Worst customer service. I have always told people to go here until today. They were busy and talked…read moreto my son like he was stupid and spoke very rude to him. I don't care if you're busy, you don't treat customers like this.

These guys were extremely nice, and helped me out with what I needed. Highly recommend them.read more

Local place, great service and with towing! Cheryl constantly goes above and beyond. Great job!read more

Been through many repairmen, some overpriced, some wait two weeks. I have never been treated so…read moregood and your prices are honest. You even have a tow truck. Thank you!

My Dodge broke down during our vacation to Michigan Adventure on the day we were suppose to drive…read morehome. The local Dodge dealer wouldn't even look at it for a week. Same with all the other local shops in the area. As a last resort and out of desperation, I called here. They explained to me the limitations of their abilities, given the fact that I own a Dodge and they are a Chevy dealer but still looked at my car almost immediately. They were able to put a band-aid on the situation so I could get it home and have it repaired properly. I am grateful that they even took the time to look at my car when nobody else would and even more grateful that they were able to temporarily fix it so I could get my family home safely!

. I brought my car in to have a tailgate repaired. This opens the back of the car by power. I…read morebought the parts from o Riley auto parts store. Then asked the Chevy service department if they would do a diagnostic before they installed the new parts and they said they would for $285.00 out the door. later they called me to say they installed the parts but it didn't work because the havoc motor that powered the lift had seized up . They said the motor would cost $1400.00 additional in order for the lift gate to work. I asked them to remove the parts and I would come by to pick up the car. I told them i wasn't interested going forward and When I got there I was given an invoice for $350.00 to be paid before I would get the car back. The women was Kathrine and then John the manager preceded to grab my key and unless I payed them $350.00 which was different from what they quoted me, where's the $65.00 come from ? that amounted to $285.00? I would not get my car back till I paid. I Dont know if That is illegal to do. I had no choice to pay the bill . They never removed the parts I asked them to do. What they should have done was to call before the parts were installed and diagnose all the parts to the tailgate before installing the parts I brought them to see if it was working properly. Then offered me an option to either fix the motor before they installed the actuator arm if they were gonna charge me the $350.00$. This is wrong. They held my car hostage . John was not acting professional. I finally paid to get my car back. The parts were never removed like I asked. and I don't know if they were installed right. I have been a contractor for over 30 years and would never have. treated my clients the way I was treated by John the manager . When I drove off the lot i noticed my brakes were not working properly . When I first drove it in , the breaks were working fine. I'm not saying they did anything but the brakes worked fine when I drove it in. Ummm.

I took my son's 2004 Jeep Wrangler to Dale's Radiator & A/C in Whitehall Michigan. The owner was…read morevery friendly, honest and stayed late to finish the job ahead of schedule, in order to accommodate my travel schedule. I would highly recommend.

From the owner: Dale's Radiator & A/C Service provides Custom Radiators, Auto Air Conditioning, Automotive…read moreServices, Automotive Repairs and Air Conditioning Repairs to the Whitehall, MI area.

Do NOT use their service department. They cannot change the oil without making a mess in the…read morevehicle, in the engine compartment and under the vehicle. When they changed the engine air filter they left off one of the cover screws. Then they changed the cabin filter and broke the glove box slow open mechanism. I contacted them and have not received a response.

What can I say about Ben in parts. Last Sunday, I had my 2011 Grand Cherokee towed to the nearest…read morerepair facility to Silver Lake. I had damaged my radiator and was stuck at a state camp ground until I could get the vehicle back on the road. Ben was the one who offered to pick up the radiator at another dealer in Grand Rapids and was kind enough to deliver it to them. and all this, happened by noon on Monday. Because of Ben's help, I was back on the road by Monday afternoon and back home in suburban Detroit, that night. Back to the hundred things that await a family after a vacation like this. Thank you Ben and Lakeshore Chrysler for the excellent service. You rock!!! and trust me- as I know a thing or two about service. This is the kind of service that I provide at my place of work also. Good people going above and beyond the call of duty to make a very bad day, a great day. Sincerely, Bill Nalu, President- Interstate Auto Care, Madison Heights, Mi.

Broke down on the highway while out of town. They came in on a Saturday to make sure I can get back…read moreon the road. Great service.

Highly recommend Gundy's!…read more My experience with them is that I have got more than I paid for and it's always great to have that because it's almost nonexistent anymore I do most of the work on things myself but when it's complicated and I want it done right taking it somewhere has always been hard but they will have my business in the future A+ for a great experience

These guys are awesome!…read more It is so difficult to find an auto repair shop that you can trust. It's so easy to get taken advantage of. Not at Laird! They took the time to explain everything to me, the repairs were exactly what they quoted and they finished it when they said they would. I'm pretty impressed! This will be my shop from now on.

From the owner: Fantastic family owned and operated business. We believe in taking car of our customers, giving a…read moregreat price, and doing exceptional work. We specialize in used parts, servicing your vehicle, and selling quality pre owned automobiles for a great price. Above all else we believe in honesty and integrity!