Very courteous and professional when calling about my Electric problem. Explain everything in…read moredetail to me about the pricing and about the the job would be completed. They're employees We're very professional also, They had explain everything again to me, but took their time to make me understand everything.

Great service. The young men were knowledgeable, respectful, and friendly. Thank you, Erick and…read moreLeam (I hope I have your names right). You guys are great at what you do. They replaced two light fixtures, 5-outlets, 2-switches, the thermostat and, had a pot light checked (only a light bulb needed). Big Bear Electrical Contracting provided a fair price and will use them again in the future.

when it comes to electrical work, you need to insure the work is done right. Shoddy workmanship can…read morecause damage and fires. The owner oversees, or does the work his self. Mark has a great sense of form , function and style. Money well spent.

Mark was by my house on a weekend. I'm having people over for the 4th of July, and I had just moved…read moreinto this house. The backyard is relatively big, and can become quite dark without lighting. My backyard lights went out and I scrambled for an electrician to show. Mark showed on a weekend and was able to troubleshoot the issue. He also provided information as to what equipment and repairs I should consider moving forward. His price was very fair and the most important thing is I'm up and running. Give them a shot of other electric contractors don't call you back.

Louis showed up on time and did an amazing job draining my driveway. He fixed the drain and checked…read moremy cesspool. I didn't even know I needed it serviced. His price was reasonable and he did an excellent job. I will see him again in 5 years. Highly recommended

Best service in the area. My cesspool issues where all resolved upon arrival of the owner in 20…read moreminutes after my service call.

If I could, I would, give a minus 10…read more Had a skid steer brought in to Randy for repair at a rip-off rate of just 7 miles for $500 just locally because I do not have a trailer. This was for a simple headlight switch problem. Instead of repairing it, he caused all of the lights to come on with a single worklight switch and not with the headlight switch so he cross-wired the headlights with the work lights. So now all of the lights are out of sync not the way CAT had intended. So on the phone he denied the problem and refused to do anything about it and admitted he tricked me because he said he did not know how to fix it and should have been honest with me. Randy also changed the oil and grease without asking which is easy to do which a 5 year old can do and I have been doing it on my own since I bought the machine every year. I can go directly to HO Penn and even get coupon discounts. He also charged exorbitant amounts of over $800 just for the oil and grease without an itemized bill just a lump sum. If you want your machine and wallet greased and oiled, bring it here, and if you want something else, go somewhere else. Randy knows nothing of repairs but is an expert on billing. This shop has no extensive experience in major repairs.

Randy helped out my Landscaper in March - fixed his Skid Steer - just in time for the last Nor'…read moreEaster - Highly Recommended & Trusted - Call Randy for any and all Skid Steer Repairs!!!

Great Service fair price!! Highly Recommended! Made boat…read morelook great did job faster than promised no mess

The owner Brian, gave me an estimate to soda blast my boat. Three weeks later when I was ready to…read moreschedule the work, he raised the price 500 dollars. He scheduled the work for three weeks later. Four days prior to the day he scheduled, I tried calling him and left a few messages to confirm the date and to make sure he was sending his insurance certificate. No call back to any of my calls. I than left several text messages on his cell phone, which he couldn't bother answering either. I than emailed him. Finally, the day the work was to be done, he answered my email and said he would have to reschedule due to the weather. (it rained the previous Sunday). He assured me he would be there the following Thursday. That Tuesday I had the boat pulled out of the water at a cost of $560.00 so he could soda blast the boat. Tuesday night I called him, left text messages and emails. NO ANSWER!. Needless to say, he didn't show up Thursday. The guy could of easily called, texted or emailed saying he wasn't coming but I guess he has little concern for his customers. People like this will probably never call you back or make good if something doesn't go as planned for work he's done. This guy seems to be completely inept on running a business and I would imagine his work ethic is as poor as his customer communication skills. So, lets see if he shows up for court. I would bet he doesn't stay in business too long

When the freezer in our Subzero went dead we put an emergency call here. The estimate to fix it was…read morealmost $5000 but we were assured the repair was guaranteed. When the repairman left all seemed good but the temp was low--we were assured it would get to zero within a day. Instead the temp never got low and the service light went on. This led to a series of visits over months--each time an adjustment was made, parts replaced, etc., with the same result--an unusable freezer. Finally, after five visits we were told that they discovered some condition that would result in almost $6000 MORE to fix. This after they guaranteed the original fix. After numerous calls and promised that "the boss" would talk to us, they now don't pick up. We are out thousands and will have to buy a new refrigerator.

Called last week needing same day service for my fridge that wasn't cold. Person that answered was…read morevery friendly. Repairman Mike that came to my house was very knowledgable and friendly. I was even able to use a coupon. Would call again for any other appliance repairs.

Amazing customer service. Outstanding communication and results. Highly recommended. Dishwasher was…read morerepaired very rapidly with next day service.

Disappointed with the service. I scheduled an appointment and waited, but no one ever showed…read moreup--and I never received any call or update letting me know they weren't coming. When I called to ask what happened, the gentleman who answered the phone was rude and dismissive. Poor communication and customer service. I won't be using them again.