I want to write a good review regarding PetSmart in Forest Lake. We brought our Stella in to get…read moreher haircut and Stella has warts on her body and one of them got cut and so they had it started bleeding. They had to stop cutting and had to reschedule for us to come back three days later which we came back Monday morningand they finished her off. I want to say they only charged us 50% of the haircut and I just wanna yell out kudos to the manager who approve that great place to get your animal hair done.

Very friendly location. I was greeted immediately on entering and again as a past other associates…read more Store was very clean and laid out as all their locations.

I have been bringing my Shih Tzu's to this location for a few years now. Great customer service…read more They do a good job on grooming my dogs.

We love how well our dog has done with going to day care and in the training we all have received…read moreThomas and Emily have done wonders for our relationship with our high energy dog! We are better equipped to understand how to deal with situations that arise. The structured day care has been a great fit as he comes home played out and ready to relax!

I recently bought a rabbit that was in unacceptable conditions. The rabbits hair was so long that…read moreit completely covered her eyes. I got the rabbit home and realized that she was matted all the way from under her front arms to her rear and even in between her ears. Her eyes were gooped together and hardly opening. The next day I brought her to the groomer and they could not believe that they would have sold me a bunny in this condition. They said she wouldn't have survived to long if i wasn't to bring her in. The day after bringing her to the groomer I noticed mites crawling around on her. I called the store to tell them what happened and they blamed it on "new employees" or "didn't notice it" . I proceeded to ask how long she was there and they said over a month. It isn't rocket science to see that she was miserable and something was wrong. All they offered me was a new thing of bedding and something that "might" help the mites. Although they do state in their policy that they are not responsible for any health issues after purchasing, It was an obvious sign of neglect and I feel any good person would take some sort of action. Someone with this little care for animals should not be running a pet store, let alone selling them. I was hoping they would take some sort of responsibility but if they don't think they did anything wrong , than I don't see there being changes made anytime soon... which brings me to consideration of reporting them to animal cruelty services. No animal should be left living with untreated conditions and it's upsetting to see animal neglect in a store you once enjoyed stopping into.

Absolutely horrified at the inhumane enclosures the rabbits were in! It's pure animal abuse. The…read morerabbits are in the same size enclosures as the Hamsters!! They have almost zero room to move. And then the poor hamsters didn't even have bedding and they are burrowing creatures! The cages for the birds are to small! It's just horrible! I wish I would have taken pictures. Maybe I'll go back.

We could not be more pleased with how well groomed our dog is now. This is the best grooming he…read morehas had in 10 years! The groomer was friendly, kind to our dog and best of all, did a wonderful job of grooming him! We will definitely be back!

I brought my 80# Pitbull in for a nail trim. They were so nice and gentle with him! He's a big…read morescaredy cat but was wagging his tail and happy when we left. I'll be back and definitely recommend them!!

Marissa did a fabulous job of grooming my little 5 month old Shih Tzu puppy. I can imagine it was…read moredifficult as it was only his second time and his first full hair cut. She is patient and listens well to what I want done with him. Highly recommend going to see her!

Marissa was amazing! My lab looked amazing and she scheduled with me in very short notice!! will…read moredefinitely be back :))

I just realized I hadn't left reviews from either time I've had to use this amazing group for two…read moreof the hardest days of my life. Max had to cross the rainbow bridge on 4/11/2025 and then his buddy, Sadie, on 6/4/2026. I am so incredibly glad to have chosen a home euthanasia. Having them both pass on the comfort of their own bed in their home helped ease the stress for Max and Sadie and for us. Dr. Sara tended to both of my buddies and she was pretty incredible. It helped turn what would have been a pretty overwhelming experience into a peaceful and loving 'goodbye'

Thank you Dr. Tracy for helping make my Millie's last hour on earth with us less scary and…read moreoverwhelming. The in-home process provided the comfort and peace we all needed.

Dropped of my cat for nail trim and shave and 20 minutes later they called me and said he died…read more HOW? they couldn't give me an answer. this is devastating to me and my family we had this beautiful cat full of life and love for the past 10 years, healthy with no issues. This place can't be trusted.

Let's just say my Presley has been told not to come back by other groomers, ( He is a handful to…read moresay the least) Than we found Marty, wow he is amazing,don't get me wrong Presley gave him a challenge to say the least. Thus is our second visit, and Marty always welcomes us back. Thank You so much Creative Paws Pet Grooming

We were in need of a dog sitter for my sons wedding, I found Ashley Hughes on Yelp and she was…read morefantastic. We have 3 little dogs, 1 male and 2 females which do not get a long and have to be kept separate, we explain to Ashley the situation when she came for a visit to get familiar with the dogs and she totally got it and didn't get scared away. She is a wonderful young lady and when she was here with my fur babies she sent pictures and a couple of videos of the dogs while we were gone, which made me fill better because we had never had a dog sitter before. I would highly recommend her for your dog sitting needs and we will be calling on here again. Thank you so much Ashley!!

Ashley is a amazing person who truly loves all animals big and small. She understands there needs…read moreand understands them completely. I had to have Ashley watch my dog Brody for some time and I never had a worry in the world when I was gone. She took very good care of my fur baby.

Paid around 100 bucks for their guy to do spring clean up only to have to pick up all the poop he…read moreleft before spring mowing. Apparently brown poop only no white poop is picked up during "spring cleaning" go elsewhere

We started using Brunell pet services last year and will keep going back with our Dogs. They are…read morereally good with my elderly boxers and knowing they are in good hands is so comforting while out of town. This is a vacation for my fur babies. If we ever get a puppy, this will be a daily dacare place for us vs. just a vacation place for our pets.

Great place! Learned about them through facepage and eventually made my way in. Met the nice lady…read more(Paige) that referred me there and she taught me about my new best friend and clipped his nails for a very affordable rate. Recommended and will be returning!!

These people that work here are really special.! I dont know how they mansge being so far booked up…read moreit's crazy. But I know that my puppy is in good hands. Now I was blessed with a new puppy. She a poodledoo. Shes amazing. And call her my circus dog because she loves to jump really high. The girls are hoing to have fun cutting her hair. As I'm disabled in a wheelchair they'll bring my puppys to me on my bus. thank you so much Grooming Syation fir making my life easier. And they're so great on their pricing.