Everything went well. From minimum paperwork, helpful and polite staff. My first visit with Dr Epps went well. My pleasure to comment.

I've made a complaint about this office when the office had a complete turnover with the staff; but this review is to make a complaint about the head doctor Eli Soto. He is the most incompetent doctor I have ever seen in my days of going to the doctors. For the past three months he has forgotten to send in my prescription to my pharmacy he claims he sends it in and it's my Walmart Pharmacy that's telling me that they have no refills for me. Now what reason would Walmart gain from telling me that; they are in business to serve and sell medicine to their customers. Well at my last visit which was about three weeks ago I brought it to Dr. Sotos attention he's forgetting to send over my medication to my pharmacy and he got so upset when I said that he's forgetting to send it to my pharmac;y he looked me dead in my eyes and told me to find me another doctor because he doesn't appreciate me accusing him of forgetting to send in my medication. He walked out of the exam room and told the nurse to give me a list of doctors that I can go to; so in other words he was discharging me from his practice. So now I'm calling around looking for another pain doctor. After sitting in the waiting room there were other patients complaining of the exact same issue with him. Not only am I writing this review I'm going to make a formal complaint to my insurance company. Vesa Hood Former Patient read more

I wouldn't recommend this practice! For various reasons. If you feel you were deprived off adequate pain relief and/or they failed, didn't care to address your issues, like not taking you seriously, whilst choosing to ignore; e.g but not limited to sudden dismissal (that can lead to death), no matter reason(s) following it, w/out the 'proper tapering down'! No matter their excuse/reasoning, despite 'valid or non valid' issues, they will/are STILL held accountable! Not only due to ZERO tapering down that Georgia Composite Medical Board takes seriously (especially after over 6-7+ yrs, being VERY detrimental to a person(s) psychology/physical health! It can/will lead (as it did me) to more than just possible 'SUDEP', issues! I'm very lucky I'm alive to write this, after deadly illness, hospitalization out state while attending a family funeral for seizures & much more! I have not filed against for that, as of yet, bc I was trying to give them a chance...but seems they only care when regarding unresolved bills- not my follow-up care, for which they did not adequately give me a reasonable timeframe to seek care, proven in letter sent to me WAYY too late to receive they urgent care! So I may just go ahead with filing. Plus that alone (looks up laws on not tapering properly, as It's a big 'no/no' to the GSMB & is still a legit reason to file against, per more than just the issues listed, even if not dismissed cold turkey. I promise you, it is a requirement through the GSMB, who will review any/all complaints related to 'many' reasons. Naming just a few: missed/delayed medical diagnoses that leads to medical errors that I have come to find. Substandard care; e.g, inappropriate prescribing not caring of adequate needs/level of pain, as it's ignored (even if agreement was to adjust you back to what DID help you, prior to temporary adjustment, lead to higher pain levels. Unprofessional/Unethical; e.g, to making what I went through & still have proof(s) of violating patient confidentiality signed such as HIPPA, though I won't post here per legal rules in event I choose to file. My proof is for GSMB to decide, if I proceed. I've suffered due to this practice in more ways than way one. Among many other reasons I can't speak on as of YET. So I'd suggest going to the Medical Board with any of your concerns if you don't feel you're being treated fairly, unjustly, or even treated and/or mocked for your pain (proof I chose not to post w/out legal counsel advising me to do so. Be careful, be very aware, stay observant, diligent w/all your record or film, consult with your family/or any lawyer if you don't have one! I could say a LOT more but I can't..right now. Unless things change, they choose to admit to their misconduct, violations, discontinuance that keeps leading to hospitalization to me, & whether they take me back, do things properly or NOT, I could be and/or be worse than hospitalized! I pray not so I'll have the chance to file ASAP if no action is taken by them to reconcile with me, apologize to me for an unethical/improper use of being verbally abusive, falsifying documents (hair follicle test have been proven so I fixed that issue! Then I may just go ahead & do what I have to do. I'm still suffering! read more

OMG This place has totally gone down the drain hole since Dr. Talley retired. The new doctor I saw today was the most condescending doctor I have ever seen in my entire life. He was downright arrogant and told me Dr. Talley was wrong even though I have never felt better, I have been working out every day and feeling so great in myself, whilst not totally pain free I have been doing so much better. I asked what meds would work being as he was changing up my meds and he told me he didn't know, not that we would work together to find what helps most. Stay clear and find yourself a practice that actually cares about their patients. The practice manager told me they would be doing more procedures than helping with medication in the future, I totally get the sense this place is going to be out for profit now and not patient comfort read more

This practice is totally awful. We left 7 messages and no one responded to any of them. Now when you call the recording says you can't leave a message because the voice mail box is full. I am an existing patient but may be looking for a new doctor soon because of their customer service. (really NO CUSTOMER SERVICE). read more

I wanted to give zero stars!!! I've been a patient here for ten years. When Dr Talley, Stacy (a real office manager), Charles & others worked here I loved everything about it. Now that it was purchased by God know who ---- they keep that info a secret -- it is awful. This is the most unprofessional group of clowns I ever been forced to deal with. The girl named Kayla that is now the so called 'office manager' has NO education or experience for this position. She was formerly the receptionist when it was MD pain Care I have zero respect for her. She failed to schedule my hip injection that was ordered by Daniel my PA over a month ago. I inquired about why to the so called receptionist they have now. She always answers 'I don't know that's someone else's job. They did not like how I spoke to them today so they gave me a letter dismissing me from their office. What a f---ing joke. I threw it back at her. I would not take my dog there. I'm done I told receptionist I wasn't done w her yet either. I plan to get her fired. She took home my personal information today & called to harass me on a ph w no caller I'd showing. She called me 6 times in a row. I'm going to have her arrested for identity theft. I'm also contacting the parent company to complain. In addition I an reporting them to the FDA as well as the DEA. Dr Leslie prescribed me OxyContin. I haven't taken that since lawsuit three plus years ago. I had to drive from conyers to 8 pharmacies to find it. Ended up having to drive to social circle to find it. Publix told me they have one patient only taking it in entire vacinity. It cost me $438 w GoodRx bc my Aetna would not cover. Expressed to staff & Dr Leslie it would bankrupt me to take it & damn if he didn't give it to me again. Anyone w Netflix has seen Painkiller right?? How this shit is addictive & kills!!! I don't believe he's qualified for his job either ! I contacted Aetna to get approval for them to cover it. Aetna faxed all 3 of their fax numbers beginning Aug 14-28 and not one person responded or acted on it. And I gave Stephanie Goodgame a heads up it was coming & she promised to take care of it. She did not. Aetna finally denied my request & needed them to appeal it they never did that either. Nobody knows how to run a medical office. Everytime I call the receptionist never answers but when I'm there she can't wait on me because she's on personal phone calls; getting on to her son, talking to her son about baseball, telling son to behave when granddad has him. I know way more about her misbehaving child than I should. She should be fired at the least. And so should Kayla. They need medical professionals in there not these wantabees. read more

Dr. Koronfel is a very arrogant narcissist. I can't imagine him ever having helped a single person. I believe he should have stuck with anesthesia. His bedside manner is extremely lacking. I can't say enough about his arrogance and demeanor. Be prepared to wait a minimum of 1 and 1/2 hours to only be seen for 5 minutes, ten tops read more

Refuses to return phone calls. Not concerned about pt. Running out of meds. B/c of supply chain issues. No regards for withdrawals throw pt. Into w/o explanation. Reduced dosage w/o consulting or bothering to inform pt. Not based on p Needs, but worried about how it looked to DEA when usual dosage not avail at pharmacy. Refused to order Two 30 mg. Tabs, since usual 60 not avail, so cut dose in 1/2 w/o explanation. Yelled at pt. & threatened them b/see called every day for almost 3 weeks trying to get situation resolved before ran out of medication, but no one would call back and their fax machine doesn't work. When asked if there was an IT person that could help figure out what the problem was they act like that wasn't their problem told me that they didn't deal with that and didn't bother to tell me who did. Entire Staff has turned over several times in last 6 mins told me that they didn't deal with that and didn't bother to tell me who did. Staff turnover read more

Absolutely terrible experience. Went through the new patient process had all my records sent from my previous pain management doctor, was called and told I was accepted as a new patient and made an appointment for 3 weeks. Went to appointment today and was told this doctor wouldn't see me that I need to see a rheumatologist. I have a rheumatologist who referred me to pain management. They could offer no solution or help at all. After waiting 3 weeks for this appointment, it was a waste of time and I got no relief at all. The worst experience I have ever had at a medical office. read more

I have been coming here since 2016, and the biggest issue I have is waiting over an hour for a scheduled procedure. The staff is very friendly and compassionate. Dr. Talley is over the top compassionate as well as gentle, considerate, and unlike most doctors he takes time to listen, which means alot. I love all of them, from your check up with a P. A., they are all professional, friendly, and outgoing. Unlike most pain management clinics they are human !!! Thank you to the staff at M. D. Pain care, I truly appreciate everything y'all do !!! read more

You can't even get treatment because they have fired so much surgical staff and the anesthesiologist. This is unacceptable!! How is this compassionate care?? Explain that read more

the office manager here is rude and harassing! When I came to my appointment he tried whatever he could to make me not be able to see a doctor. I was 13 min late to my last app but had to wait in line behind two people by the time I got to the window it was 17 after he refused to let me see a doctor. He took me to a room while degrading me telling me I'm lucky they see me at all! I was in tears when I left. This time my autistic son threw away my id by mistake he said they couldn't see me due to this. Then another girl in the office told him I had a picture and they have let people use a picture before he then told me he needed my 2023 insurance card, my company has not sent them out we normally don't get them till March so he again said he couldn't see me I told him my insurance on file is active he said no we need the new one the office girl told him she ran it and it is active he got frustrated and was like ok let's see what time you got here ms. I'm always late! I told him I got here at 1:08 my appointment is 1:15. He looked at me and told me I had to send my id and insurance card I had a picture of to his email and told the girl not to take my payment till he received it. After all his drama it was 1:30 before I got checked in needless to say it's 2:17 now and I'm still sitting here. Haven't see the Dr yet! read more

Precision Spine Care - 2:18 no doctor a hour late but I can't be 15 min late - Pain Management Near Me - Conyers, Georgia

What a great and knowledgeable staff! They are also caring and take the time to work with you individually and personally. They are the best and I will recommend them to anyone and will use them for as long as needed. read more

I've been going to MD Pain since Dr. Talley and Lindsey were there, now dealing with the cooperate takeover and all the changes with the staff and office side has not been. easy for the patients. They are defintley short staffed which makes all the changes that much harder, we all need to have more patience, myself included. I've seen Dr Lindsey and his nurse MiMi twice now and they are so wonderful. Mimi is always happy, laughing and doing all she can and she gives so much respect and care. I miss that since I feel the office staff needs to take lessons from her on how to treat people with a little kindness. Dr Lindsey hands down rocks, he listens gives his opinion and takes time out of his very busy day to just talk and see how everything in general is going! Hoping the changeover helps to improve the general office staff and their attitudes since you see them first with their very cold demeanor, but Mimi abd Dr Lindsey are hands down the best I've seen! Thank you for all you do read more

They have the best staff n they're truly loved u go in with pain an go out painless and with love they takes good care of u When you are there I feel truly loved from the time I walk in the door til time I walk out love you guys keep up good work read more

I can say for sure that this clinic is wonderful! The staff is awesome and very compassionate. Would definitely recommend!

No real rating yet. Just starting out. They keep a tight schedule, unlike other pain clinics and you will have to reschedule if more than 15 minutes late. But, they are ready on time and don't keep you there for ever. read more

I had a lot of hope after the first visit, but care quickly declined after that. I had to call every single month to remind them to call in my refills. You can never talk to a live person you ALWAYS have to leave a message. most disturbing I think is that the doctor does not see patients. So they reead my CT report didn't even explain it to me or show me on a chart and then said so we'll just give you injections you'll be put to sleep. I wasn't offered any alternative. When I asked when I would be the person doing the surgery they said day of, Dr Talley doesn't see patients he only does procedures. Finally I was discharged for a failed drug test. I had prescriptions for what was on there, but they won't even return my call. They also aid I had alcohol in my system?!?! At 11am? I don't think so. Their final reason was for accepting medication from another doctor but I have a transcribed voice mail specifically says to let the other doctor do post operative care. I did every single thing they asked me to do. Overall, it was a horrible experience read more

This place is a joke the staff and doctors are extremely rude. I have been going there for a little over a year never had a drug test come back bad never done anything that I have been told not to. I have never given them any reason to be so ugly to me. But the doctor talk to me like I was dog!!! No let me rephrase that I wouldn't even talk to my dogs that bad. I went here as a last resort I was at the end of my road. I had lost all hope and they have not made anything better and have actually made it worse from the stress of the way I have been treated. Got a MRI don't at newton. The radiologist said it was fine when I have been going to Resurgens for years because of back pain and a disc ruptured. The doctor at Resurgens look at the mri and showed me where I had a slipped disc and degenerate disc syndrome and two compressed disc. But the doctor at MD refused to listen to him. Then I got diagnosed with Interstitial cystitis while under his care and if you know anything about ic it is very painful and pain meds don't really help. So I drought him a Web page of natural treatments to ease my pain and because they had CBD oil in it he wouldn't let my try them and started making me do drug test everytime I came in. Then I hurt my shoulder under his care and he did one injection and said he would do no more because I quit going to physical therapy. Even though the doctor that was seeing me for my shoulder injury told me to stop PT because it wasn't helping. I have had enough with this place. I can't believe the way I have been treated. I left today in tears by how rude I was talked to. They are sending me my papers in the mail so I can find a new doctor. It is just a matter of time till this doctor leads some one to ending thier life from the way they treat them. You know pain patience deal with Alot and most are at the end of their road. If I didn't seek professional help this would have been the straw that broke the camels back. I just hope when it happens the office manager know that the blood of that person is on his hands. Because I know he has gotten many complaints and done nothing. read more

I have been seeing Lindsay in the Conyers office for about a year now. I came to them from another pain management practice in Snellville. I had been going to the 1st pain management place for over 10 years (and 3 separate back surgeries). The first practice had gotten to the point where all they wanted to do was prescribe meds and I was SO TIRED of being in constant pain, 24/7 365 days a year. I decided it was time to leave them but I had absolutely no idea where to go. It's VERY hard to find a really good pain management doctor, so I decided I would pray that I would be directed to find the VERY best doctor I could find and I began my search in earnest. I visited a couple of different clinics and was completely turned off by them. I was beginning to get VERY discouraged. Then I found M.D. Paincare and decided it was worth it to give them a try. Honestly, I went into it feeling like I wasn't going to like them, but nothing was farther from the truth! I met Lindsay and INSTANTLY liked her VERY much! She was warm and compassionate and really gave me the impression that she truly WANTED to help me. I wasn't just another person walking through the door. I actually felt that she was listening to me and very much WANTING to help find something and someone that would help me to get better. It had been a VERY long time since I had felt that way. about a pain management practice! Since I began seeing the people at M.D. Paincare I have had a number of procedures done by Dr. Tally. I've had epidurals, trigger point injections, and selective nerve root blocks. I've had another back surgery (#4 ) which was performed by another doctor up in Athens. She was recommended by Dr. Tally and she was wonderful. I am grateful that Dr. Tally is in the surgery center doing procedures every day. I would rather see a P.A. in the office and have Dr. Tally's time devoted to things like epidurals and other procedures that require a physician to perform. Lindsay always talks with Dr. Tally after each of my visits so he is very much involved in my care. I am not in the least bit concerned about that. All in all I will say that in ONE year of being a patient with M.D. Paincare I have had more care, concern, and success regarding my severe back and leg pain than I had in all TEN+ years I was with the previous pain management practice! That is NO exaggeration! So, let me say this...if you're looking for someone who is just going to prescribe pain medicine to you month after month do NOT choose M.D. Paincare. But, if you're looking for someone who will truly try to help you get better AND feel better then they ARE the practice for you! I truly feel that I was led to this place by the grace of God. I hope others will find the same help with them that I have! read more

I have used MD Pain Care for a few years now. Since day one they have always taken the time to answer questions, promptly answered the phone, made appointments to suit my schedule, scheduled the exact type of procedure I need to address my pain, diligently made sure that my appointment is on time, and literally pampered me during the entire time of the procedure. I highly recommend this office and their wonderful staff for your care. Oh, and Dr. Talley is very personable, professional, and knowledgeable in pain care procedures. read more

I Have been going to MD Pain for over 10 yrs now ...All I can say is Dr Talley is the best!!!!!!Some (very few) of the staff memebers are bad but overall would and have recommended this place to anyone with pain!!!!!Mostly have had trouble with the scheduling other than that they truly have treated me like family!!!When a new person starts sometime the get a lil overwhelmed but again overall love all the staff and mostly Dr Talley!!!He spends time with u and makes sure u understand what hes going to do before hand!PPL that says they are rude must have seen someone I dont know because basically all the staff are awesome...Sam and Kayla stay on top of theyre work ...never had a problem with any meds called in...Long as u follow the rules then they take care of u...As far as the person whom said she failed a drug test and also showed alcohol it does stay in ur system for 36 hrs plus theyre office has it tested outside so that wasnt there fault if it came back with alcohol...Also u have to follow the rules and if u quit PT that again is not there fault js...I have never had a bad drug test in 10 + yrs sooo.Anyway The girls on both sides are awesome...Yes had a smart mouth front desk person 1 time but shes moved now...Best drs I have ever been too so I will cont till dr Talley retirers....Best of luck to all the others out ther would say worth a try ...I totally disagree with Tan Girl and Felicia but just my opioion...GL girls follow the rules!!!! read more

This place is the prime example of unprofessional. I went there for 3 years and never saw an actual doctor only physician assistants. They don't thoroughly examine concerns, and will do whatever they can to try to charge you for their mistakes. Everyone is a joke from Melissa in billing, to Lindsey and her Nurse Kayla. Don't get me started on the Illusive Dr.Tally. When I was completely fed up and pushed them to do their job the weak inexperienced administrative staff faked as though they understood that my complaint was about me being treated like a number as opposed to an actual person. Both Stephanie from marketing and Brandi(the newbie admin) said whatever needed to be said to get me out of their face. Only to later send me a letter stating I should find a new facility based on the way I treated the staff. Well if requiring physicians to show compassion, and commitment to their patients is considered abrasive I'm more than happy to find a new clinic. I'll be even happier to report all the malpractice I've seen occur while I did utilize them. Thanks for pushing me towards something greater, your office definitely would have never resolved the concerns! read more