I had a surprise issue this morning with the electrical panel with all the breakers. It was making…read moresnapping noises as all the lights flickered in the house. Pretty scary with no idea exactly what was going on. I rolled the dice and called cole's based on the other Yelp reviews as well as post on the website. My first impression was positive as the dispatcher that I called was concerned and also informative. She gave me a good idea of the work already on their schedule and when they could arrive. We shared a laugh about the local roads nearby and just really connected from the first minute. When Jay and Seth arrived they were both very professional. In a matter of minutes I had explained what happened they asked some critical questions so they could start their analysis and they dug in. They tested each of the switches in my panel, they checked outside at the electrical meter to see if my power company was the problem, and they ultimately decided that one of the breakers was bad. At that point they were able to show the buzzing that indicated the breaker was bad. We tested by applying load with different appliances in the house. Everything worked out and the job was done. Total cost was less than $300 which is a great price for any electrical visit but most importantly matched what I was supposed to expect. They also were responsive and quickly scrambled to my service call with limited delay

I had two outlets installed in my sunroom. Outstanding communication. Quick service. Cleaned up…read moreafter themselves. Highly recommend.

Larry was very personable and responsive to my questions. When shown written estimates, this…read morecompany uses units next to the service and then totals it up with a dollar amount. I had a list of items for estimate and, in order to find out the cost for each item, he had to remove all others to be able to tell me. Also, they will email a link to the estimate (not an attachment) and the link will expire in 7 days. It seems to me they are strategies to make it more difficult to compare quotes. I wanted 4 can lights and was told that I'd need a new electric panel for that to happen. I was quoted around $5,200 for a new electric panel (after having to ask specifically for the cost of this item). I mentioned that I put a panel in 3 years ago for a similar sized home and it was $2,500ish. I just got another quote for this home. It was $2,700 and I was also told I didn't need a new panel to add the 4 can lights.

The electrician arrived the day after I called in, fixed my issue within minutes(missed issue on my…read morepart) and recommened an electrical box swap due to the age of the original box. Replaced the box that day. The technician was professional in his work and kept me informed in what he was doing. He had my power back on within a couple of hours. His work was exceptional and looks much better than the original. Recommend this group whole hardetly(not sure on spelling)

Can't say enough about this company. Started out with only partial system failure. They came in…read moreand got it figured out on a very old system. After a second failure (different issues) we decided to replace entire system to save stress. They managed to get the old system out and new one installed in 1 day. They said it would be more efficient and OMG! Our sunroom has never kept temp since we bought house 8 years ago. It has kept temp in this heat all but one day when it only jumped 2 degrees. They were all so friendly, knowledgeable and show up "on time". Thank you for your work. Robin Downs

I called this morning because my air conditioner was making a banging noise and my breaker kept…read moretripping when the fan shut off. Alice was able to get me scheduled within just a few hours! Dalton and Brendan were my technicians and what a great job those two did! Dalton was the lead and could not be more understanding, listen to my issues and was very patient explaining everything that they were doing. My AC is running normally now, I purchased an annual maintenance plan, not only out of an abundance of caution, but because I really like this company, they are everything that I had hoped they would be based on the commercials that I've heard! Customer for life!

Chase installed a new electrical box in our garage and updated wiring for an outlet. His…read moreprofessional, honest, and knowledgable about the entirety of the work that was completed. He took the time to clearly explain everything and made sure we understood our options. He worked efficiently, provided honest recommendations, and delivered prompt service without cutting any corners.

I was quoted $1,200 for a very simple garbage disposal replacement, which felt extremely excessive…read more I had already purchased an Easy-Fit disposal from Home Depot specifically to make installation straightforward. However, when the plumber arrived, he insisted on reconfiguring the setup to the left sink instead of replacing it on the right sink where the original unit was located, which would have added unnecessary work and cost. After I pushed back, the price was reduced to $900, but that still seems far too high for such a basic job. The only reason I hired this company was because I manage my property remotely and couldn't be there in person. Overall, the pricing felt unreasonable for the scope of work.

Lenny and his team came out to my sons home in Norfolk. They replaced a ton of electrical outlets,…read moreinstalled several ceiling fans, put in recessed lighting, replaced light fixtures and put in a new electric panel for the garage. They were on time, professional and reasonably priced. We were in town to help our son for only a couple days. We missed a few things and had to call Lenni back on short notice. What I loved most is that when we called, he came out immediately. They got the the job done and did it well! Thank you Lenni and the team! Reliable, knowledgable, accommodating, and a very nice team. Highly recommend.

This is my favorite electrician! No matter the circumstances, or time he's always been there with…read moreexcellent service. Not a lot of electricians come out quickly for small work but he does. He treats every matter the same and with the same level of urgency. We've had several outlet problems and he has been there every single time. The last issue was something he came in immediately and fixed an issue caused by a plumber. He understood our dilemma and made it a priority to come help us. His prices are not bad at all. Only me one of a few guys you can get quality service at an affordable price! He's the best in the Hampton Roads! Definitely recommend using his services!

Amazing team showed up to install a chandelier in our very high foyer; knowledgeable, professional,…read morehad all the right equipment to include a very wide, sturdy a-frame ladder. Will definitely keep this company on speed dial and forward to our decorator, as she does a lot of lighting replacements.

Wanted to add another outlet in the garage up higher for a couple tv's. This was my first time…read moreusing Amped, and they are awesome! Using the "Request Quote" feature under the projects tab in the app was super easy! Eddie responded immediately! Came out today and installed the new electrical outlet AND fixed the existing outlet below it with a GFCI outlet since there's potential of water or alcohol that could splash. Awesome safety measure! Even shimmed up one of the outlets so it was flush. His estimate didn't change even with the extra stuff he did. We'll be using them in the future! He was on time and very professional and knew what he was doing - been in the business for 20 years!!

I def recommend Zap Electric. David & Dodd showed up on time when they said they would. That is…read morerare nowadays.They took care of a long list of items that needed to be done in my older home without any issues. They were professional and patient with all my questions (i am always anxious hiring new people to work in my home). i will hire them again in near future and i do recommend them to anyone needing Electrical work.

I was referred to Zap and Dave by my realtor. We had our septic system replaced recently and the…read morecompany that replaced the septic system cut the underground line feeding power to our pool pump. Very unfortunate. All conversations with Dave were through text, which was perfectly fine with me. He was very friendly and personable. Within a couple of days he came out to assess the issue and the morning after, the work was done. He was upfront and honest about the work that needed to be done. He likely saved me a lot of money. He could have spent hours digging up the ground to find the cut line, but instead he recommended the cheaper route of just running a single dedicated circuit. He was understanding and catered to my situation. We are right on the edge of closing on our house and needed this done ASAP. As you can see in the videos, the finished product was very clean and the craftsmanship great. The price was reasonable, given the situation. I would definitely call Zap and (Text) Dave again for any electrical needs I have.

I requested service to have some work done on the house I just purchased. I live in another area of…read morethe country and flew in for this appointment. I confirmed the day prior. A few hours before the appointment, it was canceled due to staffing availability. This happens, but the impact on customers lives with last minute cancels can be significant. I had to take my business elsewhere. Update: Not long after the cancellation, Nipper called and had worked it out and had someone over.

We had Roger out to our house for a diagnostic session and he was just the very soul of…read moreprofessionalism. He was kind, polite, thorough, and knowledgeable. He found the issue, addressed it on site, and was neat and efficient, and mindful of our belongings. I cannot recommend Nipper Electric enough after today, definitely a returning customer!