Christine and her team are amazing! I was so stressed dealing with mortgage loans and all the stuff…read morethat comes with it, considering I've had bad experiences in the past. Christine is so good at making the whole process super smooth and simple. We had very open communication and I was walked through the whole process in a friendly and professional way. I can't recommend them enough! They are going to take care of you and make sure the process of buying a house is the easiest it can be.

I cannot recommend Christine enough. I had reached out to several lenders, but as soon as I spoke…read moreto Christine I knew we had to go with Christine. Purchasing a home can be such an overwhelming process, and she immediately put us at ease about the process. She was extremely attentive and hands on from day one, and just helped this process go along so smooth. She kept us in constant communication each step of the mortgage process, and made herself available for any questions or concerns we had. She is passionate and motivated and truly cares about her clients. I cannot recommend Christine and her team enough, and I would HIGHLY recommend her to anyone who is starting the home buying process!!!

Jason and his team (David Pedronceilli in particular) provide unparalleled customer service. I came…read moreto his team with a fairly complex loan that they made work, despite very last minuet challenges. He is passionate about providing the best deal possible and working to ensure his clients are satisfied. My home purchase experience was stressful for a variety of other factors, but with Jason and his team I felt protected and informed from getting pre-qualified to closing. I could not recommend him highly enough.

Jason Pike and his team are wonderful at what they do. They are excellent communicators and you…read morealways know where you are at in the mortgage process. I received a message every day letting me know the progress of my loan and any information that was still needed. I would highly recommend using them for your next home purchase.

I can not even begin to explain how absolutely fabulous Tina Krupar was to me while I purchased my…read morefirst home. I came to her after being a victim of identity theft- unsure of what it was I needed to be able to qualify for a home. She gave me some excellent pointers- with her advice and some persistence on my part, I am now a proud first time home owner. Also a single mother of 4!! Tina will assist in making your dreams come true. She is quick. Witty, and knows her job inside out. We closed on the house in something like 20 days which is brilliant for an FHA loan. Big love Tina! Xox TinaJr.

I began my search with a different lender but was introduced by a friend to Tina ay Bay Equity and…read moreI am forever grateful to both. Tina is amazing in that she gets things done and champions for you throughout the process of getting your home financed. I left the other lender as I was feeling that my questions were not being heard and felt totally uncomfortable. Tina was straight up, and I trusted her from the very beginning. I'm closing on my dream home here in Albuquerque and I have Tina to thank for making the process run so smoothly! Do check her and Bay Equity out as you will definitely be better off and the stress of home buying greatly diminished! Very highly recommend!

We chose Denise to handle our mortgage. We were living out of state during the purchasing of our…read morenew home and Denise made the process as easy as possible. She provided us with all the information we needed, kept us informed on status and required additional data, and made sure our approval was done as quickly as possible. It was a pleasure working with her and we would highly recommend her.

My fiancé and I began home shopping in September and had our hearts (okay, maybe just my heart) set…read moreon a super fixer upper.. We had gone to our credit union with no success, Denise called me and when I told her we had gone to the credit union she said: "you don't want to do that, you want to use us and the homes for Heroes program" (I work in law enforcement). I entertained her offer and I'm so glad that I did! I know I can be a pain more often then not, she stuck by me through all my irrational wishes. She set me up with a realtor who was amazing and always dependable. While we didn't end up in the fixer upper that we wanted (to our benefit, I assure you) we got a great home that's everything we could have asked for and more! She was also able to help us adjust our credit a little and we got a great rate on a house that would have originally been over budget and even got our monthly payment to be under budget!! If you're home shopping I highly suggest you start at First Mortgage! And if you're already shopping with another broker, go see what she can do for you before signing anything!

I reached out to Cissy after reading the awesome review. She answered the phone right away and was…read moresuper helpful. She wasn't able to assist me in obtaining a mortgage due to the specifics of my circumstances but she was thorough and followed up right away after researching my challenges. I would highly recommend her and look forward to working with her in the future.

So delighted we chose Cissy Moore for our financing needs for the purchase of our new home. She…read moreskillfully guided us through the process, and her upbeat personality kept everything on track through what can be a trying time. We were confident that with her experience, she could help us over any bumps that inevitably occur, and still close on time. Also liked Waterstone's email notification/instructional process which describes the path the loan is on. (Underwriting, ready to close, etc.) Highly recommend Cissy!

I have not been in person, but when I have gone in person, I've been treated with warmth and…read morekindness. They really know their work and are more than happy to help with anything I need. They are efficient, knowledgeable, energetic, and clean.

The teller I felt was racist! I have never had any problems…read morecashing a check here! This guy had to go ask the mgr. or discuss whatever he felt iffy about!!!!! Came back and said he would have to order the funds and it would be 10 days plus!!!! His overall energy and vibe was very off Standish!!! I am a Latina American but maybe this guy didn't think so. I would not recommend this bank to do business I will never go in there again!!!

Very low effort .mortgage servicing…read more They try to automate payments recieved; but it makes mistakes -misapplies payments, waaaaay understaffed - often nice people audibly frustrated. I have had s home loan since 1982, never late. I spe d 3-4 hours every month checking upon them. I have a visual disability that makes typing difficult. ... to which I wad told just go slowly as if that's an a swwr. had home loa s since 1982(?)

HORRIBLE customer service. If your local bank sends you a letter that they are selling your…read moremortgage to WestStar ... RUN! Try to find another mortgage company. They charged my account twice, saying I logged in through the app and made two payments with 2 different payment dates within 1 minute. I don't even have their app, so NO, that was system messing up. Then tried telling me I have autopay and people forget and make a payment. WHAT?! I don't even have autopay set up. Only thing they could do, after I got a printout from my bank showing they payment was taken twice and a letter from my bank that they will not just refund the money and mail all that to them then WestStar would MAIL me a PAPERCHECK. He said we don't just take multiple payments I am not going to argue with you. Ummm Sir, this was obviously some kind of system glitch that you are trying to blame on me by first saying I logged into the app and then saying I have autopay ... NEITHER are accurate. How about acknowledging a system glitch! I sure would have thought my local bank (WHICH I LOVE) would have done some more research before selling peoples mortgages to a garbage company like this one.

Melody was excellent. She worked extremely hard to help my family meet a tight deadline to buy our…read morehouse. Throughout the entire process, Melody was professional, punctual, knowledgeable, and friendly. She is a model for service in her industry and I would recommend her to anyone looking for a house in New Mexico. This review might seem over the top, but Melody delivered in every way for me and I am grateful for her hard work and sincere manner. She is the best!

Best Checking account service available in New Mexico…read more Modern on line services that are always working, unlike these half sentient credit unions and they don't rip you off like the chain banks. Very very happy! Never have to go into Schwab and the bank is fully integrated with my brokerage accounts.

Schwab failed to pay withholding on my IRA RMD as instructed, and I had to pay large IRS penalties…read moreand interest for which Schwab refused to reimburse me. Unless you like chatting with computers and being treated poorly, invest with Morgan Stanley, Fidelity or another broker that doesn't treat people like poop.

Dee Rasberry of R1 NM is not honest. She had her seller file an illegal easement on buyers property…read moreAFTER closing. She's price neighboring properties too high and had to drop price by $50k. Dee's hubby, Darin is not a licensed realtor but she implies you get "2 for 1" with him. Darin is very aggressive and gives unlicensed bad legal opinions. Both are not to be trusted and are incompetent at best. Buyer/Seller BEWARE!

This reveiw is not specifically about the entire business of Realty One New Mexico, rather it is…read morefocused on the personal conduct of one of the Realtors employed by this firm. David Salazar. I own a home in the same neighborhood where David lives, and we have been neighbors for several years. At the beginning David was nice and we got along. Over time, though, I came to understand that as a long-time Board Member for the Villa de la Capilla HOA, David was part of a very small and hyper-controlling group of residents who enjoy harrassing and terrorizing residents who are not in the "In Crowd." The HOA has been controlled by this core group of people for about 10-15 years. If you are not in their circle, you are scum. During the pandemic, in Spring 2021, I recorded a Zoom HOA Meeting where the then-President boasted gleefully about how much money the HOA had made the previous few months. The only revenue stream for the HOA comes from fining residents. This group of people, David among them, enjoys punishing people for even the smallest infractions, and they give zero grace for anyone not in their friend group. Quite literally, Board members like David can get away with breaking bylaws - David built an entire back yard wall illegally, without following proper procedures outlined in the bylaws. Another neighbor built a sidewalk. I planted flowers and was sent a threatening letter from lawyers. In the past three years, my HOA account has twice been run up with excessive bogus fines, once totaling over $1,200 and recently over $2,000. This even included legal fees and a lien placed against my property. When I have complained loud enough, almost all fines have been mysteriously removed overnight. Each time the bulk of bogus charges have been removed, however, they have left a pittance amount in petty charges, as if to somehow prove they were actually in the right. As of February 26, over $1,900 in fines were removed from my account overnight, while leaving $120.96. Blue Door and David have ceased responding to my emails - not professional at all. Since February 2023, I have been asking David and our property management company, Blue Door Realty, for a full historical account statement for my property. I have yet to receive that. I believe David is aware that what I will see in that statement will not reflect well on his actions, and may even leave him open to legal action. In summer 2022, David and I had a disagreement in our shared driveway, and he threatened to get a gun to "settle things." This was only months after my husband took his life with a 9 mm handgun in our backyard. I was utterly traumatized at David's words, much less his possible intentions. I have never worked with David as a Realtor. Knowing him as a private citizen, however, do not go near him. He has an ego that is driven by anger, control, and revenge. He is cruel and has zero emapthy for others. For me, David is nothing short of a heartless monster.