... Just got into an argument with the owner of this place... Saint Charles county has never had a…read moremask mandate, yet apparently masks are required to enter the building... She informed me you could take them off after you walked in, so what is the point?... I will not patronize any business who still thinks this scamDemic was about a virus and is requiring a slave signal...

Late for the Initial Equipment Rental and a No Show for the Reschedule that THEY Offered (9/2021)…read moreWhile the equipment was of quality (projector and outdoor movie screen), the company was much later arriving than my reserved time. My guests for a movie/birthday party had arrived and were waiting for the arrival of the equipment (I booked for setup hours earlier). The company offered to do another night for me at no cost, and I booked again for a few weeks later. I thought that was a nice gesture, however I must say that I am extremely disappointed that they were A NO SHOW for the second event. What an embarrassment for my family to have a yard full of invited guests for an evening of relaxation and entertainment and the equipment that I needed was never delivered or setup as promised.  Because of the pandemic we couldn't move the crowd indoors, so our evening was a bust. After several calls and leaving voicemail messages, they sent a text and told me that they would be late. We even waited 3+ hours (served dinner) for some type of cancellation communique, but nothing.  I never received any sort of communication or apology about this.  I sent an email to the company to this affect six days later and never received a response. This was a very poor standard of service, especially when they were the ones that offered the second package complementary to make up for the very late delivery on the original day.  I am now looking for a reputable rental company for more parties and we will not be using this company.

Absolutely recommend! The owners were extremely friendly, helpful and accommodating! Worth every…read morepenny! I looked at other "bigger" companies but wanted to support a smaller family owned business and so happy I did! We will most definitely use them again!

Our second time with this company and very much the same review!…read more They set up at 10AM and came to pick up at 6 PM! we paid $350 for the entire time! They company is so great to work with. They always try their best to accommodate you and your wants!

I booked a roulette and a craps table for my casino themed birthday party. They provided service…read morewith easy booking and kept me updated throughout the process. They also provided dealers who were kind and fun! Will use them again in the future

Follow up and care after the event makes me give another star. Will use again when the opportunity…read morearises.

I have never booked a bounce house before. I was a little worried about paying in advance but the…read moreservice was awesome!

We booked the tropical combo for my sons 5th bday! Oh my gosh! It was amazing!!! Everything was so…read moreeasy! The drop off and pick up was fast and efficient! My son went down the slide over 100 times as well as the rest of our party goers. Having the small pool at the end was a nice break for the hot summer day!

Great communication and a ton of variety for Bounce Houses…read more We were looking at a combo, Bounce House and decided to go with another company just because it was more local to our home I figured this would prevent potential issues if the company was closer to our house I think they would be a great company to use for any celebration in which you want Bounce House all the staff was very, very friendly

Our church wanted a bounce house or two for our Ice Cream Social yesterday. I contacted Miracle…read moreBounce and they told me they had a lot of bounce houses already contacted for that date, but they might be able to add one more event. They did add us and the bounce house was a huge success and even though it started raining just as the event ended the kids had a blast playing in the two bounce houses. They came to pick them up and it was still raining but they were able to fold them up and get them loaded very quickly even though the bounce houses were full of water. I highly recommend this company and loved the service we received from them! I'd give them 10 stars if it was an option! Thanks for providing us with great entertainment for the kids!

Ambiance second to none. My son's wedding day was absolutely amazing! As an event planner, I have…read moreshown the space to many. But celebrating with my son in this space was priceless. Thank you Jean for allowing us to do this thing our way.

If I could give zero stars, I would. DO NOT GO HEREE!!! It's GHETTO. I was pushed on and called a b…read moreword after attempting to help the DJ of our event, pack up his equipment. I was rudely interrupted and felt extremely uncomfortable by all of the staff at this ratchet venue. They charged us from 9:30-2am but then shut our event down at 1am and refused to distribute a refund. Do not have an event here, it's very unprofessional and you will be highly disappointed.

We called to get pricing. It was very reasonable. The only reason we decided against using this…read morecompany is because they did not have the inflatable that my bonus daughter wanted for her birthday. Our fault for doing last-minute planning, but definitely will keep in mind for the future

We were so impressed with the service this company provided at a recent school event. They were…read morepersonal yet professional and went above and beyond our expectations. We will definitely use them again.

Allison was our decorator and day of coordinator for my husband and I's Indian wedding and I kid…read moreyou not, my jaw dropped when I walked into the room for every single one of our four events . The pictures really don't do justice to the beauty and grandeur of the huge spaces, which were completely transformed, which was good because our venue was not particularly attractive. It truly looked even better than what I could even dream of. These services don't come cheap, but Allison was very transparent with pricing of individual items, was willing to work with our budget, and saved us money wherever possible by reusing items between events. She threw in the most beautiful custom dance floor wrap for no extra charge for our reception, which was so appreciated! As a planner, Allison was so thoughtful and warm. With her in charge, we probably had the world's only on time Indian wedding. Allison's schedule was immaculate and I can't imagine how everything could have run as smoothly as it did without her behind the scenes calling vendors, directing traffic, and putting out fires. Her hard work allowed us to enjoy our big day that much more. Our only feedback would be that Allison put so much effort in that she was clearly stretched thin so we often felt like we had to go over the same details multiple times during the planning process and day of, some details (but not essential ones) were not executed the way we envisioned. I think this would happen in any situation where the lead decorator and coordinator of a 300 person event were the same person, so that is something to consider with bigger events. On the flip side, having the same person as planner and decorator made those two essential pieces that much more coordinated. 10 out of 10 would recommend, thank you Allison and team!!!

Allison helped us put on an incredible corporate event! I received countless compliments on the…read moredecor from all of our attendees. The entire team was fast, dedicated, and professional. And, when my musician cancelled on me just 3 hours before the event (who was not booked through Parties & Props), Allison jumped in and made some calls and had a musician there in time for the event. Parties & Props is the best and I cannot thank you enough!