Harbor Cabinets! WOW! What a great experience working with Ralph and his…read moreinstallers on my new kitchen! I can't say enough good about the service, the product (Hertco Cabinets) and the work, from beginning to end. They were on time, meticulous, professional, and considerate and clean about working in my house. These guys ROCK!

Sadly, a project that ran almost three months over its plan and communication was horrible. If you…read moreare looking to start a never-ending project with poor service and a lack of a project plan, then I would highly recommend them!

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.

Best service. Always the one we go to for our rental units and home. Prices are reasonable and…read morehonest people to work with.

Pretty disappointed in our new flooring. Will say that Dee is the only reason I was happy at any…read morepoint in this transaction! She tried really hard to help whenever she could and was really sweet and polite. But there was just too many issues. The first install team showed up with no masks during covid. When asked to wear them for my safety, they said no, citing that they don't work according to WHO (really?). They left and I called the store. The sub was claiming to them that he has a lung condition. Doesn't match with his story to me and doesn't excuse the 2 other guys who weren't wearing them and said they didn't even have any. The second install team came the next day and what was supposed to be a 2 day job turned into 5 because they were down 1 guy and this one worked SLOW. Multiple times they scratched the new floors when moving our appliances which we paid them to do assuming they wouldn't scratch them. Passive aggressive attitude was given when asked to fix it or he just covered it up so I wouldn't see until later. In some instances he just marked the floor with a black sharpie and didn't even try to make it blend. There's a poorly cut edge under the stairs where the edge of the board is visible where the carpet on the stairs starts. Found it with my foot while vacuuming and really surprised I didn't cut myself. Multiple boards are not clicked in properly. One has a cut from one side to another that I'm being told by another of their subs is part of the texture, but no other board in the entire 900 Sq ft of lvp is that way and no other contractor that has seen it agrees. Just looks like another deep scratch being covered up. There are 2 boards with chips in them. And to top it all off, when I asked the sub to fix an entire row of boards during the job because they weren't clicked in properly, he went outside and got on the phone and started using the f word in my reference telling someone that he had to redo the whole living room because of a f'n scratch. My husband and 2 year old got to hear the whole thing from the open garage. Our fridge was dented (which the company says they've never done and wouldn't acknowledge it was their fault even though the sub told me it was, and they did absolutely nothing about it), they threw away quarter round we were supposed to reuse so we had to go buy new quarter round, and all of our baseboards were broken which they claim they said it would happen and it was in their contract that they won't fix (I was sent the contract and do not see that language). They paid for new baseboards but I still had to pay for install and painting which cost me an extra 1k for another company to do it, much better than what the crappy sub wanted to charge me in cash under the table. Staples left in the carpet and in the grass, pieces of flooring left all over my yard, they stole our broom that looked like theirs but in much better condition (which they said they returned but never got it back).... The company sent out another sub to look at the issue with boards being being clicked in wrong and the chips and crack. He didn't wear a mask except for the moment I opened the door and since the base had already been installed, he said he would have to take it all off to fix it right but other boards may be damaged in the process. Not the answer I wanted to hear so at this point, I just give up trying to fix it if that's all the company can offer me. All in all, we'll never recommend this company to anyone. Most of it has to do with the subs crappy work but I'm really bummed about how little the company seemed to care about fixing the problems (other than Dee). Really thought abbey carpet was a good name but very disappointed.

I worked with Carl to get the older carpet stretched in a recently purchased home, then later an…read more extension of hardwood floors into family room from kitchen & hallway. The wood floors are about 3/4's complete and look great. The crew who did the carpet strretching were outstanding working hard all day. Couldn't have asked for a better job. Carpet looks new. The hardwood crew is the same - really great work. Very professional looking. My thanks to Carl and all contractors for job well done. The color and the seams, however, aren't a good match. I feel confident they will make adjustments to correct the difference.

the Service from Abbey was beyond wonderful. From the initial meeting with Sales to the final…read moreinstallation of the flooring, everything was smooth. we had our home's flooring completely replaced with LVP and carpet. The installers were meticulous and careful not to damage walls and woodwork. also during a power failure worked with battery operated lanterns to finish the installation. We are very pleased with the durability of the products and are grateful we found Abbey.

I was fortunate to find Mike a couple of years ago when he diagnosed a leak in my wall, solved the…read moreproblem and restored the wall's integrity and appearance. Recently, I asked him to replace my kitchen counter,sink, faucet and garbage disposal. He did it all in good time and once again it looked flawless. I highly recommend Mike and his wife Danielle -they are responsive, professional, knowledgable and reasonable.

Great local company, I found water dripping from my ceiling on Tuesday morning, called McKinney and…read morethey had an associate out by 1130, completed estimate by the next morning , turns out I had a flapper leak, scheduled a repair on Thursday at 1130! Repairs complete before the afternoon rain! Gotta love a company that moves with such urgency during an emergency! This is the type of local company you should support! They also gave a military discount! Love it! I will continue to use them, I even have a quote coming for a minor shower work!

These guys are a cut above! Of the contractors I've worked with for our whole-house remodel,…read moreDarien was the best. His commitment to quality was unparalleled. I am particular and Darien worked with me to present options to meet our requests. After having used our kitchen for a few weeks, I 100% satisfied with all the choices we made. As with all projects, there were some unforeseeable wrinkles. But, they had great communication as well as follow-through to ensure everything was as they promised. Price-wise they were on-par with other estimates we received for cabinets and countertops. We chose them to support a local business and got the best quality and customer service too! These guys were a breath of fresh-air!

Employee or owner, I'm not sure who he was, extremely rude. Prices are way to high. I would not…read morerecommend this establishment to anyone.

B&R flooring is truly incredible. Our house was damaged during a bad pipe burst during a freeze…read morelast winter and we had to suddenly replace all the tile in our kitchen, laundry room, fireplace surround, and downstairs bathrooms due to water damage. B&R helped turn a terrible experience into a silver lining opportunity to beautify our home. Brian C, our contact there, was amazingly helpful, attentive, and patient as we wrapped our heads around the scope of our project and our vast tile needs. He answered all of our questions and did not pressure us into making a hasty decision. B&R's price, selection, and range of products was excellent compared to other suppliers. We were able to get terracotta, terrazzo, slate, Zellige tile, subway tile- all at the same place. We ended up leaning into a handmade aesthetic with glossy greens, blues, and earthen hues. I am beyond happy with how our project turned out and the customer service at B&R was top notch. They have earned us as repeat customers for any of our future projects for sure. They also have great hard wood and carpet options. I happily recommend them to any homeowners who are looking to remodel, rebuild or upgrade!

After shopping for hardwood flooring and carpeting to upgrade my condo, I decided to go with B&R…read moreeven though their prices were the highest. This is because of the professionalism and great service I received from Angela Stolz in making my selection right through to project management and final installation. It was a bonus to talk to someone who knew the products so well and had strong design skills. The install team was led by Alex Barrera who had about 30 years in the building trade including years of flooring installation. True confession - I'm a perfectionist - so I kept a close eye on the installation including how the team worked together. I was impressed with how efficient the team was and their attention to detail (lots of measuring and math!) They carried B&R's commitment to customer service throughout the job, even when they were asked to stop and take a different approach. Friends who are home remodelers have seen the results and have asked for Angela and Alex's contact information. The couple who laid the carpet did a beautiful job too. Professional and efficient. Overall, my experience with B&R was excellent from start to finish - I couldn't be happier! Thank you B&R team.

Okay, so I will date myself.., BUT, OMG what an awesome guy Kai is. He was very responsive to…read moreconcern, not only described in great detail process but helped walk us through what I felt was a major home repair. His team of subcontractors are very professional, on time, responsive and most of all respectful and skilled. Shout out to John at the showroom... very thorough, kind and easy to work with. We look forward to continued work with First Finishers LLC as we move forward with home improvements. Thanks Kai!!!!i

We had our bathroom floors upgraded to tile. We couldn't be happier with the results, Kai and his…read moreteam are extremely professional and make sure the job is done perfectly. It was simple to get a quote, they are very easy to work with. The guys working the job were very nice and I felt comfortable leaving them in my home while we were away. We will definitely use them again on our next home project