My dog has gone here for almost 2 years, so naturally when he was bit I at least expect the staff…read moreto care about my dog or care about loosing a client. My dog was bit on a Thursday, I received a call letting me know it was a small scratch, it was NOT a small scratch. I called Friday and was told a manager would call me back. They did not. Today Monday, my dog is swollen, even while we cleaned the wound daily he was infected. I called again, finally the manager speaks with me. Does not apologize, just agrees that the bite was not a small scratch. I asked for the dog that bit my dogs date of vaccination, the manager Erin, did not want to provide I am now at the vet who asked for the exact same thing, I let him know they wouldn't provide me with this information. He called Erin and she once again refused to provide the date of vaccination. The vet is now calling Animal Control so this information can be released. I am so disappointed with the way they have handled this situation. A daycare is supposed to take care of pets not neglect them. !!!!DO NOT TAKE YOUR PETS HERE!!!!

Do NOT take your dogs to country canine resort. I've had my dogs there a few times in the last…read morecouple months and I finally decided I'm not bringing them back. First I paid extra for the cabin because they advertise that you can keep an eye on your pet. That's not true though, the cameras are only up from 10-2pm. Second, my puppy was bitten in the ear while we were gone and I was only told about it upon pickup- it had happened a full week earlier. He still has a scar from it. They leave at 5-6pm, and don't come back until the following morning at about 7am. (I was told this by a staff member.) Which means nobody is there to let the dogs out to potty. My dogs shredded one of their beds, which is something they never do, and the other was covered in urine. I am having to retrain my younger dog because now he thinks he can pee on his bed at night instead of asking to be let out. He's 18 months and has been completely potty trained for over a year. I'm so disappointed and frustrated in their lack of care. It was hard enough to leave them but I thought I'd chosen a place that would genuinely care for my dogs. When I told them I wasn't happy with these issues, repeatedly, they just nodded and moved on to the next person there. I feel duped and like my dogs were neglected. How can a professional pet care center leave dogs in a kennel for 13+ hours?! I've worked in pet care for a fantastic company and this would NEVER have happened there, in a million years. Very disappointing. I would stay away!

Simon's Mama; we just picked our dog and I couldn't have…read morebeen more pleased. Debra took her time getting him acclimated to the shop. He's an older dog(14 year old mini schnauzer with some medical issues.). He was surprisingly calm and came out the same sand looking extremely handsome. Thank so very much

Michelle recently purchased this business. She has made a number of physical improvements to the…read morebuilding. I have been taking my dog to Susie for well over a year and had been very satisfied with her skill. However, during the last two visits my pet had to be drug into the building. The price time before last was increased $10. Michelle said she felt it necessary to increase. OK; however, when I went in for the next visit (six weeks later) as I was picking up my pet the price was an additional $25. While my dog is large and does not like her paws trimmed, I take her to be groomed every six to eight weeks. I suppose I would not have been so upset if Michelle or Susie had bothered to tell me "before" I brought her in. I felt very badly to be told as I was paying that the fee had been increased by 25%. Michelle is a lovely person and I wish her success with this business; but it will be without my patronage.

Stacy did a great job grooming Ozzy for the very first time! He looked so much better and smelled…read moreso good. She knew exactly how his cut should be and we couldn't have been happier. You can absolutely sense that Stacy cares about our fur babies and Ozzy was very receptive towards her. I heard he was well behaved for her too, which is always comforting. Easy in and out. Good communication about when he would be done. Reasonably priced. We've found our new groomer. We'll see you again soon!

She did an amazing job on our sheepadoodle morgan! She looks beautiful! Its by far the best cut…read moreshe's had in a long time!

Very Friendly staff! Got my boy in right away and cut him just like we wanted mentioned yelp and…read moregot $5 off. Rigby can be a handful because of his personality and the acted like true professionals with him and all his quirks.

From the owner: A happy grooming experience for your fur babies! Big or small, I groom them all with a gentle and…read moreloving touch. Mention this ad and get $5 off your 1st visit!

I'm very 50/50 after my first trip to Animal kingdom. At first glance, it's a fun place with a…read morevariety of pet selections and supplies! The young man who greeted me and my spouse was extremely kind and happy to help us. Who I'm assuming was the owner was nice at first. After a misunderstanding/miscommunication she didn't miss a beat to let down her customer service mask. But hey, I get it. We're all human. She definitely could've at least waited to jump down his throat for the mistake though. Some animals had decent habitats. Some didn't. Most of the beta fish are in vases, and the one in the smallest vase had a plant it was on the brink of dying under. I wasn't super happy all around, but brownie points for trying I suppose. Do your OWN research before going and selecting / saving a pet, as animals like their hedgehog need a bit more love than it's currently receiving.

Cindy was very helpful in finding the fish that I wanted & fish food. They have a wide assortment…read moreof pets 2 chose from.

Don't go here. He has all kinds of hidden charges and his haircuts are less than…read more Professional. My Lola went in to have her hair done, and when I kissed her in the morning she had red lipstick on her well she came ghomw with that same lipstick. He told me 35 a dog, I took my other Bichon to him it was 150.00 for two small dogs be careful he charges if you are more than 30 minutes but doesn't tell you until after the fact! He cut my Bichon so short I had to get him a sweater and he cried for a week at least! Dont take your dog here

Derrik is an amazing groomer. Always super nice and professional. Would recommend to anyone.read more