1. Britson's Heating Cooling and Efficiency

    1. Britson's Heating Cooling and Efficiency

    0

    Des Moines, IA

    Britson's Heating Cooling and Efficiency

    5.0 (14 reviews)
    Closed 8:00 am - 5:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Britson's Heating Cooling and Efficiency

    Britson's Heating Cooling and Efficiency Photos

    You might also consider

    More like Britson's Heating Cooling and Efficiency

    Recommended Reviews - Britson's Heating Cooling and Efficiency

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Anz C.
    0
    31
    0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Clif C.
    80
    33
    3

    5 months ago

    Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC company.

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Mike did an excellent job servicing our air conditioner. He was knowledgeable and professional.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Michael was friendly, knowledgeable, and professional. He helped us keep our elderly system running. Thanks!

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Michael came out and got my heat running again. Did some tests and figured out issue. Prompt with good communication.

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Business owner information

    Photo of Michael B.

    Michael B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Britson's Heating Cooling and Efficiency

    Review Highlights - Britson's Heating Cooling and Efficiency

    Michael was friendly, knowledgeable, and professional.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Modern Heating & Air

    Modern Heating & Air

    4.3
    (16 reviews)

    We wanted to add to our initial review. We also have the gold service plan. I usually think those…read moreare a scam, but we have been so grateful we have it. They take great care of the HVAC system and they have been there for us when other things came up. Today we tried get a new refrigerator installed and there was a plumbing issue. They got their plumber there and solved the problem within an hour. We know we got lucky that he was available right then, but we always feel like they have our back!

    Signed up for their maintenance plan last fall. They checked my furnace, all good. This spring I…read morescheduled a maintenance call for my air conditioner. I told the repairman that I had turned it on once and I had no cooling. He checked inside, no problem. Went outside, took the cover off surrounding the air conditioner and immediately could see the problem. My dog had urinated on the corner repeatedly which ate away at everything and corroded the pipes that hold the refrigerant. He said he had to order the parts and it would be $3000 to fix. After 8 days I called and was scheduled for the repair. I never received a written estimate for the repair. Was never told the maintenance call was now a diagnostic call or that I would be charged. Never received a bill for this either. The repairman said it could take up to 4 hours to get it fixed. It took 2.5 hours. I paid and asked for a receipt, was told it would be emailed to me. After 4 days, I called as I had not gotten my receipt. It was promptly sent over. I was charged for 4 hours of work when it only took him 2.5 hours. I immediately called back and explained the overcharge. I was put on hold for over 15 minutes. Then I was told yes, the repair took 2.5 hours, but the additional time charged was from the earlier maintenance calll. I said that was already paid for as I was on their plan. Was told no, since it turned out to be a diagnostic call, not a maintenance call, I was being charged. I said he didnt diagnose anything, once the cover was taken off it was obvious what the problem was. She doubled down on her explanation. I had never been told this, never received a bill for this. I feel i was overcharged for the repair and they were simply making an excuse for the overcharge. I promptly cancelled any further maintenance from this company and will never use them again. ​

    Elite Heating And Cooling

    Elite Heating And Cooling

    4.0
    (4 reviews)

    June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

    Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.

    Britson's Heating Cooling and Efficiency - hvac - Updated July 2026

    Loading...
    Loading...
    Loading...