These guys are awesome!…read more It is so difficult to find an auto repair shop that you can trust. It's so easy to get taken advantage of. Not at Laird! They took the time to explain everything to me, the repairs were exactly what they quoted and they finished it when they said they would. I'm pretty impressed! This will be my shop from now on.

I brought my 2022 Crysler Pacifica in for some body work and I'm absolutely blown away with the…read morequalify of work and mostly how they went above and beyond for my family. When the girl in the collision shop was checking my vehicle over she noticed it was an accessible vehicle (converted in the rear for my daughter's wheelchair). She asked me about it and if I had rental insurance. I told her that the conversion is for my daughter, its the only way I can transport her. I told her I have rental on my insurance but it only covers a small sedan but we can make it work, we always do. She asked me where you rent converted vehicles and I told her I always do business with The Creative Mobility Group in Byron Center. At that time she told me "We'll cover the extra rental fees". I was shocked. I knew that was at least $100 a day they were offering to pay. I assured her that we could make it work without a converted van (I just wouldn't be able to bring my daughter anywhere for the week, but we could manage just fine) and she insisted on helping us out and paying that extra fee for us. They ended up having our vehicle for 5 days and they paid the extra fees for the van. They did NOT have to do that and I didn't even ask. They saw a need and they went above and beyond to help make sure my daughter could be transported if need be. I will always use Preferred Ram Chrysler Jeep Dodge on Henry street for any of our repairs, etc. They have always done good by us but this was beyond what they had to do. Thank you for helping my family!

Courteous greetings always and making me comfortable. I have never had anything but great service…read moreand friendly faces when I am there. Work was quickly done and even got a reminder to change the cabin filter which I forgot to ask for. Great people!

These guys have decent prices and are always are willing to help... great tire service blah blah…read moreblah

I've taken my car to Alles several times and have always had great service! They fix my car quickly…read moreand their prices are reasonable. Very friendly people. Great customer service!

We've bought 2 vehicles from Rynberg's. Both were very reliable. No surprises. They really go over…read morethem and make sure what they offer is dependable.

Sold both my brother and father a car, my father has put over two thousand into his just to get it…read morerunning after buying. my brother had to replace the engine four months after buying. the warranty they sell isn't worth the paper is written on, good luck trying to find a mechanic willing to use the warranty.

Great service! The Freedom Chevy team assisted me in buying my first vehicle. The service team is…read morefriendly, responsive, and timely. Nothing but great things to say! This team is top notch!

Today takes the cake for the absolute worst service I've ever heard of. My father in law bought his…read morebrand new Chevy Silverado from this dealership in 2019 and bought a bumper to bumper warranty on his truck. He brought his truck in there this morning for service because we noticed last night that the water pump went out. He got an oil change and after your service department completed that they gave him the keys back and told him he was all set. He asked the service department to look at it again because it wasn't drivable in the current conduction and told them the water pump was bad. Your service team told him they couldn't look at it- That he would need to make another appointment and the earliest they could get him in was 2 weeks from now and you let him LEAVE there driving the truck knowing the water pump was bad! WORST CUSTOMER SERVICE EVER!!!! We will never do business here again.

Charged for parts that were not put on and labor that was not done when we called them about it we…read moregot cussed out and told not to come back

I had a very good experience at Riverside automotive. When picked up my car I was shown the old…read moreparts and the owner explained to me why they needed to go be replaced. When I went to pay my bill, it was less than quoted. I will refer to them with out hesitation.

Zero rating for effort. Vehicle repair not done. Questions went unanswered. Had to take automobile…read moreto a local mechanic and fixed it same day. Business depends too heavily on impersonal texting rather than talking directly with customer.

I paid for an oil change and a tire rotation. They did not do the rotation. I know because only…read moreone valve stem has a black cap and the other caps are green. The tire with the black cap was still in the same spot. When I went back, I was told that the tires were rotated. Andrew said, "my guy says he did it." I explained how I knew they weren't rotated. I then asked, "How do I know, you did the other work. He replied, "You have to take our word for it." They should post that. So unreasonable. Their loss. I had more work to get done, but I will take my car to the dealership. $40 is a fair price to learn that a company is dishonest and totally devoid of ethics. So glad I know how these people really are. If you take your car here for a tire rotation, mark your tires and take pictures. My next step is to file a complaint with the state. BTW. They charge more than the dealership for a tune up. Way more!! Dealers charge about 5% more for an oil change, but you get so much more, including a professional print out that tells you how much longer you can go before you change components. Also, the Ford dealership gives you synthetic oil.

I had a very positive experience. They were able to send a tow, pick me and car up, rent out a…read morevehicle, and have vehicle repaired the same day. Service provided was for rear brakes. I didn't need to miss any work. The whole ordeal was seamless. Plan on using again when needed. Oh, repair costs / value were in alignment with market.

Very rude staff, and untrustworthy work, and habitual liars! Also forgets to tighten all bolts and…read morewants to end your warranty when questioned about their work. Will never go back here again and don't recommend to anyone for anything unless you wanna throw your money away and be treated unjust.