Most recently, I called the office to reschedule my appointment on 08-04-2023 for time 4p-6p…read morebecause I work daily until 4p and the woman in the office put in a note for my preference and that I worked daily until 4p. I was called at 1:44p by the tech, who obviously didn't read or get the note, and asked if he could come sooner. I explained that I worked until 4p and wanted him to come after I got off work. He said okay and that he would do so. He called me again at 3:23p and told me he was 30 minutes away and heading my way. He showed up at 3:40p... 17 minutes later. I was very upset over his lack of consideration and respect for my wishes for him to show up after I got off work at 4p. The previous time I had a tech out they were an hour late and didn't bother to call and let me know they were running late and so I wasted most of my day waiting on him, then had to leave for an appointment. He said they were short staffed and apologized. I asked for him to reschedule and he talked me into just doing the outside and returning another time to do the inside. Again, lack of consideration and respect for the customer. I let it slide and didn't report it to the office, but did tell him to please be considerate next time and let the customer know if he will be later than the quoted time. But with my experience with the tech on 08-04-2023, it is evident the staff just don't care what the customer wants or how their work (or lack there of) affects the customer's day. So I decided to cancel my subscription and will go to a company with better customer service. I spoke with a woman in the office on the phone this past Friday to report the tech and she was not the most pleasant or understanding. I proceeded to ask to have my services canceled, to which she went ahead without even asking why. I then told her I wanted to file a complaint, she seemed annoyed by this, and I told her about the last two techs and the inconvenience they caused. She couldn't care less and appeared to, out of obligation, agree that the tech's actions were wrong and she would send a message to their supervisor and have the supervisor (Tom/Todd??) call me to follow up. I've yet to receive a call back. Again, no one seems to care. I was, however, reminded that I would have to pay $57 for this month since the tech came out and sprayed the outside of my home, even though it wasn't when I wanted him to and I, for the second time, couldn't have the inside of my home sprayed because the tech didn't come when he was supposed to. Great way to keep customers! Very disappointed and seems customer satisfaction and support is NOT a priority to Orkin. Fortunately, there are lots of other companies to choose from and I can go elsewhere. No, I would not recommend Orkin to anyone. The bugs mostly stayed out of the home, that's the only positive, but other companies can offer the same results.

1. They kill ants for a week not two months which are their intervals…read more 2. They purposely don't kill pests so you have to keep paying 3. I got stuff off of Amazon that got rid of a lot of the ants in one day. 4. If there are mice in your attic, skip paying them 20 k. I priced out the same services for 3 k which included adding more insulation than orkin was stating that he'd provide in the 20 k quote 5. Save money and time and go elsewhere!

We had a small termite infestation. The entire experience was fast, easy, and pleasant. The…read morebusiness was very professional and we had the inspection and treatment completed within a couple of days of our first call. They showed up right on time and were prepared for the services we needed. Thank you Elite Termite and Pest Control!

Very professional group that has gotten rid of spiders and Hornets that were invading in and…read morearound our home. I recently had them inspect a house my daughter was interested in buying what we thought was minor termite issue turned into major issue with termites eating through main beam in roof , saving us tons of money in future repairs had they not found this damage . Thank you

I talked to Baily at Scherzinger Pest Control on Thursday evening about our wasp problem. She…read morescheduled me for Saturday morning and took my credit card number. Saturday morning came and went. I called Scherzinger back on Saturday morning. They said they don't do insects on Saturdays and they had no record of my appointment - they couldn't even give me another time or date until Monday. Thanks for nothing. If you can't get basic scheduling down pat, then I wouldn't trust you for anything else.

Called for a bug issue, first I was impressed because they answer their phone!, which is a miracle…read morethese days! The man that I spoke with is so knowledgeable and told me what to do and go from there.

Provided an assessment and treatment for pests. Price was fair and technician was professional.read more

Ken has in a crate Pest exterminator over the past two years. I originally met him at the home show…read moreand I am very glad that I did. He was able to read my home I have mice after about 2 1/2 months. I live around a wooded area and right next to a creek so we get a lot of rodents and pass the visit our home quite often. Not anymore thanks to Ken I would highly recommend Ken with Pest Pest

Well they did it to me again. This time a manager of Terminix made an appointment to be at my house…read morewith a technician today. I waited all day....not a phone call, not a text and they never showed up. Terminix is just a bunch of liars. I have tried to work with them for over 8 months. I still have bed bugs.. what I don't have is my 1400.00. I have called the BBB and they won't do anything so I hope everyone in Yelp sees this an spreads the word. Never use Terminix for ANYTHING..

Honestly the Dayton, Ohio Branch is the worst branch! The management there is a joke and doesn't…read morecare about the safety of its employees or customers! Also a lot of the sales guys (Matt Chanel) there have no morals at all, lying to customers repeatedly then when they get caught in their lies by customers they push it off on the techs! I would never recommend anyone to ever work for this branch ever! The only good thing I can say is the Pest Control Manager Grant Smith is the only person at that branch that cares about workers or customers!

my pest infestation was beyond bearable ... there were huge nests in just about every room and…read moreappliances... after the first treatment from a+ rapid pest control it was so much more habitable... i've had two treatments so far and i barely see any anymore... the only way i believe to get these results are to make sure that everything is cleared out and cleaned so that his treatments can take their full effect and do the job that he sets forth to do... with what i did in my home and what he came in and did together we got it more under control... i recommend a+ rapid pest control to whoever have one of those infestations that make you just want to throw everything away and move... that is exactly what i was on my way to doing i have threw away everything that they can hide in just about and i was on my way to move up out of the home i've been in for a few years but now i can sit comfortably... i want to thank a+ rapid pest control so much i also have children with asthma and i can see that it is improving a lot more since the infestation has gotten under control... so thanks again a+ pest control you definitely aren't your name a+++++ from me for sure

From the owner: A Plus Rapid Pest Control offers a wide range of pest control services.read more

I signed up to utilize the services of Essential Pest Control about two months ago. They provided…read moretwo treatments thus far, although I don't know when they came to provide the second treatment because nobody called or texted me as previously promised. Ricky was my sales guy and while he was very professional, I am unhappy with the service so far. I already have a bumblebee infestation and they did offer to come re-treat for free, but I am a two strike girl! I feel like they purposefully charge a cancellation fee because it's another way for them to get more money before you discontinue their services. It has me wondering if it's all just trickery! It's so difficult to get consistent great service these days. Essential Pest Control Overpromised and Underdelivered!!!

just got a call from their billing department to inform me that the agreement which I thought was…read moremonth-to-month was actually a 12 month agreement so now I find myself locked into an agreement that was never thoroughly explained to me at the time of inception would not recommend this company. These are very deceptive practices.

CJ came out yesterday and bated our termite infestation and Josh came out today and installed bait…read moretraps outside. Both we very professional and knowledgeable about our concerns and issues. They was very helpful on what we needed to eliminate our termites and prevention to to keep them from reinfecting our house. I would recommend them to anyone that needs rodent control

Very kind and honest! Very helpful identifying the ants causing damage. Gave us a free estimate and…read moreanswered all our questions. We would recommend this company .