Hi everyone, if you remember there was a big post about Travelers canceling me after 23 years. I…read morewas amazed that over 80 people responded telling their stories of how they were cancelled after many years. I was referred to Dylan LaFollette at Country Financial here in Carson City. I called him at 9:00 AM on Monday, he took all of my information. 2:00 PM I received a very competitive quote. Today at 10:00 AM Dylan was at my house taking photos. By 1:00 PM I was given the thumbs up by underwriting I have already signed the papers, I am covered today.I didn't realize how much insurance companies charge if you finance it and pay it monthly, I don't get that much from the interest rate on my CDs so I'm very relieved and I can stop worrying about it. Country Financial is a Nevada only insurance company, they have their own underwriters and they know Carson City very well. My previous agent had already made five phone calls and couldn't get a quote at any of them. I'm very pleased and surprised how quickly this was handled and I saved money plus the coverage is much better. If you are still looking for insurance or not happy with what you have in Carson City or Nevada in general I highly suggest and recommend him, they care about their customers because they are local. I feel like I can breathe for the first time in a few days. Country Financial Dylan LaFollette Address 711 S Carson St, Ste 3, Carson City, NV 89701 Phone 775-841-6316

Very helpful and friendly…read more Had some changes that took awhile to solve and they stayed on top of it.

I was a loyal State Farm customer for eight years, always paying on time with multiple cars and a…read morehome insured. When my son was in an accident (not at fault, Dec '24), I called for guidance on how to file a claim. Only then did I find out State Farm required both the car and the driver to be insured--something Alex never explained or advised me on. I added my son to my policy in Dec '24 but ultimately filed the accident claim through the other driver's insurance, meaning State Farm never handled it. Two months later (End of Feb '25) my son moved out on less that great terms and took responsibility for the car, we had him retitle it in his name and he took it with him. We canceled our policy, but State Farm first had me sign and affidavit giving my word my son was not driving my other vehicles, then later demanded proof of his new insurance-- including company name and policy number, details I had no access to. My agent was useless throughout this process, never explaining my coverage, never offering real assistance, and only forwarding emails. When the underwriters started making demands, he gave me no advice, and his final email was downright rude--essentially telling me to take my business elsewhere. State Farm and Alex's lack of professionalism, communication, and customer care was infuriating. After years of paying into their service, I expected better. I've since switched providers, and if you're looking for an insurance company that actually supports its customers, stay far away from State Farm.

Terrible communication, told me me they would call me back, never got called back, I called them…read moreand had to talk to a different agent that after writing our policy never called to let me know how much he was charging and just went ahead and charged us. I couldn't call them back because I was sent to voicemail so basically left in the dark. After that we received letters saying our policy was canceled, wife calls them to find out what's going on and it's mumbo jumbo about underwriting and not to worry about it, told her the car was insured, she called corporate and found out it was not. Trying to get to the bottom of it and make sure we're insured, Mario told my wife to shop with another company after she has been with state farm for over 20 years. Negative 1 star of possible for a terrible experience.

Everyone at Menath has been wonderful for 15 years... business and vehicles all covered. There is…read morean actual person who can help.. through accidents and just everyday needs, Menath is there for you.

I will give this one star because the office is great and everyone is friendly until you have a…read moreclaim. We have been waiting for 6 weeks after an accident and no one in this office will even return our calls. Nothing! Run, so not walk away from this insurance company. Week 7 and still driving a wrecked truck and no help whatsoever from Menath Insurance. Silence and crickets...

They have been very helpful in helping me with my insurance needs and providing me with some good…read moreinformation.

Great services... Recommend for all insurance needs! Best insurance broker in Carson City.read more

We were with Janet Staub's office for 7 years. Never seen or spoke to her once in that time. Both…read moretimes I've been in to Jake Johnston's office he made it out to greet me & answer any questions. He makes himself available to assist his agents. I also appreciate our agent Jeff always being patient when explaining anything I may not easily understand. Everyone I've dealt with over there has been friendly, responsive, and professional.

After a referral from our contractor, I reached out to Erik for a policy for our family vacation…read morehome less than 24 hours ago. His assistance has been beyond prompt and professional. We are in the next steps with State Farm and I couldn't be happier. If you are looking for a great agent in the South Lake Tahoe area... I highly recommend giving Erik a call!

Whoa! Can we say "EGO?!"…read more Having recently bought a new home, I was looking for quotes on bundling this with my, already existing, multi-car policy. That's a good thing ,right? ? Could've fooled me... Not only was I quoted unbelievable rates, every question I asked resulted in a pathetic attempt to UPSELL my current policy! Really? Unhappy with the blatant display of arrogance before me, not to mention the unreasonable, random increase of prices-- I decided to get quotes from other brokers within the company. SURPRISE! 2 out of 3 agents I spoke to couldn't understand Erik Watada's logic, fee chart & immediately was able to save me $200. Amazed how one can be angry AND happy at the same . Thumbs down, Man! My advice: Do your homework. It will save you $$$

working with Lydia Romero's staff was easy and convenient. They answered all my questions along the…read moreway, saved me over $100 on my monthly premiums, couldn't be happier by moving to State Farm.

I went into state farm with lots of questions and Jenny was able to answer all of my questions. She…read morewas so helpful!

very professional and polite. The rates are very competitive. The agent was extremely knowledgeable…read moreand helpful.

Man where do I start! Well I'll tell you it started when I walked through the door and April made…read moreone of the most devastating times for me extremely simple and made it very easy Maria was also helped me and made my day! Statefarm insurance in my eyes is the best hands down however the team at holly hill State Farm raises that bar a little higher!! Thanks a million guys!!