i guess as customers...you aren't allowed to purchase products online yourself and have them…read moreinstalled by their "professionals". they want to purchase all products at discounted rates and charge the customer wholesale pricing for additional profits, along with their labor costs. dealt with them a few years back when they were having financial uncertainity...i bought my window deflectors...roll bar that was soft cover compatiable with my nissan frontier...with help from tom...and had no problem having them installed...how times have changed..i also noted that they had no bronco accessories or bronco pictures on there website...i quess they don't service ford bronco accessories...only jeep and trucks...i also noted that their ratings have decreased since 2023...since i brought my truck there...it doesnt surprise me with the owners poor and greety attitude...i'd take my business elsewhere...it's not the place it use to be.

I bought a Leer truck bed fiberglass Lid from them. It took 13 weeks to come in. I paid $2,850 for…read moreit. I was happy with the Lid until I discovered it was leaking at the front of the Lid where the front gasket is attached to the Lid. I called them and they said for me to bring it in which I did. I explained to them that the water was coming in between the seal and the lid. I left the truck and they called me 2-1/2 hours later and said the truck was done. They told me everything was good to go. After I looked at the lid when I got home I couldn't see anything that they had done but I took them at their word. Well the next big rain We had I saw that the leak was still there. I then took a video of the leak. I called them again and explained again about the leak and told them I had a video of the leak. I talked to Tom the installer. He told me "great that would help tremendously. I made an appointment to get the leak fixed AGAIN. When I went back I talked to the owner and showed him the video. He started telling me there was nothing he could do but to send the entire lid back to Leer which I found unacceptable. He told me about the only thing they could do was to put some silicone caulking across the seal. When Tom the installer brought the truck around I looked where they were supposed to put the caulking and the only placed they caulked was the pop rivet heads. I asked Tom why he didn't caulk all the way across the seal, he said "there's tape behind the seal". I said I know that's exactly where it's leaking at. He said I don't know then. I said Never mind, I'll fix it myself. MY ADVISE TO ANYONE READING THIS REVIEW IS TO NOT BUY ANYTHING FROM VALLEY TRUCK OUTFITTERS! THEY WOULD'NT TAKE CARE OF A WARRANTED PRODUCT THAT THEY SELL UNLESS THEY SEND IT BACK TO THE FACTORY WHERE IT CAME FROM WHICH THE OWNER SAID WOULD TAKE A LONG TIME. SO AFTER FOUR TRIPS FROM NILES TO POLAND I STILL HAVE A LEAK.

The service and price and availability I would definitely recommend them to anyone they are…read morefriendly and kind

Beyond excellent mechanics and super customer service. My family really appreciates you!!!read more

Great repair service, affordable and know what they are doing. people there are polite and make…read moresure you know what your in need of.

Awesome experience buying from A-Town! Austin and his staff are very professional and honest! I…read morehave bought several vehicles in my life and this was by far the best experience I've had. Austin is a hard working, honest guy. Highly recommend!

Great place Austin is a very respectable dude goes above and beyond for his coustomers will always…read morebe back

Great customer service! Extremely professional, never pushy! Highly recommend this place! Thanks…read moreBrian for taking care of us!

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

Took my 68 Nova for a full exhaust. He was very easy to get along with. Gave me a price up front…read moreand thats what it was I picked it up the next day and he kept it on the rack so I could see his work It was awesome!!! Very neat and done right I highly recommend Murphys for your exhaust work

This was a wonderful experience!! I got my breaks done. I requested my pads only however the…read moremanager said it was my call but he suggested I replace them. I did and so happy I did. They also rotated my tires free. The car drives like a luxury car but it's not. Great Job super fair price I will always take my vehicles there. I suggest you do as well. Family owned honest and fast.

Always great service, friendly staff and handles with care. Last time I was in, the technician went…read moreabove and beyond and changed my tire for me, after the oil change. Thank you! This is my favorite place to get my oil changed.

The customer service is exceptional everyone is friendly and easy to talk to, which makes the whole…read moreexperience feel stress-free. What really impressed me is how proactive they are. They didn't just do the basic service and send me on my way. They took the time to look over my car and point out a potential issue before it turned into something bigger. They explained everything in a way that made sense, no pressure, no upselling, just honest, helpful service. It's clear they care about their customers and the quality of their work. Definitely a place I'll keep going back to. Thank you, Rusty and the team.