They set up three appointments never called me back. Seems like they're unprofessional. Not…read morefriendly on the phone.

The person showing you the rental may be nice, but that is where the positives stop. The property…read moremanager is arrogant and cold. When we were in their office to sign a lease, we realized quickly that we don't want to pay rent to this company. A good portion of what we were told by the nice man who showed us the property turned out to be wrong- poor internal communication. Signing the lease felt very tense and we recieved pissy pushback when asking questions about the lease. We then overheard the owner cursing out his employees and that was just the icing on the cake. We backed out. We will never consider a property managed by this company again.

Rent Scene was absolutely pivotal in my apartment search. I was moving to Philadelphia from out of…read morestate and had 2 days to find a new home. Alex worked with me to set up two days of appointments across about 7 apartments. He was patient, super responsive, arranging things behind the scenes like a mastermind. On the first day Dwight showed me three apartments, and gave me great tips on what to consider when looking for a new neighborhood to call home, and was super informative and helpful. On the second day I found the place that I'll be moving into next month! Rent Scene made the entire process incredibly manageable. I can't recommend them more highly. I would use them again in a heartbeat.

Alex was nothing but a pleasure to work with, especially considering that I had absolutely no idea…read morewhat I was doing during my entire apartment search. Though I didn't end up signing a lease through Rent Scene, he was extraordinarily helpful in offering apartment suggestions, answering my (many) questions, and setting up tours ahead of my day in the city. Would highly recommend for anyone apartment hunting in Philly, especially if you're moving from further away and need help coordinating logistics!

I have been renting from this outfit for almost a year and they are very professional. Katie at the…read morefront desk is super-efficient. When I had a problem with the unit, the workers showed up right away to help. I was really impressed by that. I have also been really impressed with their snow removal practices.

Not sure how these people operate and sadly I won't even try them as I got there answering service…read moreand she was the rudest person my God people in this world, you have a job to answer the phone and being rude and unprofessional you just cost them money. All I got from the lady was told to leave a message. I told her I wanted to make sure I'm leaving a message for the correct person, her answer to everything was I dont know and leave a message. Sorry I'll take my business else where i dont like to feel like a bother and be disrespected. I gave her fair warning I was leaving a bad review on her unprofessionalism.

HORRIBLE HORRIBLE HORRIBLE! Property and Maintenance was not kept up on their end. County was…read morecalled in to look at property the lazy property manager and even more lazy landlord wouldn't take care of. After 8 years of residence I was asked to leave because they felt like I was to live like this The entire back door was off hinges walls peeling and raining inside house in kitchen corner..Over n Over I contacted them to fix the problem they refused. And then im mailed a certified letter to exit the property in 60 days.. NO MAINTENANCE..NO LICENSE TO RENT BUT BEGGING FOR RENT BUT HOUSE FALLING APART. GET YOUR BUSINESS IN REAL ORDER YOU GUYS SUCK.

Stuck with a last minute emergency this wonderful person helped not only my friend and I with ID's…read morefor ourred eye (while off duty )and carrying the cutest puppy in the world. Now that's what I call positive multi-tasking. That's it! Id really like to thank the ladies from the office that day. They were everything and more.

Kim was awesome to work with! She is very knowledgeable and will go above and beyond for her…read moreclients. I would strongly recommend working with her as she'll handle all of your real estate needs.

Kim Rock always goes above and beyond expectations for her clients. Kim helped me buy and sell many…read moreproperties - investment and personal. She provides great value to her clients with her great knowledge and professionalism. If any obstacles did arise during the transaction process, she always handled it efficiently and kept us informed. Her dedication to her clients is unmatched; she is recognized as a premier realtor for this reason. She makes you feel as though you are her only client. She gives a 150% to her clients by providing stellar customer service. I can't say enough great things about Kim! I would trust no one else to handle my real estate needs! ~Lauren Conrad

I have to agree with the other reviewers about this management company. Have been in my place for…read more6 years and have found them to be rude and uninterested in performing their duties. I called 3 days ago about a problem I have with my property....still waiting for a return call back. Its not an emergency but one would think after three days somebody could return a phone call. Meh. I've experienced better. Hopefully my community will look into another management company when this contract is up. Update: 2 phone calls and 1 Week later and no phone call back. Update- weeks later....no call back. I guess they will call me when they don't receive my payment.

If I could rate them less than a 1 Star i would. They are the absolute worst management company i…read morehave ever come in contact with. Completely negligible in the handling of any property. Money is not handled properly, complaints, maintenance, owners/renter issues not addressed. Basically thieves. If anyone is looking for a company to manage their property PLEASE do not hire them. You will be 100% sorry. We are currently trying to dig out of their 'management' or lack thereof at a property. I do not have a single nice thing to say about the.

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

I worked with Rachel Shaw to purchase my first home. What could have been an overwhelming process…read moreended up being incredibly smooth. I felt very supported throughout, and am grateful for Rachel's attention to detail and responsiveness throughout the journey. She's an incredible agent!

I don't write too many reviews. I've experienced a lot of 5-star service, but I just never "get…read morearound to it" when it comes to sharing a positive review. Well this time I'm actually following through, because Capri was/is a godsend. She came into our lives at a time when we were pretty hopeless about selling our Philly house. The only reason we tried again is because of Capri-magic. She calmed us, coached us and called us through the whole process. She never lied to us about our prospects, but also gave us enough hope to keep pressing forward. We ended up with an offer better than we could of imagined. Capri was probably happier than we were; that's how invested she was in making it work. Thank you Capri and team. Because of this miracle, my wife and I are in a better place to have a family.

Selling a house can be stressful. Couple that with the pandemic, a holiday season listing, and a…read morebuyer's market. Your realtor better have an arsenal packed with experience, knowledge, contacts, and great communication skills to navigate the choppy waters. The Capri Dessecker Team certainly did. Capri came through with virtual staging, several open houses, great follow up and presented us with multiple offers. Whitney didn't miss a beat either.  Keeping us apprised of all updated information and setting expectations. Expect stellar service from this extraordinary team. They will not disappoint.