Disappointed in Simon Med Imaging billing department!…read moreReceived a text that I owe $50. I found it odd to be a text so I called Simon Med Imaging owe them $50. I'm a veteran and my bills are paid through the VA. For this type of service I was covered 100% by the VA. Simon Med Imaging disputing this! Unbelievable! Waiting for results. Other than that, the front desk and imaging staff were wonderful

I waited two weeks for the first available appointment to help diagnose ongoing pain, only to have…read moreSimonMed cancel it without any notification--no phone call, text, email, or portal message. I only discovered the cancellation because I logged into the patient portal the night before to review my prep instructions and noticed my appointments had disappeared. When I called the next morning, they confirmed the cancellation but initially couldn't explain why. After pressing for an answer, I was told it was due to an equipment issue. The most frustrating part wasn't the equipment problem--it was the complete lack of communication and the failure to proactively reschedule me. These tests were supposed to help determine whether I could avoid a more invasive and costly procedure scheduled for the following week. Unfortunately, they had no local availability before then, and the earliest appointment was in Glendale just two business days beforehand. To add insult to injury, I finally received a text telling me to reschedule five minutes before my original appointment time. I contacted Yavapai Regional instead, and they got me in on the same day as the Glendale appointment. Everyone there was friendly, compassionate, and helpful. Lesson learned: I'll be choosing Yavapai Regional over SimonMed for any future imaging.

This 'business' is absolute garbage. You cannot schedule an X-ray, they want you to pack in like…read moresardines in the tiny lobby and wait for 2-3 hours. They do not start doing X-rays until 9am but you'd better be there at 7am to hold your spot because they don't tell you that when you get there first thing in the morning and when you come back at 9am, they can't see you until 11:30...They're clearly understaffed with technicians. DO NOT WASTE YOUR PRECIOUS TIME. Take your orders elsewhere. If I could leave negative stars, I would.

Heads up for folks to steer clear of this imaging company!…read more It's become more and more like a third world country experience to have scans done at Simon med! I went there at my practitioner's recommendation because she prefers the fact that they have radiologists who send over reports to her, and I understand that being very important. However, it's just not worth the hassle. I have had negative experiences with Simonmed more than once, but this time was the last time. A few days ago I went in for an appointment for an MRI of my chest and abdomen. No big deal, I've had tons of MRIS. But there was no way I could have anticipated what was in store for me. The radiology technician was pleasant. She kept suggesting that I cancel the test though, because she said the machine was so old that they were having difficulty getting good scans for the ordering practitioners. I have been deluged with many medical tests over the last 6 weeks and I was just weary, so i responded with: "I'm sure these tests will be adequate or you wouldn't be in business, right?" Well, that was probably wrong. The technician told me the MRI would be around 25 minutes. I went into the tube, but then some rather odd things began taking place. First, I was wrapped with a thick blanket around my chest area and then strapped in twice with belt like pieces of fabric or leather. Next came some kind of metal apparatus that was snapped over my chest with part of it extending up over my lower face. In addition, she began packing between my arms and the MRI tube with plastic foam pads, saying that the machine tends to get very warm and that would keep me cooler. Wow. I should have seen the red flags by this point, but I was pretty chill about it all, having had many scans that included mri's. But the "clincher" was when she was ready to begin and I was all packed in to the machine and she mentioned that there was no longer a working bulb to squeeze, if I wanted to stop the scan. But she reassured me that wasn't usually a problem for anyone because this was a short scan series. I thought well, I'll just kick my legs to let her know if I need out, but I'm thinking "what's the big deal; this is only 25 minutes." Wrong again. I noticed as the scan continued well beyond the 25 minutes, that I was getting excessively warm in the machine. I was beginning to really worry about what was happening. Finally at about 45 minutes I'd had all I could take and I started kicking my legs. Fortunately she saw me doing that and she said she'd like to get a few more because the scans were so poor quality, and I said no. Apparently the machine was quite antiquated and they were unable to keep the heat levels down inside the unit. I was the victim of all this, not to mention the inability to let her know via a regular squeeze bulb, that I was done with the heat & the discomfort. I spoke with another radiology technician this week over at Dignity Health at the hospital when I was going for some CT scans. The technician mentioned that the older MRIs run hot, don't have fans, are smaller in size, and of course don't provide very good images. Why does simonmed still have antiquated equipment? Is the antiquated equipment dangerous? And also, I believe that a patient should never be asked to go inside a machine that runs this hot and where the patient has no clear-cut way of letting the radiology technician know that they want to end the scan session. All of this was very unprofessional and a very very unpleasant experience for me, the patient! I shudder to think about some older people who go through these scans at Simon med, and don't speak up for themselves or get stuck in the machine like I did before it was too late to get out. I was packed in there like a sausage. I want to say that I am not claustrophobic and again, I've done many scans like this. But never have I experienced such a deplorable situation in a medical facility while having images scanned!

After exhausting the gamut of conventional treatments over 18 months (PT, chiropractic treatments,…read morecortisone shots, pain killers, etc.) to manage the neck pain associated with whiplash, I opted to try acupuncture. In just 1 treatment, Dr. Godman eliminated ALL of the pain! I'm now a believer in acupuncture, especially when performed by Dr. Godman! She's AMAZING!

From the owner: We specialize in hormones, adrenals, thyroid, digestion, heart health, men's health, well woman…read morecare, Lyme's disease, IV therapies, natural medicine and more.

My husband has received excellent care at the YRMC-East, in Prescott Valley! We have made multiple…read moretrips to the ER and he was admitted twice. The workers quickly signed us in, and the triage nurses promptly documented the details of my husband's health issues on each visit. As we waited in the ER, he was taken for tests and had blood drawn by workers who were part of an organized team. The nurses and doctors were attentive and knowledgeable. Even the workers who cleaned the rooms were cheerful and efficient. During one trip, William Clark took the time to share more information about my husband's health issues than my husband's past cardiologists ever did. On another visit, Dr. Valdez, Lupe (the Health Coordinator), and the two virtual nurses went ABOVE and BEYOND in an attempt to connect my husband with better health care once we left YRMC -East. Their enthusiasm and need to provide the best care for my husband was heartwarming which relieved so much of our stress and gave us hope! We want to Thank the whole YRMC team for the dedication, service and kindness that they provide to their patients! Tom and Carol

As usual, this "hospital" doesn't deserve most of its staff. The only meaningful (or cheap) testing…read moreI needed was ignored because it's an unusual source of emergencies (I probably explained it too well). I'd rather get emergency care out of the back of some rando's van. Good luck! And I'm in Arizona, not California, but this thing doesn't listen to the zip code I entered.

I never post reviews. But thought it necessary on this one. Dr Assar was ok, but only saw him once…read more The rest of the appointments was with the PA. Jeffery was very nice and listened but the continuing screw ups with my health was unconscionable. Procedures were approved within days and nothing was done for weeks. Some procedures couldn't be performed but scheduled due to my AFIB. There was never anybody willing to take the blunt of the mess ups. Some of the office staff was very rude especially when they new they had not done there job. NO COMMUNICATION. I've since changed offices. I just hope I'm not the only one that has experienced such bad care.

Friendly staff from checking in to the physician to leaving the office. The physician I seen was…read moreeager to hear you and doesn't rush you threw like your cattle or a number and help with follow ups. While they don't do any blood work/labs here they do EKG's and ultrasounds/echo's here but I think that's about it. Otherwise you be referred to a laboratory you choose. Glad I found a good Cardiologist and friendly, welcoming Nurse

Dr. Milisen is an incredibly knowledgeable and compassionate physician. He is deeply empathetic,…read moretruly listens, and has a rare ability to understand patients with complex and challenging health issues. He takes the time to look beyond surface symptoms and get to the root of what's really going on. I felt heard, respected, and confident in his care. A fantastic doctor whom I would highly recommend. All of his staff is amazing as well!

Highly trained and educated and great staff If you have…read moreissues with mold, metals, and toxicity, Dr. Milisen should be your first contact!

My visit with Dr. Dicker went very well. The PA and the women at the front desk were very kind and…read morefriendly. Dr. Dicker explained my options and told me what he would recommend. I did not feel rushed or pushed into making decisions I was uncomfortable with.

Stay away. They quoted me $500.00 for a procedure out of pocket (since it it not covered by…read moreMedicare which I was aware of), then billed Medicare $1200 and when Medicare did not pay as expected they are billing me $1200.00. If you do use them get an iron clad signed quote of the fee they will charge you. And don't use Dr. Dicker.

This business is very poorly run. Do not, I repeat do not go to this business. They do not return…read morephone calls. They do not communicate with their patients. This is the worst experience I have ever experienced. This is like going to a fast food restaurant and working with minimum wage underpaid workers. They do not care about your pain and suffering. They are only looking out for the almighty dollar.

Dr Gordon may or may not be a good Cardiologist, but his office certainly is worthless. I went to…read moresee Dr Gordon after a minor stroke at my primary care physician's request for a heart monitor. At first, he seemed confused as to why I was there but finally figured I needed a monitor which, they arranged, and he also prescribed a TEE procedure that he did not do in his office. His office supposedly contacted the hospital to arrange. The hospital said it was unusual that a cardiologist wouldn't do this procedure himself and said they would have to contact other cardiologists to try to arrange. Never heard back after repeated contacts to both Gordon's office and the hospital. As for the heart monitor, I returned it per their instructions. However, I never received the results. I contacted Gordon's office numerous times for the results and my Primary Care Doctor tried at least 2 different times with no results. However, Gordon's office was very punctual in billing me and demanding payment for the amount the insurance companies did not cover, even though they did not give me the test results. My advice, look elsewhere for a Cardiologist.