5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Tried to do business with Tops. Visited store, picked out a quartz. Got our cabinet plan. Called…read moreTops to let them know I had plan ad got the email address to send it to. Sent it in requested appointment and bid. Waited 7 days no response. Called and was told oh yes they got the email and it was marked read but no one did anything with the request. Was told sorry and that maybe someone could work on it the next day. I chose to give my business to granite gallery

Bottom line, if you value quality, professionalism and timely work DO NOT USE THEM…read more Had a kitchen remodel done earlier this year, and we're still dealing with issues on completion and quality. While we understand that we had a smaller scope of work, we expected much better. Quality: they're are many defects that I am still discovering with workmanship on this project, and we are currently still waiting for crown molding trim to be completed for the upper cabinets (this project began in January). Professionalism: Attention to details in the planning process seemed to have been heavily ignored. The wrong laminate was installed on the kitchen countertop, and it took nearly two weeks to remedy the situation (see photos below). Scott (the quasi project manager) seemed to have a very apathetic attitude toward the situation when we made attempts to reach him after discovering the issues. Timeliness: While I fully understand how delays often occur in construction supply chains, KDC's contractors seem to believe that adhering to a schedule is optional, rather than mandatory. We were originally told that work would begin in late December, however demolition didn't actually begin until early February. With that, we were also given roughly a 2 week timeline for completion of the project. It took roughly until the beginning of March to have a functional kitchen again. With the understanding that we had a more limited scope of work compared to a full kitchen remodel, KDC seemed to value us as lower priority. Ultimately, I would strongly advise finding a different company to work with, perhaps somebody who has better oversight of their contractors/sub-contractors

Our kitchen was in desperate need of a remodel. I had poor experiences with the big box stores…read moreduring our bathroom remodels. I reached out to kitchen design center and Ron came out for a quote. He was very straight forward and his ideas were right in line with what I wanted for design. He was straight to the point and I liked that about him. He had an awesome crew that came out and got the work done right on schedule. We are still loving our new kitchen years later and it is the heart of our home!

We just finished our first kitchen remodel (first remodel ever) and are so glad we picked Jeff! We…read morehad heard so many horror stories from friends and family about unreliable or untrustworthy contractors. Our project was big and complicated, so we wanted it done right. I interviewed at least six companies and Jeff's was the most impressive. He was always on time, communicated clearly, was patient about changes to the project, and was upfront about costs. At the beginning of the project he openly shared his subcontractor bids so everything was transparent. He happily worked alongside subcontractors that we had separately hired to do a full house rewire. And his crew was always polite, tidy, efficient, and did great work! We have no hesitation recommending Jeff to others, and will be calling him in the future for more projects. The only question is if he will agree to come back (we were kind of a pain in the butt, but Jeff has the patience of a saint!).

We recently had Jeff and his crew remodel our old, outdated kitchen. On top of updating our kitchen…read morewe had a wall separating the kitchen and dining room removed and our ceiling in the kitchen vaulted. From start to finish we had a great experience. Our remodel stayed on budget and on time. Jeff, Justin and Seth were very professional and always friendly. Our new kitchen has transformed the whole house. We are beyond happy and would recommend Kuster Homes to anyone!

Tristan came out to finish up the drywall around our new shower surround. He did a great…read moreprofessional job from masking of all areas, cutting the drywall piece work out, muddying and sanding down the areas tree tones, texturing, to priming. Hands down He has our recommendation. He's honest, fair, trustworthy, and clean. And does great work!

Best decision i made in seeking an experienced contractor to install my glass shower doors…read more Tristan was extremely responsive in quoting his bid price, scheduling the install and executing the task. I was so pleased with his work we hired him again to paint the bathroom. In addition, we are planning another project in the Spring. Needless to say, quality was excellent, we received an excellent value with both projects completed and look forward to working together again.

I immediately knew that John understood my vision! The gravel patio is the view from my living room…read moreand the deck extends the footprint of my kitchen; both are visible from the entire back of my house. So, it was important to me that it looked a certain way. John & crew really delivered, the space is beautiful and I love it. The deck is great for entertaining family & friends, sun-bathing or enjoying a peaceful morning cup of coffee. My teenage son & his cousins prefer to hang-out on the gravel patio, I primarily use it as a guilty pleasure for afternoon naps. We are thoroughly enjoying our new outdoor space and I am grateful to John & Allender Const for not only creating a lovely addition to our home, but for also increasing my property value. Thank you!

Quick response to my inquiry, showed up on time, communicated well and very fair bid…read more Definitely will use again!

Harbor Cabinets! WOW! What a great experience working with Ralph and his…read moreinstallers on my new kitchen! I can't say enough good about the service, the product (Hertco Cabinets) and the work, from beginning to end. They were on time, meticulous, professional, and considerate and clean about working in my house. These guys ROCK!

Sadly, a project that ran almost three months over its plan and communication was horrible. If you…read moreare looking to start a never-ending project with poor service and a lack of a project plan, then I would highly recommend them!

Employee or owner, I'm not sure who he was, extremely rude. Prices are way to high. I would not…read morerecommend this establishment to anyone.

These people are conmen. Smooth talkers who overcharge and do shoddy work. I'd only suggest…read morelooking elsewhere rather than throwing away your hard earned money.

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.