Mike came and repaired our hot tub and did a great job. we were having an issue with the gfi…read moregetting tripped. Mike was able to isolate and fix the problem. Very professional and personable. I'd highly recommend him if you are in need of a repair.

Mike gave me advice, over the phone, that prevented an in person service visit! Saved me money and…read moretime! Polite, professional and quick to address my inquiry! I would highly recommend Advanced Spa Repair. Ron in West Alexandria, Ohio.

This co repaired my pool when everyone else was telling me I needed to buy a new pool. They saved…read moreme because I was not going to buy a new pool. I am so thankful they saved my pool!

This is the first time that I have ever had to go from a five star review to a one star review…read more Jeremiah started off amazing, but has not been so great the last couple of months. It started with him not honoring the discount of the pool kit that was an extra 90 dollar's that he guaranteed that my pool would open clear, or it would go towards the opening of the pool. He also said that he would use his own chemicals but ended up charging me for chemicals used. Didn't screw down over half of the concrete pool cover anchors. And has been ignoring me about a current pool leak that I have.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

Beware when scheduling with this company. They came to open our pool and did not complete the job…read more There is water spewing out of the top of the filter. I contacted the business Thursday evening (the same day as the opening.) He stated they would be out Friday. No one showed up. 4 days later, still no response from the company, no one has came to my home, and I am left with a broken filter. A filter that they installed brand new last season. Definitely do not recommend using this company for any of your pool needs.

I am going to seek legal action against this company. They came to my house and did not complete…read morethe work but wanted half the money up front which was a large amount of money. The owner Cody has given numerous BS excuses as to why they have not returned. First I was informed my new filter fell off the back of the truck, then both his trucks broke down, then his employees were sick and yet again more truck issues. This is not a professional or reputable company.

Eastgate Pools built a pool in my neighbors yard and and a rock shot out from their equipment and…read morebroke my window. They would not pay for the repair. I am in the market for a built in pool and was looking to spend $ 90-110,000.00 and already had a quote from them. I sure hope it was worth it to them to NOT fix my $ 700.00 widow and loose out on a $ 100,000.00 pool. That is not the way I would do business. Then they insulted my intelligence's by saying it must have been from the heat, but you could clearly see where a rock impacted the window. Furthermore that window is on the north side of my house and does not get the heat all day like the south side does. Told me maybe my lawn mower did it. My lawn mower is a mulching setup so there is a plug in the discharge chute. I recommend staying away from this Co.

The absolute worst place you could ever do business with. Had them do an inground pool that…read morefinished last September(2024). Had many issues with plumbing they had an unqualified youngster doing. He plumbed uphill, backward, leaks everywhere. Got through that what thought, then had Jonathan come install a heater a month after. Fire things up yesterday and sure enough our yard is flooded with water coming out of the heater pipes(not condensation since it's not heating). These guys have no idea what they are doing but have cashed over 70k in checks from us. There is a reason they don't have positive reviews for inground installs and that is because they are terrible. I've not had a larger regret in my life than I do having ever dealt with these guys.

We had been using another pool company but every visit got more and more expensive - more chemicals…read more- more service. Someone suggested we try Tsunami Jims and it made ALL the difference. Jim came out and taught us what the equipment does and how to work it, how to take care of everything and what it does. We bring out water and they test it and make suggestions never pushing extra things "just in case". Recently our pool went green in the heat and nothing we did helped. We took pictures and samples to Jims and got a complete care process. We followed his instructions and 2 days later we were in the pool - crystal clear. Jim even called to follow up and make sure we were all set. Kathy is a sweetheart and always takes the time to hear me out or talk to my toddler. The staff takes the heavier items out to the car for me when my hands are full. We started using them to open and close our pool and offered vacation service. This is an independent store, family run. The staff is small and busy. Sometimes I have to wait a few minutes while they finish a call but I've found emailing is a good way to schedule service/help esp in the spring when they are slammed and its not an emergency. This is our shop now. Thank you Jim & Co!!

The owners are incredibly difficult to do business with…read more I contracted them for pool closing 2 years in a row. Each year, it is incredibility difficult to get a price up front. They always seem to run into issues and have to increase the price after they do the work. In addition, the the prices have increased 100% year over year; which I feel is unrealistic and this always occurs after the work. It is like they magically run into problems and have to increase the price. And, finally, it is super hard to get a consistent schedule with them. They always have a week window. For pool closing, there is preparation work on the home owner's side. Ideally, you would do this the night before; so debris has less time to enter the pool before it is officially closed.