I had the pleasure of working with Ken today on a lamp I needed repair work for. He is a true…read moreexpert at his craft! Ken knew right away what was going on with my lamp, and took his time making sure it was back in operational shape. Side note, it was great to just sit in the shop and look at all the beautiful antique lamps he has for sale. Highly recommend this shop for any/all of your lighting needs!

Ken is a master! Incredible knowledge and experience. He knew just how to help me with my early 60s…read morelamps. He was so responsive to me and my request for assistance. I'll definitely go back for help with my other lamps!

Rescue Repairs was great in every aspect of the process of completing my bathroom tile install x2…read moreproject. From response to a quote request to the final clean of the work area. The price for the amount of work that needed to be completed was beyond competitive with larger companies and the value of workmanship exceeded my expectations. Not to mention the team's flexibility to start and complete the project around my work and family schedule was beyond appreciated. A+ work definitely going to hire again!!!

Great service with excellent communication skills to explain what issues could be possible. Very…read morethorough and knowledgeable on all phases of construction. Due to his background in firefighting he also notes all safety issues that may come up. Overall awesome and professional. Would recommend

The Lamp Lady is truly amazing. I was struggling to find exact replacements for my exterior porch…read morelights--even AI couldn't track them down! My search eventually led me to her, and I'm so glad it did. After I sent over a photo of my broken fixture, she let me know she doesn't sell those, but then went above and beyond: on her own time, she researched and confirmed the exact manufacturer and model number so I could find it elsewhere. That level of selfless expertise (and the kind of person that she is) is hard to find. Highly recommended!

Fast, affordable, friendly, and a real professional. She responded promptly to all communication…read moreand did exceptional work. I can't recommend her enough.

We ordered a $3 part for our kitchen faucet. My husband asked if we can pick it up, and was told,…read morebecause I am a retired employee, shipping would be free. One month later I get a call saying you made a mistake and shipping would not be free. She asked for an additional $12.00. I am still unhappy. It was your mistake. She told me this was a new policy started at the beginning of the year. It's April! I am just floored. Talk about bad customer service.

I had a complicated defective, shower head (Hans Grohe) issue in that it was 12 years old and the…read moremodel was no longer available. I worked with Tyler Booth, Manager, in the Williamsburg, VA store and he found a solution that worked. Everyone from the front-desk (I'm glad you are here) greeting I received to the "can-do" and "will-do" attitude of Tyler to help resolve my issue in a cost-effective way was above and beyond outstanding service. We have used this store for other home improvement projects and that is the attitude of everyone who works there. I will continue to use this store based on how I am treated and valued. Thank you Tyler, and all the employees at the Williamsburg, VA store.

We recently had Mr. Handyman come out to repair our kitchen sink, and we were lucky enough to have…read moreChris H. handle the job. Another contractor had previously caulked the sink and did a pretty rough job, and Chris not only fixed it -- he completely transformed it. He recaulked everything with care and precision, and the sink now looks and works so much better. Chris was also incredibly affable and easy to work with. He explained what he was doing, worked efficiently, and left everything clean and polished. I highly, highly recommend Chris H. if you can get him -- especially for kitchen sink work. Excellent craftsmanship and a great experience overall!

Reviews Yelp I…read morecalled Mr. Handyman of Newport News for an estimate to remove the full size shower door assembly and replace it with a new frameless one. I told her I had it in the box, in my garage. I had purchased it from Lowe's and it was unopened. I also a had a two steps set from our Laundry Room to the garage that needed a set of wooden handrails installed. I also had the wood for that too. She asked me to send pictures of each, which I did. She gave me a cost of $350-$500 estimate for the shower door, but reserved the cost for the step rails to the Handyman when he arrived. She set the arrival for Dec 12 at between 12-1:00. I received a text the day before to confirm the visit no time and I replied. I had asked for a courtesy call before he came, but received none. He showed up at 8:00 AM . Unacceptable to me, for we are retired and I was still asleep. I told him his mistake was he didn't ask for me, for I was the one that had call. He said he did 75% of his business with Wives and thought I wasn't home. I said you didn't ask. He had come in and checked the area. His cost was $550 which I didn't agree for shower door. I told him $500 as the lady told me as tops. He agreed. His price to add the step handles was $450 to install just two wooden handrails and side slats on the steps. I said no. He would have to come down. I called the business and explained to her that he went to Lowe's for materials, which I also had and I had idea what he'd needed. She asked me if I would let her hang up before he purchased anything and she would call me back? I agreed. No returned call. He returned with a written Work approval of for me to sign. I looked it over and it was blank except name, address and at the bottom a place for me to sign. This was an authorization to do the work. I told him I didn't sign blank documents. I told him to fill it out stating the work he was going to do, including the removal of old door assembly, disposal and clean up to my satisfaction. I further want a signed copy from him. He said I told you the cost would be $500. He seemed a little upset with what I wanted. He said let me go out to the truck and talk to my boss. I will come back and let you know. He drove off with no comment. Note: I learned a lesson a long time about signing blank documents and I haven't since. On the good side: The Handyman was courteous, with one acceptation, looked at the box with the door and wood for the steps. He seemed knowledgeable and wore covers on his shoes to protect our wooden floor. I cannot recommend this company. If you hire them, get it in writing, you may be regretful.

Larry was very personable and responsive to my questions. When shown written estimates, this…read morecompany uses units next to the service and then totals it up with a dollar amount. I had a list of items for estimate and, in order to find out the cost for each item, he had to remove all others to be able to tell me. Also, they will email a link to the estimate (not an attachment) and the link will expire in 7 days. It seems to me they are strategies to make it more difficult to compare quotes. I wanted 4 can lights and was told that I'd need a new electric panel for that to happen. I was quoted around $5,200 for a new electric panel (after having to ask specifically for the cost of this item). I mentioned that I put a panel in 3 years ago for a similar sized home and it was $2,500ish. I just got another quote for this home. It was $2,700 and I was also told I didn't need a new panel to add the 4 can lights.

The electrician arrived the day after I called in, fixed my issue within minutes(missed issue on my…read morepart) and recommened an electrical box swap due to the age of the original box. Replaced the box that day. The technician was professional in his work and kept me informed in what he was doing. He had my power back on within a couple of hours. His work was exceptional and looks much better than the original. Recommend this group whole hardetly(not sure on spelling)

David,my technician was very professional, knowledgeable, and courteous. His vast knowledge and…read moreexpertise really made the experience an easy and enjoyable service. Ask for David Sparks at your next visit. You will not be disappointed!

Use their Services and they were great!!! Very Friendly,…read moreprofessional and courteous!!!