We were driving from Missoula to Great Falls and the plastic seal at the top of the windshield came…read moreloose. We pulled it the rest of the way off. Stopped at speedy glass and they had us going again in 20 minutes. Great service and like the name speedy.

New to town, needed a new windshield and they got me in and out on the same day. Beautiful work and…read morevery economical. The lady that I had spoken to on the phone was absolutely helpful, accommodating, and just as sweet as can be.

I made the mistake of calling the Bozeman branch, but I blame the website. Every time I updated the…read morelocation, BAM, right back to the Bozeman branch. I THOUGHT I called the Great Falls branch so when I showed up for my 12:00pm appointment, they didn't have any record of it. They could've sent me away and had me schedule an appointment, but instead they checked their inventory and got me in right away. They were done within the hour, and I LOVE my new windshield. I'm grateful to those men for working on my truck. They were polite and helpful in answering my questions. Also, affordable prices, I got a several quotes that were higher. It was worth driving the 3-hour round trip. I was referred to their shop by a relative and will happily go again! 10/10 service and workmanship. Thank you!

Weirdest encounter I've ever had with a business owner…read more I called to have a windshield replaced on my GMC Sierra a week prior to them coming out for their mobile service, being done at the hospital I work. I was told they would be there Wednesday morning of service. The day of the service, I waited until about 11am and called to see when they were coming out. They texted the technician to call me and give me an ETA, and I was told it would be just another hour. The tech was several hours later than he said he would be and caused me to have to spend an hour and a half extra at the hospital parking lot after work. The tech make a mess of the inside of the truck leaving dirt and black caulking on the console, door, and pillars. He tried to fix a large goop of caulking that had gushed onto the inside of the windshield and pillar, only to make more of a mess. I didn't say anything about this, I just watched. He then said he would have the office replace one of the pillars that got scratched up and covered in caulking pretty bad, and that he would replace it the following week. I was ok with this. He told me I would pay him when he came back out the following week. Two days later, I got an angry call from the owner, demanding an explanation for refusing to pay for service. I tried to explain to him the tech damaged a part, said he was coming with a new part the following week, and that I was supposed to pay him then. The owner said he didn't care what the tech said, that's not how they operate business. He then demanded I pay with a card over the phone. He also asked me why they should be out more money on this job on a part that they can't even get in due to a back order. I once again a stated I never asked for the part to be replaced, or even damaged for that matter. They left the vehicle in worse condition than before they touched it, but badgered me over what the tech did. I told the owner I was fine with him just deducting the price of the part off of the windshield and I can get it in my own time if that's an issue. He still had a strong attitude with me, but said fine, find the price and call me back, and hung up. I ended up talking to someone else a little while later and we got the price deducted, and I agreed to drive the 60 miles out of my way to leave the check in their drop box the following day, which I just did. And took video proving I wrote a check that matched their invoice, and my truck vin, with their sign in the background, just so this outrageous place doesn't try to attack me again or blame me for anything. This has been the most unprofessional and strangest encounter with a business, and an owner at that. Wow. UPDATE: Water has been leaking into the truck due to extremely poor workmanship. Many spots were missing sealant, the cowlgaurd was damaged, and the paint was all scratched up when cutting the old windshield out. This was all pointed out by an actual experienced tech at another Glass Dr. facility, while I got to see the whole process. This was supposed to come with a 1 year warranty but it was not honored. Ended up having to spend several hundred dollars for another Glass Dr. shop to do. I tried to call the original Glass Dr. location in Great Falls, MT multiple times with absolutely no response. Not only this, but this has now caused many electrical issues as water has leaked into the dash. Absolutely do not use this place. If anything is done to make any of this right, I'm happy to update this accordingly. But I really don't have high hopes.

I've been very happy with the service received at Safelite…read more I came in with a rock chip and leaving town in a few days. They came in early and got me in on a Saturday morning to repair the rock chips so I could be safe on my road trip without worry of it spreading and took great care of my car. They communicated expectations, process, and are a terrific team. Thank you for your great service and professionalism!

Lost my potential business due to no ability to call a location directly and the automated system…read moredidn't give an option for a live person! Giving 1 star just to leave the review

ZERO STARS - Appt was at 11:30....they did not even get to our vehicle until 2:00. While replacing…read morethe windshield they broke the wiper motor. We were told the manager was out of the office until the following week, at which time he would call us. We waited patiently but no one called. We called them several times only to be told the manager was not available. We finally went to Safelite in person, 40 mi away. We did finally talk to the manager who said he would order the part and call us in a couple of days. No one called! We called Safelite again but no one knew anything about ordering the part....including the manager! This went on for three weeks!! Meanwhile, we could not use our vehicle in rain or snow because we had no wipers! And this is January in Montana! Finally I called the corporate office and filed a complaint. The same day Safelite called and said the part would be there the following day and to bring our vehicle in. We took the vehicle in only to discover they had ordered the wrong part! So once again we were told the part would be there in a couple days and they would call us. Guess what? No one called! We called them again, quite upset by this time, and told them we were calling the corporate office again. They called the following day and said the part was there and to bring our vehicle in. This entire process took almost a month to resolve!! We will NEVER do business with Safelite in Helena again!! AND WE DEFINITELY DO NOT RECOMMEND THEM!!!!

ZERO STARS - Appointment was rescheduled twice because the tech did not show up for work. Horrible…read morecustomer service. I ended up canceling my appointment and went to another vendor. I have had several positive experience with other locations, but this shop in Helena needs to have a complete over-hall. Fire them all and start over. AVOID AT ALL COST.

Wow!! NOVUS Windshield Repair in Helena MT (406)443-0330 is the best! My windshield had a tiny…read morechip on the edge that cracked right away. Thought I would need an entire new windshield ($400) but Jeff got out to my house right a few hours after I called and filled in the damage. Crack was about 10 inches. Best $50 I have ever spent. He even found 2 other small chips in the windshield and repaired them as well and that didn't cost anything extra. Will definitely be using these guys from now on for glass repairs. Thank you!!!!!

This is the best experience I have had with a mobile service like this. We came into town on a road…read moretrip and needed our windshield repair since we got a chip driving across country. Our RV windshield would be expensive to replace. We called around and Novus was the best priced and we wanted to support a local company rather then a bigger company. When I called Deb, she was really friendly and said they can get me scheduled. We drove into town that night and boon-docked in a parking lot. He drove to where were and repaired our chipped windshield. Super nice, friendly and helpful. If I lived in town he would be my window guy.

I'm a huge fan of Randy and his work! I have recommended him to my family and friends! He is for…read morethe people! He works effectively and efficiently and has great value! I needed windshield work done on two of my vehicles (Toyota Prius and Kia Soul) and he had the best prices in town out of every single person in the GreatFalls area! He's a nice guy whose willing and ready to work to help you out. I have even recommended him to dealerships who tried comparing him to the glass doctor and he beat their prices and they went to randy. Trust me if you need work done Randy is your man!

Randy's quality workmanship and competitve prices on windshields and repairs keep me coming back…read moreand referring people to him for their auto glass needs.

Devon does an amazing job!! We couldn't be happier with the work he did on my son's car! Devon is…read morevery knowledgeable and explained everything he was going to do and why. He was also kind enough to make sure I got home and picked me up when he was finished! Outstanding customer service!! We will definitely take our vehicles to him in the future!

From the owner: Great Falls locally owned one stop shop. Great Falls only System X Ceramic Protection accredited…read moreshop. Providing compete paint correction, ceramic coating and auto detailing services. Now Partnered with Mills Tint Plus with over 35 years experience to provide industry leading Paint Protection film, carbon and ceramic window films, vinyl graphics installs and vinyl wraps.

Mike works very hard to provide the best work at the best price possible. I've has several projects…read moreover the years and he's always outstanding!

I was really pleasantly surprised with the tinting job that Mike's window tinting did on my car. He…read morewas prompt got me in quicker than I thought and the quality was spot on. I'll be taking more vehicles to him in the future. Thanks, Mike.

Todd did an excellent job on my car window tinting. Perfection is how I would describe it! Thank…read moreyou.

Toad di a beautiful job with my Mother's huge picture window. He installed mirror tinting. Amazed…read moreat how quick and efficiently he put it up. Highly recommend. Thanks Todd.