We contracted with Precision Garage Doors for a total garage door replacement including, new tracks and a new Genie opener. Rebecca was our Sales rep and she was very helpful and experienced. She was prompt, had many garage door samples when she came to our house, took the time to answer all of our questions and she explained the entire process perfectly. She made it easy to choose the new garage door. (You can tell that she loves her job because her enthusiasm really showed!) I would highly recommend Rebecca as your Sales rep based upon our experience. After our appointment, Rebecca sent us our quote and the pricing was better than their closest competitor and the amount of time that it would take to get the install scheduled was also better than their closest competitor. The scheduling people were very courteous from the initial call in order to get everything scheduled and they even conducted a follow up call one day ahead of installation in order to confirm and answer any potential questions. When it came time for our new garage door, tracks and opener to be installed, Tyler did a FANTASTIC job at installing everything. He was also very experienced and answered all of our questions. After installation he demonstrated the keypad features, provided the programming instructions, demonstrated the handheld door openers and advised as to how to maintain the doors so that they stay in great shape for years to come. We were extremely happy with the entire process from start to finish specifically our experience with Rebecca and Tyler! We are very glad to have contracted with Precision Garage Doors. We HIGHLY recommend them and our garage door looks AMAZING! read more

Attempted to install my own opener, resulted in an epic fail! One of those things I just should have hired a pro to begin with. Called Precision late on Saturday, they answered promptly and said they could have a tech at my home on Sunday at 3pm. Got a call Sunday at 1:30pm saying they were running EARLY (how often do you hear that?) and could they show up at 2pm. Absolutely. Adam M. called my cell as he was arriving. Came in wearing appropriate PPE and was professional and courteous. Explained to me that they don't install the consumer model I bought, but he could put us into an opener within our budget. Explained that our springs were starting to fail, showed us how and why, and provided a value bundle of repairs including new springs and bearings on two doors and an opener for our third bay. Despite my daughter's fascination with watching Adam work, he diligently completed the work and gave us a thorough walk thru of the repairs and functionality of the new Linear belt driven opener. By the way, the new opener in fast and almost completely silent. A remarkable difference. The job was a little pricey but I felt that Adam, after conferring with the home office, was able to give us a good value and backed it all with a 7-year warranty. That's impressive. This company's customer service is exceptional. They advertise frequently and they lived up to the expectations they set in their commercials. We are satisfied with the investment in our garage door's functionality and safety for our family. We would gladly recommend Precision for any garage door needs. read more

I am A first time home owner and My garage spring broke I began Price checking a few companies in panic right away. Precision was the only company to come in the late evening which was only time i was available and the same day as i called. Travis was the tech that came out he was awesome, polite, professional and personable. He was patient answered all my questions and described everything every step of the way. I learned So much about garages. I was very indecisive and I ask lots of questions Travis never once seem bothered and happily answered all my questions throughout the whole time he was fixing my springs . He worked very fast. His boss John I also Spoke with he was extremely helpful and kind and generous. This was by far the best experience I've ever had with any company. They are all about customer satisfaction and not letting the customer walk away unhappy . What a wonderful company ! If you have any garage issues I highly Suggest to call precision and specifically ask for Travis!!!!! read more

This week we had another great experience with Precision Garage Doors. We recently replaced the original garage doors on our 3 car garage with hurricane-rated doors. At that time, we also installed bumper guards on the horizontal support brackets to protect the car paint when we open the hatch-back while in the garage. The problem was, after a couple weeks , the garage door would intermittently open again after we closed it. This did not happen all the time, maybe 20%, but clearly enough to concern us. We contacted Precision to schedule service. Matt Hinks was the technician assigned to assist us. Matt was terrific! He was prompt, professional, personable and he followed covid protocol, which made us comfortable. Matt diagnosed the problem, and made recommendations that we immediately implemented. This issue is resolved. Thanks again, Matt and Precision! read more

Worked with Precision Garage Door for a few service calls recently. We have an over sized double door with some unique design challenges and maintenance needs. The folks here are timely, honest and know what they are doing to get the job done right and keep your door operating properly. Beginning with the office staff through to our incredible technician Austin, we were informed of options and treated with proper respect. Austin's professionalism coupled with broad operational knowledge and capacity to address multiple challenges - ensures all of our concerns are thoroughly addressed to our satisfaction. We won't be looking for anyone else to do business with in the future except these folks for garage door service. They simply are "Excellent". Dan A. read more

We Would highly recommend this company for any issue involving a garage door* The representative -Keith Allen came out and guided us through what he felt was needed making sure our garage door would work properly in the future-*our door is 10 years old and Although working had not been maintained. We felt it needed to be professionally inspected in order to be ready for the hurricane season*Keith was honest -knowledgeable and forthright with his expert opinion -not pushy in the least* he got the job done replacing A few things that indeed needed to occur and our door now is working 100%+It's quieter too *We are set for hurricane season* thank you Keith for your professionalism and detail to quality. read more

My parents recently had Precision Garage install a new garage door and raved about how wonderful everyone was and how great the service was. When our door broke we knew who to call. Our technician Wayne Madore was super professional and incredibly knowledgeable. After giving us different options, we decided and then thought we were going to schedule a time for service. We were stunned when Wayne told us it would just be a few hours. In no time at all he had finished, cleaned up and was showing us all the new features of our amazing and super quiet garage door. Couldn't be happier and we would, and will recommend Precision Garage Door to anyone and everyone. Do yourself a favor and give them a call. read more

We called Precision Overhead Garage Door to set and appointment to take a look at our Garage Door that hasn't been working and they sent out Technician Craig Earle on Thursday, September 9th. Craig found the problem which was the belt and offered us a fair price to repair and explained what needed to be done since that particular belt is obsolete. We went ahead with his expertise of making a new belt onsite and he installed it within an hour. Not only was he very personable but extremely knowledgeable on exactly what needed to be done. We are so happy that he took the time to handle the situation and now our garage door works great. Thank you Craig! read more

A quick phone call and an appointment was set up with our technician. Keith Allen called prior to arriving and did a full inspection of our doors. After deciding to replace the units he walked us through the options and we selected replacing with Lift Master units. Keith moved items to ease the removal and installation of the new units. He made sure we fully understood the system and walked us through the registration and operation of the units (including the enhanced security and safety features). By the end he asked us if we had any further questions but it already seemed like we had the system in the house for years! read more

Very pleased with installer, Travis Dobson. He arrived early, was friendly and efficient. He made recommendations as to what actions might improve the operation of my garage doors but did not press me to make a decision today. He advised about several options and their respective pricing. I will certainly contact Precision when the need arises. I also recently used Precision to replace four garage doors, at my former residence, and likewise the service and installers who performed the work were very good. I don't think you can go wrong using Precision for all your garage door repairs and replacements. Karen R read more

We were experiencing some issues with our garage door and my husband, Les called Precision. We had seen their commercials on TV but didn't have any first hand experience with them. Precision came on time to check things out and Craig was the technician and did an amazing job He explained our different options regarding repairing/replacing parts to prolong the life of our existing door. He gave several recommendations on how best to proceed. In the end we picked one of his recommendation and he was able to complete the job in just a couple of hours. Craig was very polite, informative and we couldn't be more pleased! read more

Our garage door (which is as old as the house 30+) wouldn't go up. I looked up at the spring and it had snapped in half. I called Precision and they were here the next day. Our tech was John Tsangarenos, who happens to be the handsome young man in the tv commercial. He was very informative and knew his stuff very well. He explained what was wrong and how he was going to get it done. He followed the CDC rules while he was going about his work in the garage. He did an awesome job. We will recommend Precision to anyone needing garage door repairs or replacements. read more

This morning the spring broke on our garage door. I called Precision Garage Door and Austin O. showed up a few hours later. He should have been wearing a cape because he really saved the day. Not only was this one of the best representatives of any company that we have ever hired, he is also a Veteran like me. He was courteous, knowledgeable, professional and efficient. If he is a representation of the company as a whole, I would say that Precision Garage Door is America's choice for garage door repairs. Thank you again Austin! read more

Precision Garage Door came the same day and replaced our broken coil. Austin was our technician and was so professional, knowledgeable, and courteous that we decided to have him replace one of our older garage door openers as well. He came back out the next day, installed the unit, did all the programming, and explained everything to us in detail. We never felt like we were being upsold and this was very refreshing. We will definitely continue to be customers and highly recommend Precision to all our friends and neighbors. read more

The garage door technician, Craig Earle came to my residence to fix the door. He was on time, cordial, and considerate. As the commercial states, he listened to me, and then he listened to the garage door. Craig gave me several options to fix the door and allowed me to choose the one that best fit my needs and budget. He was aware of my time and was in and out in about an hour. If I ever need another repair, I will most certainly contact Precision Garage Doors again. Thanks Craig for making the repair so easy! read more

Wayne called and let me know he was on his way and arrived on time. My door is almost 13 years old and had more problems then I was aware. Wayne inspected the door and all its components and suggested what needed to be addressed. Brand new spring, bolts, wheels, etc all installed and my door is now SO quiet, I might be able to sneak in without the dogs hearing me. Very happy with the service and my technician, Wayne, was so nice and explained everything. Would highly recommend!!! Thank you read more

Precision sent Craig out the next day on time . He was friendly and professional. I've been constantly breaking carriages on my garage door opener. Craig found over a dozen issues that were not installed correctly when the builder installed the door. He also was able to pin point other parts of the door that were worn out and also restricting the operation of the door making it harder for the door opener to operate correctly. Well worth the price to have the door and opener operating correctly. read more

Technician Brian came to follow up on a recent repair we had done. He was on time, efficient and knowledgeable. The garage door would stop and go back up intermittently. He diagnosed the problem in less than 10 minutes. He made the necessary adjustments to the motion sensors and he was done!! Professional and courteous service and no charge was an added bonus during the holiday season! Glad we have continued to use your service. He should be in your next commercial! read more

When both our garage springs broke this morning, my husband and I did not hesitate to call Precision. They helped us out with our old house and did a stellar job. This time around, it was a much bigger repair and I was so happy that Adam M. was our technician! He was so knowledgeable, gave different options based on our budget, and most importantly his work and service was amazing! I can't say enough good things about this company and Adam! Thanks Precision! read more