Called and told me my policy was canceled after switching agents. Was going to collect an…read moreadditional 700 dollar premium in spite of my insisting I had just received a current decs page. (also never confirmed my deductibles and just made the lowest so my premium was higher) THEN they called corporate and informed me my policy wasn't canceled. Wasted all of my time on the phone not to mention upset when they should have called BEFORE giving me such misinformation. Sloppy work. I can't imagine this is an unusual incident. Never apologized for their error. These 5 star reviews must be incentivized

Courtney and her staff are so far superior than I have ever experienced before, in regards to how…read morethey treat their clients; always respectful to our concerns or just needing direction as to what best fits our needs~ If I could give 10 stars I would‼

so I guess I should start with I am that person that is always looking for ways to save money,…read morebecause of this I call frequently to ask about pricing on both auto insurance and life insurance. everytime I talk to priscilla she is always more than happy to help with quotes and doesn't pressure me into any decisions. she doesn't make me feel like she's annoyed and has even reached out to notify me of price changing or different policy options. when I do decide to make the switch I will definitely go through priscilla! what a friendly and knowledgeable person.

State Farm Atascadero-continues to be Amazing! Sara & Mikayla both came through to help our…read morethoroughly confused mortgage company! As I'm sure others have experienced with their own-but I feel like our State Farm really goes the extra mile for us every time we need them. I hear insurance nightmares & am so lucky I've never had to experience any myself! I'd recommend our hometown State Farm any day! I've been with them since I could drive-over 30 years yikes-I feel old saying that! Thank you again Sara & Mikayla!!

Courtney Morrow is an amazing agent. She is extremely knowledgeable and efficient. If you have a…read morequestions(s) she gets back to you in a timely manner. Courtney gives 100% to her customers and always strives to find the best policies that will help you the most. I have been with State Farm for over 40 years, and Courtney Morrow has been my favorite agent. I highly recommend her! Heidi Anticevich

The best service ever! I was worried about losing my homeowners insurance, even though I don't…read morelive in a fire zone. My neighbors are losing their insurance for all kinds id ridiculous reasons; probably because we're all in CA. Amy spent an extensive amount of time on the phone with me, putting my fears aside. My old State Farm agent never even answered their phone! So glad I found you!

Susan Rodriguez has been fantastic to work with from day one. Her office is welcoming, organized,…read moreand always on top of any changes or questions I have about my policies. Jullien has gone above and beyond to explain coverage options in a way that actually makes sense, and never makes me feel rushed or pressured. Zen is always incredibly friendly and efficient, whether it's updating a policy, answering billing questions, or helping with paperwork.I really appreciate how responsive this office is and how they make insurance feel straightforward and manageable. I highly recommend Susan Rodriguez State Farm and her team if you're looking for reliable, genuinely helpful service

David Hight is the best. Knowledgeable and down to earth helping you get what you need with your…read morebest interest at heart. He explains every product with so much detail, great service!

Yes , customer service is outstanding. I recently transferred my account to this agent. He is a…read morevery nice man. I appreciate his honesty.

I used to be impressed with this office but lately especially with one of the males in the right…read morecorner office. I feel unsatisfied every time I go in or call. He tells me he will call me back & follow up. Never does. I was stuck in a parking lot with a bad battery because their underwriters still haven't placed my current car on the insurance so it didn't show on the coverage. Now my son's bill went up because my multi car discount is gone. I was told there was no answer to when this issue I have been dealing with for over 2 months when it will be resolved. The only agent in that office I have confidence in is Vicky. After 24 years with State Farm, I am looking at options at this point.

The best customer service, Victoria has been super helpful by far the best agent I've ever had!read more

From the start with my agent Victoria Pollock unlike other agencies everything we discussed was…read moremet with accuracy and she came through on every occasion if there was any doubt to correct the issue with class and understanding. Great to work with!and we were with another company for 30 years and Mike Smiths group really helped make things happen with our house and 2cars. Easy connection to a live person and not AI. Thank you again Victoria

Randy was most helpful in my insurance needs all done within 24hrs. I can't express enough my…read moreappreciation to his detail and dedication to my requests.

Mike's State Farm Office has earned our loyalty. We've worked numerous times through the years with…read moreJennifer, Randy and Mike in our local office and State Farm's corporate staff over the phone and by mail and feel grateful for their consistently professional services and supportive attitude. I highly recommend these folks. Years ago we had our home and cars insured elsewhere and that insurance was fine, no specific problems. But I heard somewhere that State Farm discounts their annual premium every year that you stay with them and don't have an accident. That sounded nice to be rewarded for loyalty so I switched our cars to State Farm. Later we switched our home to take advantage of the discount from having both home and cars. SO glad we did! After a plumbing leak while we were out of town, we needed to make a claim on our house. Yikes! I heard horror stories from friends about how insurance companies make it so stressful. State Farm was super efficient and I'd even say generous as far as helping us mitigate and repair the damage. We were so grateful for both the local and national support. Friends later warned us that insurance companies often cancel a policy after a claim or at least raise the premium cost. State Farm did neither. We still have our original policy at the same rate. Years later, a family member had a fender bender and we made a claim on the car insurance. Again, it was a fast and smooth process handled with dignity at both the local and national level. Finally, I want to add that a friend of mine recently asked on Facebook who would recommend their insurance agency. Most people complained about their insurance companies but one other person and I both praised State Farm. AND a mutual friend who works at an auto body shop (so she deals with multiple insurance companies every day) chimed in to say that State Farm was one of the few insurance companies she considers reputable and high quality. That felt like such great validation on a larger scale of our personal experience.

I have been with State Farm since I was 18 and it's always consistent ,stable ,reliable insurance…read more In particular since I moved to San Luis Obispo, and have had Marc Amesse for about 8-10 years , every employee there has been so helpful to spend time w me and explain / help me adjust every detail of my car or home policy and always is available and personable . Appreciate the special attention I just got from Mimi . Thank you ! Helen

I have insurance with Marc Amesse from State Farm for over a decade…read more Marc has been nothing but helpful, honest and genuine person, not just as an agent. He's a family man rooted in our community, so if you're looking for an agency, here it is!

Sarah Giles is a fantastic agent in Steve Weber's office! Recently retired and we are getting rid…read moreof a commuter car and older truck and buying a new vehicle to enjoy some camping and road trips. Sarah helped with all the vehicle insurance changes - made it so smooth and easy. She was super-diligent in checking in to coincide the switch-over in insurance with the delivery of our new vehicle. Steve is is pretty fantastic too!

I had an existing policy with State Farm when I moved here to Paso Robles, and didn't think much of…read moremy representative or their office. I decided to switch to a local office and it has made a hige difference. The whole team here is very professional and not only are very familiar with the policies and processes, but a delight to work with. Steve and members of the team take the time to answer any questions, and explain the insurance jargon, and give examples. They go out of their way to schedule any meeting when it is convenient to me. I had called to enquire about an additional rider to my policy and Steve thoroughly explained each area of the coverage offering various options and indicating how the plan worked in conjunction with my main home insurance policy. The cost was much better than I had anticipated, and I was able to enroll and pay for the plan over the phone. I would recommend this State Farm Office to anyone looking for a highly skilled and customer service-oriented experience where the ambience is down-to-earth and pleasant.

We were lucky enough to be covered by State Farm Insurance during a water line break while on…read morevacation. Came home to half our home gone. Rick and his adjuster Brian Backens were right at our side during this terrible ordeal. Sometimes it was just being there for us, sometimes dealing with a sub contractor, sometimes looking at fair solutions for both State Farm and ourselves. This was our first loss of this nature after being homeowners for forty plus years. I hope it never happens to us again; but if it did, we would want State Farm, Rick Goree and Brian Backens at our side.

I highly recommend Rick Goree, State Farm Agency! I am a loan officer and when possible I refer my…read moreclients to Rick's office for their homeowner's insurance. When it comes time for us to request the evidence insurance, they are on top of it and respond quickly. This is critical especially when we are dealing with short escrow periods. Being that they are local, Rick and his team are always available! We don't have to call an 800 number, be on hold, and then get transferred to the wrong department with some of the other online companies. I also have our personal homeowners and auto insurance with Rick's office and they are able to bundle for a lower rate and offer great local service. 5 Stars for sure!!