Lovely sewing classes and instructors, wide variety of quality fabrics and supplies too

The the service around servicing sewing machines, I took my sewing machine there three times paid $150 each time and my machine doesn't work. This has happened over the last three years. Most recently I found a new place, I had to drive to Flagstaff, and they are excellent. I am so happy to have found a new place. Quilters Quarters did not give any consideration to me of the amount of money that I had paid, and the amount of times I had brought the machine in. Every time I called, the answer was the same. The charge is $150. I would definitely find another place if you're just starting to look. read more

Great Service! Took my 70s Kenmore in to be serviced and tucked it up in its case in the closet for 3 years! When I took it out it wouldn't work for me and I couldn't get it right. I called and talked to the owner Melanie, she made me an appointment and sat down with me, adjusted the tension and put new thread, and behold!!! It work like a dream! Thank You Melanie!!! read more

Quilters Quarters is amazing! As a sewing newbie, I felt so welcomed. The owner, Allen, is incredibly knowledgeable, kind, and patient--he went above and beyond to guide me with instruction and insight on my new machine, making the start of this journey feel exciting instead of intimidating. I also discovered a wonderful crew and an inspiring inventory inside that sparks creativity. Quilters Quarters is truly a gem! read more

I was in need of some snap buttons and luckily found some and while looking around at what they had to offer, I was told by the cashier the my service dogs were not allowed in the store because a person was highly allergic to dogs. I was going to purchase items here but I put my items down and told the cashier i will never buy from this store. I am a war vet and a retired police officer and my dog was in a backpack with only his head out, also on the outside of the backpack a service dog patch was sewed on to advice everyone he is a service dog. read more

This might be a good place to learn quilting but my experience with customer service left me very frustrated and surprised. I brought my sewing machine, which had been sitting in my closet for a year(relevant later) because I only sew when I have to. Without opening it, I put it in the car as I remembered something had jammed the bobbin mechanism; Most likely thread. Lacking time, I decided to pay a repair fee. The lady seemed helpful, taking the machine from the main counter to the doorway of the repairman. After explaining what I wanted, they said they charged $89.00 for a cleaning and I said I didn't want a full cleaning, just focus on the bobbin issue. Probably saw the dust on the case. When I opened the case, the lady, in a firm and loud voice, said in essence, Oh my God!, there's mouse droppings and piss all over the machine! We can't service this machine in a stern and disgusted voice. Frankly, I was surprised and dismayed too. I said they could wipe it with alcohol and a rag which, of course, didn't go over well. The reaction to this mouse situation was understandable but, I felt, over the top. Remaining calm, I said I would clean it up in the car with some alcohol and bring it back in. Then, in an even more aggressive tone, she firmly said they, i.e. the serviceman wasn't going to service the machine as if I had done something wrong when in fact, life merely threw an unexpected thing into the works i.e. sometimes sh--t happens through no fault of anyone. Then the repairman came over with a zip lock of what he had found in another machine i.e. pecan nuts, hay and hair from a rodent that had nested in someone else's machine by surprise also. Actually, that was pretty interesting as I didn't know a rodent could get that much stuff inside a sewing machine! LOL! The lady wasn't just firm. She was rude and over the top. I said she was making me feel as if had brought in my mouse affected machine on purpose and it really wasn't intentional. This sounds so ludicrous now as I type. With no acknowledgement of that, she maintained her rude demeanor. I took my machine and told her I would not be coming back and she said that was fine with her as she followed me part way out the store. Good Grief! I know there's a good store in Flagstaff and someone also mentioned some good ones in Phoenix. After reading that this store tends to be expensive, maybe this was fate. read more

Driving back from Sedona to Phoenix with my dad and his girlfriend and we saw this place coming from a mile away. It's on top of a hill, and in a big open space. My dad's gf is a quilter, so we stopped. They have a huge selection of fabrics and patterns, and there was even space to do some sewing there in the store. There was a back room with several sewing machines and a class going on. Everyone was friendly, and the place was spic and span clean. read more

Quilters Quarters - Fabric Stores Near Me - Cottonwood, Arizona

What a great store! The owners, Melanie and Allen, are so incredibly nice and very, very helpful. In fact, all of the staff are so knowledgeable and readily help with advise or when looking for an item. I took the HandiQuilter class and it was so great, I learned so much. I also purchased the Moxie with 8 foot table and their customer service on the set up, questions, etc. was wonderful. I also really love their fabric selection. If I need something they don't have in stock, they readily order it for pick up in the store or direct ship to my home. This is my new favorite store to shop! read more

I ordered an embroidery hoop for the $4000.00 Bernina machine that I had purchased from them. I wanted to make sure that I got the correct hoop. Well, they did not order the correct one. Unfortunately I didn't check when I got it and didn't need to use it until recently. It has been two years, so I called to see if they could exchange it for the correct $60.00 hoop. I can was told that the manager wasn't in, but she would ask. She took my information. I told her that I would be in the area in a couple of days and bring the hoop back. Well, upon arriving I was told that they wouldn't give me credit since it had been two years and different owners. They would order me the correct hoop at full cost. Thank you, but no thank you. I never spoke to the manager (in a meeting), and apparently the manager doesn't know how to call customers so they don't have to drive 40 miles round trip for nothing. They've lost my business, and it's a poor way to do business in a small town. read more

Oh my gosh, this place is a gem! I've been wanting to check it out for a while and I finally got my chance. So many beautiful fabrics and lots of patterns and the ladies working there are so nice and had a lot of ideas and suggestions and answered all my questions. I picked out a quilt pattern to try something new and I'm really looking forward to starting it. I know where I can go if I have questions which has kept me from trying to learning something new. read more

I was floored when I took in an old sewing machine,to find that they charge a starting fee of $90.00 and cannot tell me what ballpark figure I would be in for a repair.The guy was smug in his answers and I found myself very uneasy after he said one of his fixed up machines would fit in my sewing table.What he didn't know is that I'm a seasoned seamstress with 3 old sewing machines that I have serviced for $40.00 each, in Phoenix.The prices of the fabric are unbelievably high.Almost $13.00 a yard! Yikes! They don't have a very good selection either.I will save my money and go to Phoenix to have my machine serviced their and perhaps,spend the day shopping at the myriad of fabric stores that are cheaper and a much better selection.It will be well worth the trip! read more