My experience with Dr. Gallaspy and his office was extremely frustrating and unprofessional. I came…read morein with legitimate health concerns and asked for a simple referral to an endocrinologist so I could have a wrist bone age X-ray evaluated. This is a very standard medical request, yet the office repeatedly refused and gave confusing and incorrect explanations. I was told multiple times that "he doesn't do X-rays," even though I clearly explained that I was asking for a referral so a specialist could evaluate me and order imaging if necessary. Instead of listening, the staff kept repeating the same misunderstanding and dismissing my request. It felt like no one in the office was actually hearing what I was saying. My interaction with Latoya in the back office made the situation even worse. The tone was extremely condescending and dismissive, and it felt like my concerns were being brushed off rather than taken seriously. Dr. Gallaspy ultimately did the bare minimum by agreeing to check estrogen levels after I had to push for it, but refused the endocrinology referral I requested and said the wrist X-ray was "not indicated." Meanwhile, birth control was pushed during the visit despite my concerns being about hormonal and growth evaluation. Patients should not have to argue just to be heard or ask repeatedly for reasonable medical requests. After this experience, I will be finding a new primary care physician who is willing to actually listen to patients and help coordinate appropriate care.

Dr. Lauren Self was super! She was personable, she was thorough with explaining what she was…read morethinking in terms of bloodwork, and she was fast with the routine exams. I arrived early to my appointment and filled out the necessary paperwork as a new patient. I was called back in 10 minutes or less. Sharon was fast and friendly with vitals and recording my medical history. There are signs posted in the office's main lobby that if you have been waiting for 20 minutes or longer to let staff know. After my exams with Dr. Self, I was sent to the back waiting area for bloodwork. After waiting 35-40 minutes, I had apologized to Husband via text that he was waiting on me for so long, but all I was waiting for was the lab tech to draw my blood which is a fast process. He mentioned this to the front desk for me, and they were super prompt on getting this addressed so I was seen right away. I would refer anyone to see Dr. Self!

Dr Ringhoffer is the best in the biz!! It took me a long time to find an Obgyn that spoke to you…read morelike you had some intelligence. She's extremely knowledgeable and she gives it to you straight. She takes good care of her patients and it shows!! I live in Daphne and she's Mobile but she's worth the drive

Great office & loved Dr Mary Wells, but was a little surprised by the hour and a half wait for my…read morefirst appointment when I arrived early to fill out paperwork and did all medical history online. All my other previous OBGYN appts are usually under 15-20 min wait, and front desk is sure to let me know of any delays to expect, as deliveries and emergencies happen. Nursing staff & blood work lab were both very kind in the back, but as a healthcare provider myself, I think it's always nice when front desk takes the time to greet you and also keep you posted on time frame if you've been waiting 1-1.5hr past your appointment time. Will definitely return here, but just something I've heard from a few others & experienced myself. Thank you!!

Dr. Brown and his whole staff are the greatest! He has the best bedside manner and takes time to…read morelisten to you and explains everything in a way you can understand! I wouldn't go anywhere else and feel so blessed to have him as my doctor!

I visited this office for my annual visit and expressed some test results from last year that I was…read moretold should be checked into. I left the office and never heard from them again. I called and asked what was the results of my annual test and was told that they don't let you know if things are good. You only hear from them with negative results. That would be fine except when I asked about the area of concern that I voiced from last year, the doctor said, "Oh, I totally forgot to do test that." So, after months of not hearing anything, they hadn't even run the tests. I went back in for the test and have since received a bill from the labs for the additional test that was missed when it would normally be covered with my annual visit. Too much incompetency and lack of attention to life threatening issues for my liking. I will not be back next year.

Dr. West has been my doctor for 30 years and he recently joined this group. They did not have me in…read morethe system when I scheduled the appointment. I got an email three days before my appointment telling me that the appointment has been canceled. When I called, they said disregard the email and still come in. Supposedly none of my records was there and I had to update everything. I waited an hour to be called back. I requested mammogram to be sent to a place that I've used for the last 10 years. They sent it someplace else so I'm trying to get that rescheduled but was not able to reach anyone yesterday and had to leave a voicemail. Even though they said that they did not have any information in the system. I just received an email to an old email address to get my results. When I called to get that updated, I wasn't able to reach anyone and had to leave another voicemail.

39 weeks pregnant and they have been pretty awesome. dr west and mid wife Kim are really great…read more only problem I've had is for 9 months I've never gotten through to anybody when I've called over the phone with questions. no front desk or nurses stations has ever picked up the phone.

Dr. Helva is AMAZING!!! Very compassionate Doctor that listens, cares,and goes above and beyond to…read moretake care of all your needs. I'm very thankful to be able to have him as My Doc. Anyone that is looking for a Gynecologist or needs help with Infertility should make an appointment with him. I highly recommend Dr. Helva. Great Doc-inside and out!!!!

From the owner: Welcome to Helva Gynecology & Infertility…read more Our practice offers primary and specialty care for each stage of a woman's life, from adolescense to menopause. We specialize in gynecologic medicine, infertility treatment, and surgical and non-surgical treatment of bladder prolapse and incontinence. Recognizing our patients' individual needs, our caring approach to treatment is patient-centered and unique to each person we serve. At DrHelva - Gynecology & Infertility, we are dedicated to providing comprehensive health care for women in an environment that is warm, friendly, courteous an compassionate. We continually strive to deliver the highest quality of care in the most professional manner to all of our patients. Dr. Helva is one of the premier Gynecology and Reproductive Endocrinology Specialists in the Southeast. With nearly 40 years of vast experience in his field. He is a trusted professional and is considered to be extremely knowledgeable in the areas of Reproduction and Gynecologic medicine. The best health care is motivated by concern for other people. As long time residents of the community we serve, we are dedicated to making sure that our patients are happy and healthy at every stage of their lives. We look forward to serving you and your family in that spirit

Any provider who dares to deny us these basic rights is not only failing ethically but also…read morejeopardizing lives. It's an egregious violation of our human rights! To add insult to injury, this office has the audacity to coerce parents into signing waivers relinquishing their rights to birth plans and doulas.

Not allowing birth plans? So you don't allow patient choice or written consent or denial to certain…read moretreatments/ medical procedures? Yikes... I would steer clear.