On 8th Jan, one of Prentice Roofing's vans passed me as I was out cycling. The driver opened the window and shouted verbal abuse at me as he passed, for no reason whatsoever. I contacted John Murray from Prentice Roofing to complain. John said he would investigate, but I heard nothing back. When I asked why I hadn't heard anything, he simply emailed back with "It was dealt with." That's all he said. I then phoned to ask what this meant, and John explained that the driver had simply denied anything had happened. This despite the fact that I sent John footage in which their van can be seen and the driver can be heard shouting at me. John indicated they wouldn't be taking it any further. At no stage did John or anyone from Prentice Roofing apologise for their employees actions towards me as a member of the public. Neither, apparently, did they take any action against this employee. I will now be passing this complaint to the police to be dealt with more formally. Please note my review here is not about the quality of their roofing products or services as I have no experience of this. My review is based solely on my experience as a member of the public making a complaint to them about their treatment of me. Very disappointing to say the least. read more