Great place and very friendly and fits you in at your convenience I would highly recommend them for…read moreyour prosthetic work

IIP is a leader in prosthetics using compassion, data, and real world solutions to empowering…read moreamputees to live their dreams.

This place of business is wonderful!! We have been there twice now with no waiting and on time…read moreappointments. The receptionist/front desk, Kelly is SO nice and polite and always willing to provide great service! She makes you very comfortable and that you are being attended to. The staff works very well with kids and do such a great job. I really can't say enough good about this place! Yes, this is a real customer who actually experienced great service! Thanks Transcend Orthotics, for making our experiences at your business very pleasant!

As a double amputee, I've dealt with my share of prosthetic and orthotic companies. This location…read morewas previously known as Advanced OrthoPro, however, the Hanger Clinic recently acquired it and it now falls within the Hanger family. I'd previously dealt with Hanger quite a few years ago when I wanted to walk for my college graduation and was able to get a prosthetic to make that happen. It was a wonderful experience that I remember to this day. However, I've always had issues with pressure sores and because of other health issues walking simply wasn't meant to be for me on a full-time basis. I'm much happier as a wheelchair user. I've been getting wound care lately and as my care is winding down, my physical therapist recommended we try stump shrinkers to help with support compression with my limb. My doctor made a referral to Hanger and they were in my insurance network. They are close to Methodist Hospital and I didn't even have to go into their clinic. They were able to come over to my wound care appointment. Based upon measurements my therapist had taken, they recommended sizing and brand and delivered the product. They made sure that it fit well and also explained my option for moving to a smaller size at some point. We had a brief discussion about limbs, though there was no pressure to go that direction. They were quick, responsive, and knowledgeable. I do wish they offered a female prosthetist for those of us with trauma backgrounds, however, the person who showed up was respectful and had good boundaries. This type of equipment is inherently expensive (though stump shrinkers are on the very low-end of this) and the odds are I'll have to get more at some point. This was a good experience and I would easily use again.

I tried a couple of years ago to have my straps replace I have been going there for 8 years…read more Suddenly, all of my records have ben transferred to the archives. The front desk person old me she would call me back and that was 4 years ago. Th staff was very hateful. I recently was seen by the senate ave clinic to be told that brace I had was the wrong type This was the Illinois clinic

SRT National Prosthetic Center is the downtown Indy office of a growing, Indiana-based creator of…read more"Superior Rehab Technologies." Founded in 2002, SRT focuses on prosthetics and orthotics for amputees and has it as a personal mission to focus on the entire individual - not just the amputation. SRT started in Butler, Indiana and currently has ten locations including three in Indy and also two locations in Illinois and one in Wisconsin. I was referred to SRT following a recent injury to my left lower limb that had been amputated nearly 30 years ago. After several weeks of therapy, which involved both wound care and physical therapy, my physical therapy referred me for what is known as a "stump shrinker," which is similar to a compression suck but more individualized to amputated limbs. We'd successfully treated my wounds and significantly reduced swelling, but it was felt something to help further reduce and maintain the reduction would be helpful. SRT is located on North Meridian in near downtown Indy. My therapist made the initial contact, but then I followed up to actually schedule the appointment. The administrative person answering the phone is super friendly and helpful. They actually were able to get me in quite quickly, but my therapist wanted to time it perfectly after one last limb-wrapping before a final appointment. SRT accommodated this special request and got me in as requested. Prior to my appointment, I did take in my prescription, which is required, and also my insurance info. Meridian Street is currently a mess due to some construction, though this is certainly not SRT's fault. You pull into the MIBOR parking lot and the SRT building is on the left. They have two spots, both accessible, directly behind the building and also another parking lot behind that. The parking lot is in some disrepair, but being a company directed at those with disabilities they've got what you'd expect - accessible parking and automatic doors. The decor is warm and inviting - I can't remember what this building was before SRT, but they have one of those waterfall walls - very calming. The reception area is big enough for multiple wheelchairs. I arrived probably about 20 minutes before my scheduled appointment with Emily. I was taken back to a room on time and Emily entered shortly after. Stump Shrinkers are relatively low-cost items and I figured this would be a quick visit. I was impressed with how much time Emily took to make sure everything was right - she'd originally understood we were handling both legs, but adapted quickly after confirming it was only one. The leg was measured, options were discussed, and she was patient as I struggled through several failed attempts to put the shrinkers on myself. She worked with me to figure out the body mechanics, mostly encouraging but also helping as needed. She also helped me deal with the old wrap that my therapist had left on the leg until my appointment. In the end, she provided me with the shrinkers she thought would be appropriate. My case is somewhat unique in that this is really a process I should have gone through directly after the amputations but never did (things have changed a lot since then). Quite honestly, Emily was stellar - she was patient, kind, enthusiastic, explained things well, and went above and beyond. She even talked about showing up to my therapy appointment on Thursday, likely my final one, to make sure everything's okay. She's a definite all-star. The only slight hitch with SRT, and I'm choosing to not dock any stars for it, is that a couple times I left a voice mail - once asking for a call back - and didn't really get follow-up. However, when I called back everything was addressed perfectly. This was a minor issue and didn't remotely impact my overwhelmingly positive impression of SRT. Would I work with SRT again? Absolutely. They were even encouraging with the possibility of trying to walk again, though that's not really a goal of mine and it's been quite a long time since that has happened. I'd definitely recommend SRT for those needing orthotic/prosthetic services.

I've had a very bad experience with SRT from the very start. The communication was very poor. The…read moreproduct (replacement leg) attachment was also extremely poor and inadequate, looking as if a grade school student glued it together in which there was NO WAY I could even wear clothes with it. The leg was just not functional at all. Because of all of this I could not accept the leg and canceled my appointment. I called SRT to tell them that I was going in a different direction and would not accept it. However, even though I did not receive the leg SRT still falsely billed my insurance company as if I did and now I have to get these, what I consider to be fraudulent charges, straightened out. SRT is very unprofessional with second rate service at best. I'm extremely disappointed. I DO NOT recommend them. Do yourself a favor. If you're ever in a similar situation go to a true professional.