Came out for a quote to replace springs. Price changed 3 times while he was talking to us. Tried to upsell insane number of unnecessary items (learned this from other company that we went with to do install of new springs). BUYER BEWARE! Learned they work on commission for upsells! read more

Today was our second outstanding, no excuses experience with Precision. Feel very comfortable recommending them. Easy to make the appointment. On time to the minute and quickly diagnosed the issue. As advertised, their trucks are rolling parts warehouses, we were able to add a few extra things and still keep the price very comfortable. read more

I always choose Precision Door whenever it comes to needing work on my garage door. They are fast, reliable and knowledgeable and get the job done. I just had them out the other day as my garage door was not coming down. Craig E. came out to my house and was polite and quickly diagnosed the issue (safety switch) and fixed it in no time. I highly recommend Precision Door. Ray read more

Physician garage door company came to my house put new springs in drums and cables springs for the wrong springs on my door they cracked and broke my door and overcharged me $1,400 they are not reliable I was patient they made me wait 3 days they said they were going to pay me back but then they said they won't because they have to do the work would you let anybody touch your house after that so now I am going to take him to court but I'm just letting everybody know do not use this company they are untrustworthy overcharge and does not have quality garage technicians to do the job most of them anyway read more

Just like to start this review by saying I had they for two other repairs and had no problems. Three days ago I called for a broken spring they said a tech would be out between 12- 4pm 4:30 comes and no tech so I called and the woman said she would contact the tech and he would call back on route to my home well 6:30pm comes no calls so I call for the third time and now I get the after hour person who said that they are done for the day and that they had me scheduled for the next day so she said that she would have a manager call me back. No call back from a manager. For a company that says their a 24/7 service is un called for needless to say I'm done with this horrible company. I called another company at 7pm and they were there at 8pm so we know who my new garage repair people are now. Thank you for for horrible service Precision. This is what you get when you hire a corporate business they don't care about you. read more

Just want to say thank you to Bob the tech in Tampa who did an amazing job in rebuilding my garage door, if this world had more Bob's like you we would all be ok, Also want to thank Scott Page for putting all this together, you rock man ! read more

Overpriced!!! they charged 500 dollars over the going price to replace springs and rollers.

Tampa, Florida Precision Overhead Garage Doors, Bob and Aiden, replaced our two garage door openers with a more modern, and very quiet system. They were prompt, professional and friendly. Plus they cleaned up and removed all the old hardware. read more

I had the pleasure of dealing with Craig from Precision Overhead Garage Door. he was the ultimate professional. The service was accomplished as promised and I will use them in the future if the need arises. read more

Overpriced and always trying to upsell. The technicians rush through everything, they get commissions and incentives the more they sell and the quicker they get in and out. The work in mediocre at best. read more

Tim was wearing his mask during the service call even though we were 6 feet apart. He got everything back in tip top shape in no time. The door is about 3 years old and has been a great addition to the house. The hurricane rating helps us save on our insurance every year. They came within 2 hours of my call for service. read more

I filled out a form and within an hour I had a phone call telling me someone would be in touch to come out THAT DAY. Within the next hour Luke called and said he'd be there in 20 minutes. He was professional and explained everything and priced our3 different levels. Within 2 hours our door was fixed and we had a brand new opener. I would highly recommend this company and Luke R!!!! read more

*****I will start this review by saying that I opted not to use their service due to a very slimy tactic that I will share with you all so that none of you get duped. I need my garage door opener replaced for a 2 car wooden door garage. I chatted with a person on their site after clicking their ad on google that says "$289 garage door opener." I ended up calling because the person kept saying that the openers "start" at $289. I call and a person tells me that in addition to the openers "starting" at $289, I will also have to pay a $29.95 "travel" fee. Of course this fee is waived if I accept the technician a.k.a. rip off artist's quote which I am sure will mysteriously be much more than $289! Just to give you folks an idea of how badly they are trying to rip you off - when you go to Home Depot's site and pick the most powerful .5 horsepower opener, it costs $169.00 which makes one wonder how much per hour of labor are they charging? Of course they are not honest and won't tell you. NEVER agree to an estimate of any kind that requires you to pay a fee whether or not you get the work done. Avoid these scammers. read more

Our experince with John Tsangarinos was excellent. He came out as soon as he could to fix our broken garage door and was very efficient. He explained the whole process and made sure we were involved in every decision of what was needed to fix the door. We will definitely be using Precision Overhead Garage Doors again and will recommend John to family and friends. read more

Precision Overhead Garage Door - Our garage door finally works!! - Garage Door Services Near Me - Tampa, Florida

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HORRIBLE company!!! They tried to scam me and my wife. I needed my garage motor replaced, so they said the cheapest route was the $800 opener. Yes!! $800 for their Cheapest motor!! I was not home at the time, so they thought they could take advantage of my wife by saying that's a good deal and made it sound like the garage door was going to fall on her car it was not replaced immediately!! Thank God my wife caught that they were scamming her and sent them away. Called Discount Garage Doors and they replaced the motor for $300. Please, do yourself a favor and stay AWAY from precision garage doors!!!! read more

Back in 2007, I had Precision fix my garage springs and do some other work to make my garage door resistant to a hurricane. At the time, I was told my springs would be guaranteed for life ! Since then, they've broken twice, and each time the company has honored their guarantee. The latest was today. My spring broke last night and their tech showed up at noon and had my springs fixed in 30 minutes. He also replaced my brackets. My charge ? $0. Very glad I hired them to do my original work. read more

I look at Precision Web page and see all these five star reviews, which make me wonder if they are REAL. I'm a 28 year Marine Veteran who know something about "professionalism." When you promise to do something and fail to do it - I'm suspect about your company. I called on Saturday to set up an appointment for broken rollers on my garage door. The point of contact made me an appointment for Sunday during the hours of 4pm-8pm. I didn't want to do it that late, but what the heck, I needed my garage door repaired. On Sunday around 10:15am I was called and asked if it was ok if the tech came out early..., I said of course. Now I'm excited because we could get our garage door fixed in the better part of the day. I waited, and waited until 4pm and called and cancelled my appointment. To me when you fail to keep your word or at least call and say, I'm sorry but I can't come early after all...,That would have demonstrated to me that I was dealing with professionals. This is my first and last experience I with Precision Overhead Garage Door. I was able to close my garage door enough to keep someone from coming in....I'm willing to make the sacrifice to wait another day and hire a company that will keep their word. To me this was a red--flag! I went with my gut feeling and probably saved myself time and money. read more

This company started off small and had excellent service and was affordable although they tried to upsell you. Now, it's a different story. What a RIP OFF!! They charged my elderly mother 3 TIMES what was reasonable scaring her into thinking her garage door was a hazard. She did call back and after haggling, they offered to refund her some of the money. What a bunch of liars!! Do NOT use this company!! Buyer beware! read more

Charges over $400 dollars just for new garage door springs. Its only an hour labor for both sides and springs are only ~50 per side at MOST. They'll bait you on the phone with a much lower price and at least double it when they arrive. Avoid them at all costs. read more

Called these people because the belt broke on my garage door opener I had bought from Home Depot. They told me I had to pay $69 if I didn't have them do the work. They said they couldn't replace the belt (which is true) because it came from H.D. They said they would have to replace the whole door opener that was only 3 years old. On top of that they said they had to replace both springs because they were tweaked, and replace all the rollers because they were wore out, all for a mere $900. I had another company come out the following day and my springs only needed to be adjusted and there was nothing wrong with the rollers. Be very careful who you call. read more

They came to fix a problem with a garage door that we have between our kitchen and outdoor area. They fixed part of the problem and said they needed additional parts to finish the job. Didn't hear back for about 3 weeks so I called to see what the status was. The woman who took the call said she would check with the crew and get back to me that day. A week later I called again and asked to speak to a manager. I was told that the manager was in a meeting and would call me back when they were through. Never heard back. Called the next day and expressed my frustration with no callbacks​. Still waiting for​ a response. With all the money they spend on ads, maybe just returning a phone call from a customer might be a better investment. read more

This company did install 2 new doors in 2009. They did a fine job, except they had a hard time applying my deposit to their final billing payment, clerical error. The installation went fine. On one of the 2 original installed units, they did not install battery back up! to save 25 dollars? Now 4 years later they came out to replace a motor on of the units, because it ceased, Ouch! The battery replacement was quoted at 120 dollars, what a rip off! The repair person that came out, seemed as he was a sales person rather than a technician,.,.,,..,..,.,.,,,,..,,,,.,,,,, I personally do not like to have the Sales person be the same person that is doing the job! it gets real weird! I hope the installers are not working by the commission, otherwise my motor would not have to be replaced so soooooon!? read more

This is the second time I have used Tampa Precision garage doors. Once again they were excellent. They explained everything to me really well, and let me choose different options to see which would be most cost-saving and still fix my problems. They gave me a military discount, and fixed everything all in the same day when they first came. It was 6 hours of straight work and they did an excellent job.--Jen Newlon read more

I purchased a door from Precision Door last year. The door failed last week. I called them for service and told me they sold that part of the company. So they are longer servicing that door. BUYER BEWARE!!! Precision posted a response and provided me with a phone number. Warehouse Doors wants $279 just to respond. BUYER BEWARE!!! read more

Excellent team Eric Stevens & Josh A. Arrived on time & assessed the issues I was having with my garage door. Eric listed the items & reviewed then with me, giving my (3) options. Replaced my roller, wheels, & weather seal. Eric & Josh are well trained, very knowledgeable of garage door issues, & polite. This is an example of a Company (Precision) that trains its employees well!! Excellent Company staffed by excellent employees. Highly recommend!! read more

We called Precision to have the seal at the bottom of the door replaced (it was old and was letting water and yard debris into the garage). Craig was the technician. He was prompt, wore a mask, and worked hard on a hot day. Price was very fair. While he was here he suggested several other repairs we might want to consider, but did not "push" extra services and was very knowledgeable. Will definitely use Precision again if needed. read more

The manager Scott went above and beyond and rectified a not-so-great initial experience. Craig performed our service and was very professional, knowledgeable, and courteous. read more

Reading some of the negative reviews made me go back and check to make sure I'm looking at the right company. I had a stellar experience with Precision replacing my odd sized 20' wide special order garage door. I requested a quote on the website, and they promptly sent Michele to measure and go through options with me. She went out of her way to find the one company who could give me what I was looking for in a door that big with impact ratings required in my zone, and delivered me a quote with very specific, reasonable line item prices for parts and installation with a 3-5 week lead time from the mfg for custom build. They contacted me right at the 3 week mark and scheduled two installers because of the large size (no additional charge) with a 4 hour window to show up. They arrived promptly at the start of the window (unheard of in FL) and were professional and friendly and did an absolutely flawless install. I couldn't be happier with my experience. I wish I remembered the installers names so I could give them some credit here too. read more

Precision Overhead Garage Door - Great service, beautiful door - Garage Door Services Near Me - Tampa, Florida

Bait and switch I was quoted 200$ for springs and when the tech came out said it was 330$. I don't think so please leave . Never again

I called them because my garage door was jammed and I needed it open by morning to go to work. I am a customer of theirs. Thy would not help. Said they had no one available till the next day. So obviously emergency service and 24 hour service they advertise is false. Called a small company and he was out within 45 minutes, fix the problem, was friendly and professional. I am no longer a Precision customer! I also found out the garage door motor that precision had replaced for me I could have got done for half the cost. By the way, the small company I used has a 5 star rating across the board. Check out the little guys before you buy!! read more

Disappointed in Precision Door Service customer service . I called to get a quote and they gave me a special of $199 two springs changed for the garage door for three years warranty. But when the Precision Door Technician, Matt Cipolla, arrived he gave me three quotes and told me that the $199 was only for 90 days warranty , thats a bait and switch tactic and very bad . I had no choice as i wanted the door fixed so i agreed to shell out extra for the three year warranty. Matt replaced the broken spring on my garage door and the second spring as well and was very professional and through with the job. I would try to avoid using them in the future. read more

UPDATE ON MY REVIEW: Received a call from Precision Customer Service. She apologized for my inconvenience and assured me they have competitive pricing for all their services and repairs. I can't believe it, but they sent me a check to pay for the entire repair work done by a competitor. I am overwhelmed by this and certainly pleased. I have one last word of advice for Precision. 'Hit us with your best shot' with your initial estimate. It would save you some bad reviews! read more

UPDATE ON MY REVIEW: Even though my husband authorized the installation of the $180 springs, they reduced the price to the less expensive springs but kept the 3 year warranty. They also removed the fees for shop supplies and the fuel surcharge. The new total of $459 is more in line with the work that was done. Thank you! Garage door spring broke this morning. I called and was told it would be between $65-$125 for new spring. Technician sold my husband springs for $180 EACH along with of course new bearings etc.........for a total bill of almost $700. I wish we had shopped around before we called this company but we didn't know any better and were in a hurry to get it fixed. I found the same size springs at another garage door place and on amazon for less than $60 each! I believe that we were oversold / overcharged because we live in an over 55 neighborhood and it's easier to take advantage of older people. PS: I guess they didn't charge enough for the springs and bearings, so they also add on 7% fee for "shop supplies" and a gas surcharge of $20.....those charges cost me another $64! Of course I wasn't told that when I called for an estimate! read more

Precision contacted my family member and a partial refund was issued. All parties are satisfied with the outcome.

Precision Overhead Garage door Tampa was quick to arrive, very professional but look out, they are out to get as much out of your wallet as possible. These guys feel like the modern day used car salesman. They were three times the price for the exact work(springs) performed the previous two times over the last 10 years. And, of course encouraged me to replace everything. On a positive note, they note too high-pressure on the written estimate. The sad part is that while I ended up paying 1.5 times the rate for my fix, my next door neighbor called them over who got the works $$$ on his garage door. He is retired and easily convinced to get things he may not need. These guys do great work but I feel they take GREAT advantage of the unsuspecting. read more

Michael was excellent. They came replaced my broken spring and bearings.

Very prompt and courteous. Same day service. Technician Bryan was excellent and walked is through everything from start to finish. Very pleased. Sherry McDonald read more

The Precision Door Technician, Matt Cipolla, that preformed the repair at my home was very professional and thorough. Matt called when he was approximately 30 minutes out from my home. When he arrived he wasted no time analyzing the problem. Made quickly provided me with 2 estimates on what it would cost to fix my garage door. One estimate was for a 1 year warranty and the other was for a 7 year warranty. Matt replaced the broken spring on my garage door and the second spring as well. After, Matt did some checks on my garage door, lubed up the joints, and recommended I replace the bad rollers. While replacing the bad rollers Matt stop to show me why the rollers were bad and compared a new know good roller to one he took off my garage door. It was more than obvious the rollers were bad. Matt made a final adjustment to the garage door and his job was complete. By the time Matt finished with my garage door it was working perfectly and going up and down quieter than I ever recall it working. Thanks Matt and thanks Precision. read more

After initially having an issue, (my phone quote was considerably lower then what the tech said it would cost when he arrived onsite), the issue was resolved in a more than satisfactory fashion after speaking with office staff. Initially I replied to their survey with concerns about the work I cancelled after the price dispute. Office manager Danielle reached out to me and was extremely professional and helpful, and in fact went above and beyond to do everything possible in order to ensure I was ultimately a happy and satisfied customer, which I now am. Tech John came out and did a great job and was a pleasure to deal with. Now I am more than satisfied as Precision cared enough to do everything they could to turn what started as a negative into a very positive experience. If there is a problem they will work with you. Thanks Danielle! read more

Heads up everyone! This company, Precision Door and their techs are waiting to scam and ripoff as many people as they can dispatch in a day! I had a loose chain on a chain driven opener and all it needed was to be tightened at the two ADJUSTMENT nuts. I'm unable to get up on a ladder. I told the Precision Door technician that's all that had to be done, but he said that the chain cannot be tightened and that he strongly suggests a new opener at a cost of $600. Are you kidding me? When I refused the scam job, he politely recorded everything he thought could be a "safety hazard for you and your family..." and continued to charge me for the visit. I can't wait to put a big RIPOFF ALERT sign at the end of my driveway, and share this event with over 30,000 union members in NY/NJ/CT and their home state of MA. They'll regret this, I promise. STAY AWAY from Precision Door and all their franchisors! read more