1. Precision IT Solutions

    1. Precision IT Solutions

    0

    Alexandria, MN

    Precision IT Solutions

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Precision IT Solutions

    Cloud services

    Data recovery

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    3 years ago

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    KLDiscovery Ontrack - Ontrack - 9023 Columbine Road, Eden Prairie MN

    KLDiscovery Ontrack

    (20 reviews)

    If you're in a hurry and just want to read the gist of it, just know that these guys are great and…read moreI trusted them with recovering a ton of data from my iPhone.  Well, not at first... but once the whole thing was over I was happy I used them.  If you want more back story, to see if my situation is similar to yours, then read on: (although you'll probably regret it if you do) One morning I woke up and took my iPhone off of the charger to see a notification on my screen that said something like, "could not install new iOS because disk is full".  I thought to myself, no problem I'll free up some space.  However, Apple had pushed an overnight iOS download on me that was so ginormous that my phone would simply not work; even though it was on and I could see all of my data and apps.  I mean, it was accessible to me but completely useless.  I then thought the simple way to fix the phone's inability to respond to my file deletion requests was to restart the phone.  And that... well, that was the last time my phone would come online again.  It never restarted and I was left wondering what would become of my giant collection of photos and videos, among other things.  Don't get me started on iCloud backups, because that's a whole other thing.  Anyway, this all of course was after I spoke with Apple a bunch of times over the phone and in-person - them telling me that I was going to lose all of my data if I wanted my phone fixed.  I wanted the phone fixed, but only if the data would first be recovered.  Since Apple does not offer data recovery services I had to find a company to first do the data recovery work. I had 3 references for data recovery.  One was an expensive resource that Apple told me to use, and the other is a resource that my local Apple shop (MacFusion) recommended I use: OnTrack.  Then the 3rd was the mom and pop operation around the corner that mainly specialized in regular disk drive recovery for PC's.  I went with the referral from MacFusion and was happy that I did.  OnTrack's price was more competitive than the other company I was going to use and their process was completely streamlined.  Not only that, they recovered all of my data and sent it back to me on an external drive that was included IN the price.   I'm happy I used OnTrack and very relieved that the data is recovered and now in my possession.  I was impressed with their overall process, from the time I received the estimate to the time I sent them my phone was very streamlined.  Once the phone was in their possession, I would receive periodic email alerts letting me know when the phone was received by them as well as whether or not the data was going to be recoverable.  I didn't have to pay any fees until they confirmed that the data would be recovered, at which time I paid the estimated cost and probably had my phone and data back in my possession within about 3 days.   Ok, I've said enough.  I hope this review has been helpful to you.  If you've read all the way to this point then let me close recommend to you to look into creating your own home backup system that you can sync up with your phone.  You can use it to replace iCloud or Google Drive systems:  Synology NAS   Just youtube it and see if a home NAS (Network Attached Storage) is right for you.  I built a small 8TB system and now am backing up my phone's drive (and computers) to it in order to avoid this from happening again. Also, if you're a little less tech-savvy then you can explore some decent Western Digital drive options too.  Their NAS solutions are great as well.

    TERRIBLE EXPERIENCE!…read more I placed an order with ZARA and It was send by On Track in Sep 9. 2 days latter we got a Tracking info: "We're sorry your package was routed incorrectly & is in route to your local facility. Please continue to check your tracking for real time updates". I called On Track customer Service and couldn't locate my package. I escalate to a top level and same thing. I send different emails looking for answers an finally on Sep 19 we got an email: "Unfortunately, we are unable to confirm control of your package at this time and apologize for the inconvenience. Due to the unconfirmed status, please contact your Seller for further assistance." Is that acceptable??

    Precision IT Solutions - datarecovery - Updated September 2026

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