New business owner in the construction industry. Went to Ferguson Leavitt for worker's comp…read moreinsurance. First year was 13%.. following year was 14.5% with no claims against my policy. I asked them why premium increased and Christine Eamon's gave me some story as to why rates increased. I accepted it as fact. Fast forward to this year and Farmers insurance cold called me and offered me same coverages for less than half what this firm was charging me. They made 0 attempts to contact me over the course of 2 years except when it came time for renewal. Changed my agent a minimum of 2 times without notifying me anything changed. Made no attempts to shop my rates to other providers until I notified them I was going with another provider. Only then I received a call from the head of the office whatever his name was, telling me they were shopping to 7 providers. Offered me a 45% reduction from previous rates. Still not close to farmers. I informed him that I was extremely displeased with their service, gouged me and they didn't care about me as a client. He hung up on me. When I sent them the cancellation notice they told me it was REJECTED and I needed to provide more information. I will be filing a complaint with every regulatory body That deals with this. Farmers told me it was against the law for them to refuse to cancel my policy. POTENTIAL BUYER BEWARE!

As the office manager of a local business, I dealt with Ferguson Leavitt (particularly the…read morewonderful Terrie) regularly. Everyone there has always been an absolute pleasure to work with. Terrie is knowledgeable, helpful, professional, and prompt. She is a gem, as are the rest of folks at Ferguson Leavitt. Look, insurance is no one's favorite part of running a business, but it's a fact of life and a necessary one at that. We've had a great experience with them overall and if the opportunity arises, I will be happy to work with them again the future.

After a referral from our contractor, I reached out to Erik for a policy for our family vacation…read morehome less than 24 hours ago. His assistance has been beyond prompt and professional. We are in the next steps with State Farm and I couldn't be happier. If you are looking for a great agent in the South Lake Tahoe area... I highly recommend giving Erik a call!

Whoa! Can we say "EGO?!"…read more Having recently bought a new home, I was looking for quotes on bundling this with my, already existing, multi-car policy. That's a good thing ,right? ? Could've fooled me... Not only was I quoted unbelievable rates, every question I asked resulted in a pathetic attempt to UPSELL my current policy! Really? Unhappy with the blatant display of arrogance before me, not to mention the unreasonable, random increase of prices-- I decided to get quotes from other brokers within the company. SURPRISE! 2 out of 3 agents I spoke to couldn't understand Erik Watada's logic, fee chart & immediately was able to save me $200. Amazed how one can be angry AND happy at the same . Thumbs down, Man! My advice: Do your homework. It will save you $$$

Traci Adams recently handled the escrow for one of my clients who was buying a home and for whom we…read morewere providing a mortgage. Due to her attention to detail, the loan closed early and the borrowers were able to move into their new home prior to the scheduled close of escrow date. It was wondeful working wth Traci.

Traci Adams acted as the Escrow Officer for a non-typical land purchase in Dayton, Nevada. Even…read morethough I was in San Jose, CA she did a great job in getting all of the documents in place and ready for closing on Dec 15th, 2017 - which was a critical date. I have only great praise for her work and the work of her staff. I highly recommend her to anyone needed her services. Stevan D.

He answers his phone. Calls you back. Texts you and returns texts. He explains the insurance so you…read moreunderstand. He goes out of his way for you. And not a sales guy. A win win.

Leah was my advocate and the first real sense of peace I'd felt since my accident the day after…read moreChristmas. I'm incredibly grateful for her support and for helping me feel okay again. Vanessa and Jackson were also very kind and made me feel welcome--like they truly had my back. Thank you all so much. Sending good will your way.

Nicole Williams' insurance office has been frustrating. Phone often not answered, long response…read moretime with getting answers to questions, agent never in the Carson City office, etc. I have physically walked in to the office and still been unable to get answers. The receptionist says "I'm sorry" all the time and never makes an effort to find the answer. The paperwork that State Farm sent out specifically said "if you are satisfied with your current coverage as shown on the attached Declarations, you need do nothing further." But then they add more coverages that I didn't want. I kept asking and re-asking about the wording and was unable to get an answer. I have had State Farm for many, many years and my previous agent made sure his employees were adequately trained and they were always able to answer questions. The agent was also easily accessible. Guess that is too. much to ask from this office.

working with Lydia Romero's staff was easy and convenient. They answered all my questions along the…read moreway, saved me over $100 on my monthly premiums, couldn't be happier by moving to State Farm.

I went into state farm with lots of questions and Jenny was able to answer all of my questions. She…read morewas so helpful!

Michael and Austin have perfected the art of being all business and all heart. Very few have the…read moregift of being able to manage both in business. They helped my mom, who is terminal to get on Medicare and chose the supplement policies that best meet her needs. They also educated her on social security benefits that she may be entitled to. They pointed us in the right direction and now she is receiving benefits we never thought she was entitled to, much less aware of. Michael and Austin treated my mom with such kindness and dignity. They laughed at her corny jokes and made her feel comfortable. I'll never forget this father and son team. They are kind, smart, knowledgeable about insurance and social security benefits you may be eligible for. Thank you so much for grating my mom with so much dignity and kindness. You made a daunting process a simple one

My husband and I just couldn't say enough positive and complimentary words about Mike Boyd!! He has…read morebeen our agent for many years now, and we're extremely grateful we met him! Mike has been nothing but consistent and extraordinary. He definitely goes the extra miles (not just a mile) to look out for his clients' welfare, with only practicality and thrift in mind. He will not sell you anything you don't need. Mike fully explains insurance hype, trends and misleading tv advertising as he answers your questions when you're considering a change in coverage. The best and most awesome thing Mike does is review every one of his client's policies, every year, to see if he can save you money! He'll call you, after doing his heavy homework, and just make your day! He's so very wonderful to work with - patient, polite & professional...but such a real guy who loves life. Mike is the guy you want for a neighbor, truly. He will be your unique business aquaintance, because you also want to be his friend! Thank you, Mike, for your outstanding service!!

Trudi is accurate, very thorough and more than fair in addition to being quite friendly and…read morepleasant to deal with. We will be returning to her for our tax preparation next year. Note that the negative review, in my opinion, is entirely inaccurate and unfair and was appropriately "hidden" by Yelp as rather hateful trolling.

Very nice customer service from Sandra. Now the owner Trudy will call me later today to get me set…read moreup for bookkeeping!! Thank you, Sandra!!