Purchased a Lenevo desktop from them. shipping was quick and the price was right. Tried to get it…read morerunning but there was an issue with the monitor. Error was "not receiving message from computer. Called Tim and he figured out that it was the monitor cable adapter and sent me a new one instantly. Installed the cable and it was up and running and the windows program installed flawlessly. Very happy with this unit and Tim's expertise.

This should have been a simple transaction: pay for a computer and receive a properly working…read moresystem. That's not what happened. The computer I received had Windows installed on the wrong drive, resulting in extremely slow performance. This is a basic configuration issue that should have been caught before shipment. Instead, I spent days troubleshooting something that should never have left their facility. After multiple support exchanges, a replacement was sent--but that unit arrived missing a required VGA port, causing additional delays while I waited for an adapter. By this point, I had already lost weeks trying to get a usable system. The bigger issue, however, was how everything was handled. I was told a prepaid return label was sent for the original unit, but I never received it. I later learned from a staff member that this has been an ongoing issue affecting other customers. To this day, I have not received confirmation that the original unit was returned. To be fair, I did make a mistake during part of the troubleshooting process on the second computer. However, the final response from a customer service manager (Mike Kelton) focused on assigning responsibility to the customer rather than acknowledging the original configuration error and the overall experience. All this was my fault? I also sent a detailed letter outlining this experience to the company's CEO, Steve Norton, and did not receive a response. In the end, I had to resolve the issues myself after investing a significant amount of time. What should have been a straightforward purchase turned into weeks of unnecessary work. If you're considering buying from here, understand that you may be doing your own quality control and troubleshooting--and if something goes wrong, accountability may be limited. I would not recommend based on this experience. Unless they change managers.

We bought our grandson a new computer at CPU. The staff was very helpful and built his computer in…read morea timely manner.

I sent an email asking about availability of fan parts -- 5 days later, still no answer.read more

Reasonable prices. Only took 10 minutes to fix my iPhone screen. Different kinds of items for sale…read morelike playstation and xbox. Even n64 and suoer nes. Will go back. Thank you

We have used these folks in the past. Jeff & his Sister are…read morenot only nice,they know their job! I highly reccomend anyone use them for computer repair or even to buy 1 from!!!!

Found me exactly what I was looking for after stopping at every electronic store in the area. Total…read morelife saver. Staff was also very friendly. Think I'll order my parts here from now on.

Am from Ft Worth and was here to teach at Camp Center Stage at Angelina Arts Council. The VGA…read moreconnector screw on my projector went missing. Had a recommendation to go to DP. Walked in, a fellow there took a look at it, found a screw and sent me on my way- no charge! It's nice to know that acts of goodwill still exist!

Mathew and Greg at the front register were ridiculously unhelpful and clueless with simple…read morequestions. They wasted my time - they didn't know what the hell they were doing or saying. Mathew seemed proud of his inane remark that they wouldn't be able to deliver anything without an address; he was utterly ignorant of why a customer might want to know what additional costs would be charged before handing over their personal information, and refused to give details on/an estimate of delivery and installation charges. In addition, no one ever came to help me in the appliance section though I waited for some time. Many staff members walked by without making eye contact, while joking with their coworkers.

I purchased an Apple Watch Ultra 3 gps+ cellular titanium case with black/charcoal trail loop m/l…read moreblack 2025. Open box Excellent per Best Buy website. I received the watch face as described but the band is not the band that was pictured. This band has an American flag on it and USA on the other side. This is clearly false advertisement. I paid for an item that is incomplete. I will be reaching out to the BBB for further assistance. This store is three hours from my residence. FYI. Don't buy any open box items from this store. I've had several failed attempts today trying to reach the store director. Photos to follow. What I purchased verses What I received. I paid over $700 for a watch that I cannot use. I don't recommend this store to anyone.

I had a great experience at the office department. I only needed to get a few copies for work, and…read moreeverything was handled quickly and efficiently. The staff provided great customer service and made the process simple and stress free. They were helpful, professional, and made sure I had exactly what I needed. It was a smooth visit from start to finish. I would definitely come back again for any office needs.

always check the Office Depot online store price, print it out and take it with you to the store…read more The advertise price on the Internet at the store it's usually about 10% less than what they have it marked on the store shelf. This is very deceptive.

Anna has provided excellent services on both of my laptops. In both cases, the work was performed…read moreon time and at fair price. She was polite, professional, and walked me through as she completed the updates. Recommend her services.

He promised a one week repair on our laptop, but it ended up being a month. One excuse after…read moreanother. Would not return calls. Will never go back there.

Fantastic service and fair pricing plus he fixed my computer and was able to save my data. Highly…read morerecommended!

I would give them 1 star, but as far as I know they are the only place in my area to find esoteric…read morecomputer stuff. I visited on Saturday 1/18/2025 just after 10a. I told the clerk, being the only employee in the store, that I needed a micro USB to USB B cable (Raspberry Pi Zero W 2 to 3D Printer). I knew they probably didn't have one. So, I'd have to cobble something with other cables. I told him I could use a USB A female to female or a Micro USB to USB A female. He picked a cable out and said here's a micro USB to USB A female. Great! Purchased for $9 plus tax. Got home, it wouldn't work. I looked at the package and noticed it said micro USB On The Go. USB OTG does not support passthrough of data. He knew exactly what I was trying to do and still offered me this cable. So, I brought it back for a return and purchased the USB A female to female connector which worked perfectly for my application. Here's where the problem started. It is clearly marked on the receipt and signage in the store that all returns are subject to an 8% restocking fee. This would have been fine had I picked out the cable and it was wrong. But the clerk picked it out, not me. He should have refunded the entire amount, but he didn't. Furthermore, they have some type of antiquated system where he had to call the owner to approve the return. He even told the owner "the customer bought the wrong cable." Of course, he didn't admit any fault. On the way out I let him know that I didn't think what he did was right, but all he did was state the return policy on the wall. When I said "but you gave me the wrong cable..." he acted like that didn't matter. I told him I would write this review, so here it is. CPU Wholesale... DO BETTER and do the right thing next time. Very dissapointed.

I have bought 2 computers from these guys. Really good computers, better and cheaper than brand…read morename crap with bloat-ware. My last computer I bought 2 years ago. Wanted to add another hard-drive internally. Called them and they talked me through the modification, was really good customer service. Thanks guys!

The overseas help line is all you will get ... wires are down in our yard during Super Bowl…read moreweekend, and they said they'll come out next week. The technician himself took everyone's internet offline, left, lines in the ground, saying he would have us back online in 30 minutes.... he left and never came back, only filling out a ticket for someone else to do his job. NEXT WEEK.... That's what happens when they hire someone who can't speak English and has no idea what the Super Bowl is. When I asked him, as he was in his bucket disconnecting our internet, "You know this is Superbowl Weekend, right?: he said, "What's the Super Bowl?!"

Schedule install with Technician, no show no call. When called Customer Service and support, was…read moretold Technician not available need to reschedule. Reschedule date offered was 2 days out, requested to cancel, Optimum would not cancel service after 2 hours on the phone. Called again to cancel spent 2 hours being transferred to several agents. Believed it was canceled received calls from Optimum threatening will be charged for equipment and a month of service if I didn't let a Technician install service in 2 days. I advised I called another company same day Optimum was didn't show, company installed next day, now don't need Optimum service. Optimum threaten again to charge me month and equipment cost if I didn't allow the Technician to install. I responded don't send anyone, didn't want their service. Don't recommend Optimum, they don't deliver and threaten you when you don't accept their service.