Buyer Beware - this experience was beyond awful! The associates and managers are dishonest and make…read moreup excuses and some times flat out lies to cover how poorly ran this business is. They'll do and say anything to get the sale including lie about delivery dates, quality of products and even pricing they negotiated. Purchasing from anywhere else is a better option! They ended up providing $50 off resolution for a 2k couch.. ultimately I wish I would have purchased from ANYONE else.

Over priced, poor customer service. They had a 3,000 dollar sale in the bag and they couldn't…read moremanage to get anything to me for 3 weeks. Went to American Mattress and got a better deal and same day delivery!

Hello, I am Alithea the new owner, as of Feb. 2018, of William Thomas Furniture & Sleep Center; now…read morecalled William Thomas Mattress Gallery. We are located in the Fry's Shopping Center between Fry's & JCP. 1100 State Rte 260, Suite D2 in Cottonwood, AZ. You are welcome to stop in to see us! Our website is www.williamthomasmattressgallery.com and our phone number is 928-634-6782. I am happy to help and answer any questions, Thank You!

Super cool store. The owner is very friendly and has style by…read moreEvidence of the quality of clothing and furniture!

The new owner sprays her clothes with some fragrance that she loves but doesn't come off the…read moreclothing after several washes. I think it's a liability risk. Fragrance is VERY personal. I don't recommend buying their clothes. My neighbor even complained about it to me.

I purchased a bed that ended up being too firm, so they replaced it for me with a different bed…read morethat is so painful I can't sleep a full night without interruption. I called them twice and asked for help, and instead, was treated so badly I was shocked. First, the owner told me he was sending someone to check it out, but he never did. The second time I called, the salesman called me "sweetheart" very rudely and hung up on me saying that he had to help a customer (as if I wasn't a customer). They treated me as if I was a burden, and not worth their respect or their time... So I filed a complaint with the Attorney General, and it's been a back and forth process for the past 5 months now. As of today, the issue is still not resolved, and my back is a wreck. The dip in the middle is so bad I have to squeeze to the sides of the bed and most of the time, and that doesn't help at all. My advice to any single mothers out there, BUYER BEWARE... They are very rude to women, judging from how they have been treating me. If I were a man, I'm sure the salesman wouldn't have called me sweetheart and hung up on me, and this issue would have probably been resolved immediately. With this store, if you are unhappy with the bed you bought, you'll be blamed for it, and you will not get your money back or any help at all. They are extremely reluctant to make things right, they do not take any responsibility at all, and will not replace your bed or give you a refund. Basically, it's a done deal. And since your bed is supposed to last 8 to 10 years, you better make sure you buy from a company that stands by their products and will allow you a refund or a replacement. This company doesn't even have their terms and refund policy in writing anywhere - not on their website, not on the receipt you get, and they don't give you any other paperwork besides the receipt - I didn't even get a copy of the Warranty! That's considered fraud, according to the Attorney General's office... Hopefully this issue will be resolved soon so I don't have to hire a lawyer,

FEMALE DISCRIMINATION, DECEPTIVE BUSINESS PRACTICES, FRAUD…read more I purchased a bed in August of 2016, that ended up being too firm, so they replaced it for me with a different bed that is so painful I can't sleep a full night without interruption. I called them twice and asked for help, and instead, was treated so badly I was shocked. First, the owner told me he was sending someone to "inspect" the bed, but he never did. The second time I called, the salesman called me "SWEETHEART" very rudely and hung up on me saying that he had to help a customer (as if I wasn't a customer). They treated me as if I was a burden, and not worth their respect or their time... The last time we spoke, I told him I was filing a complaint, and he told me, "it doesn't matter" and that he would just ride it out and keep responding until I get tired. The bed dips in the middle since the very first night so it is possibly a manufacturing defect, or the floor model - it feels like a very OLD bed, like my previous bed felt after 10 years. I filed a complaint with the Attorney General (at their advice) in Oct. 2016, and it's been a back and forth process which is currently at a stand-still as they cannot force the business to respond. As of today, the issue is still not resolved, and my back is a wreck. The dip in the middle is so bad I have to squeeze to the sides of the bed and most of the time, and that doesn't help at all. My advice to any single mothers out there, BUYER BEWARE... They are very rude to women, judging from how they have been treating me. If I were a man, I'm sure the salesman wouldn't have called me sweetheart and hung up on me, and this issue would have probably been resolved immediately. With this store, if you are unhappy with the bed you bought, you'll be blamed for it, and you will not get your money back or any help at all. They are extremely reluctant to make things right, they do not take any responsibility at all, and will not replace your bed or give you a refund. Basically, it's a done deal. And since your bed is supposed to last 8 to 10 years, you better make sure you buy from a company that stands by their products and will allow you a refund or a replacement. This company doesn't even have their terms and refund policy in writing anywhere - not on their website, not on the receipt you get, and they don't give you any other paperwork besides the receipt - I didn't even get a copy of the Warranty! That's considered fraud, according to the Attorney General's office.

Talk about cuteness--this antique store absolutely has it. From the moment you walk in, it feels…read morelike you've stepped back in time in the best way possible. Every corner is filled with charm, and there's so much to explore, from vintage clothing and jewelry to unique housewares that make you want to stop and look at everything twice. The staff was incredibly friendly and welcoming, which made the experience even more enjoyable. You can tell this is a place where people genuinely love what they do. There were also quite a few one-of-a-kind pieces that really stood out, making it a fun little treasure hunt. As you make your way into the back rooms, it does get a bit more musty and stuffy--but honestly, that almost adds to the old-school antique vibe. Overall, this is such a cute spot to spend some time browsing, discovering hidden gems, and soaking in a little nostalgia.

This place is the gorgeous gift place in Cottonwood. It is an antique/ gift shop. It has the most…read moregorgeous gifts and antiques you could want. When in Cottonwood this is a must stop for gifts!

Please don't go to this place.. .. they falsely advertise and have the same couch you buy online…read morefrom amazon with free shipping.. the main associate worker named Joe (I believe) is just odd to say the least.. gets very mad fast. Kept making my daughter feel uncomfortable. I don't trust this man! He is fake tan orange you can't miss him.. but he is forceful and mean! If they had a different representative I might have been interested. They probably won't be in business for long with this guy in charge.

The guy is a liar says they pick up old mattresses and his guys refuse to he doesn't return calls…read morejust ignores took me over three weeks to get my bed had to go there and hound him for it completely unprofessional

So much fun browsing. So many little trinkets and a lot of big, awesome furniture pieces!!! Workers…read morewere so friendly and helpful, and open to offers. Highly recommend visiting!

Lots of options nice people very cool bough stuff for my new place good prices lots of vintageread more