new refrigerator installed and there was a plumbing issue. They got their plumber there and solved the problem within an hour. We know we got lucky that he was available right then, but we always feel like they have our back!

Signed up for their maintenance plan last fall. They checked my furnace, all good. This spring I…read morescheduled a maintenance call for my air conditioner. I told the repairman that I had turned it on once and I had no cooling. He checked inside, no problem. Went outside, took the cover off surrounding the air conditioner and immediately could see the problem. My dog had urinated on the corner repeatedly which ate away at everything and corroded the pipes that hold the refrigerant. He said he had to order the parts and it would be $3000 to fix. After 8 days I called and was scheduled for the repair. I never received a written estimate for the repair. Was never told the maintenance call was now a diagnostic call or that I would be charged. Never received a bill for this either. The repairman said it could take up to 4 hours to get it fixed. It took 2.5 hours. I paid and asked for a receipt, was told it would be emailed to me. After 4 days, I called as I had not gotten my receipt. It was promptly sent over. I was charged for 4 hours of work when it only took him 2.5 hours. I immediately called back and explained the overcharge. I was put on hold for over 15 minutes. Then I was told yes, the repair took 2.5 hours, but the additional time charged was from the earlier maintenance calll. I said that was already paid for as I was on their plan. Was told no, since it turned out to be a diagnostic call, not a maintenance call, I was being charged. I said he didnt diagnose anything, once the cover was taken off it was obvious what the problem was. She doubled down on her explanation. I had never been told this, never received a bill for this. I feel i was overcharged for the repair and they were simply making an excuse for the overcharge. I promptly cancelled any further maintenance from this company and will never use them again. ​

Dan provided a quote for painting three rooms the same day we inquired. it was more than…read morereasonable. Dan was prompt, gave great estimation of when job would be completed, and did an outstanding job. We are very pleased with the end result. He also cleaned up the job well and was easy to work with. We would highly recommend Dan and will be hiring him for future jobs. We've seen some of his remodel projects and he does a great job! Ann L.

Abraham and his team were fantastic to work with. Our family lives in a 120 yr old home, and the…read morepast several winters were miserable when the winds picked up. They identified a solution, and were able to totally change our lives. We have seen dramatic difference in the quality of living in the space. Previousky, our house would dip into the 50's during winter time, now we find the heater even shuts off during cold spells! Additionally, I saw an instant impact on our heating bill. The team at L&L was extremely professional and courteous. They worked around our busy family of 4and 2 dogs, patiently working with our calendar. I would strongly recommend them for all your insulation needs.

Abraham responded to my inquiry within a few hours. He met with me about insulation on a property…read more Abraham was knowledgeable about the best insulation product and places that really needed the insulation in the townhouse. He scheduled the job within a week of finalizing the details for the project. Abraham and his staff did an excellent job of installing insulation and cleaning up after the job was complete. I highly recommend this company, if in need of an insulation project.

This man was on time and did a very good job. His effort to make sure the job is done right and…read morewell done makes him a great person to call if you need any work done. I would not hesitate to call him again for any work and you should not hesitate either. I highly recommend him

Shane and the crew at Excalibur did an excellent job putting a new roof on my home in Newton. They…read morewere easy to work with, competitive in price, and very responsive. They made sure to schedule around weather and finished the entire project in a single day. They do work on both shingle and rolled roofing (the latter being needed on our roof due to slope). I highly recommend.

Recently, I called to get an estimate on some repairs I needed in order to sell my house. Shane…read more(the guy you hear on all the radio commercials) finally scheduled a time to come look at my house (to which he was late). Looked me in the face, shook my hand, and told me everything I wanted to hear. Gave me a verbal rough estimate and said he would check on the shingles I needed and get back to me the next day. Not only did he never get back to me, but also didn't return my messages I left or respond to my emails. Hard to do business with a company that doesn't follow up.