I hired them to clean my newly purchased house. I spoke with John and let him know that I needed an…read moreentire house deep cleaning. I wanted all closets, drawers, kitchen and basically everything cleaned. I was so excited to have my house nice and clean to move in. The more I walk around the more disappointed I am. Fans and light fixtures were not dusted. The windowsill cleaning was very half done. There are still piles of dust. They were there for hours and I feel like barely anything was cleaned. I spoke to John and when we finally got to talk he said they could come and finish what they missed. He was not willing to work with me it was only days that work for them. He refunded me $28. I will not be using this company again. Im upset I paid as much as I did.

Excellent service! We started monthly house cleaning service with MaidPro Mt. Prospect a few months…read moreago and they have been doing a great job. The ladies are friendly, on time and hard working and they always check with me to see if everything is being cleaned the way I want. The owner, John, keeps things running smoothly and asks for feedback on the service.

Great experience with Gary Spielmand Plumbing - when we removed our kitchen cabinets during a…read moreremodel we found the need to have our kitchen sink replumbed. They were able to come out right away and did an amazing job. Not only were they informative, but went above and beyond to make sure the plumbing done by the track home builder was done correctly this time.

Had a plumbing issue overnight into Easter the person I spoke to over the phone was very helpful…read morethey sent Matt out to my residence he was not only helpful but informative and was able to fix my problem would definitely recommend them.

I am disappointed. When I looked at the shower doors, there was still a lot of soap scum or water…read morestains. The cleaner told me it couldn't be cleaned. I borrowed their sponge and cleaned it while she watched me. Not nearly enough work for the price.

Excellent, professional and friendly service. Very happy with the results and with very short…read morenotice. My friends home was sparkling clean and I will use and recommend their service in the future...

I used them a few times before but today the cleaning was really disappointing. They barely…read morevacuumed or cleaned the floors. Showers were also left with soap marks. Too expensive for a very high level cleaning job.

Extremely disappointed with Ana's Maid Services. We requested a move out deep cleaning-- it was…read moreincomplete. I've spent at least three hours cleaning places not touched; to be clear, I'm not compulsive but I I expect the entire* property to be cleaned or follow-up communication if there is a reason that areas were not accessible. Dust and pet hair remain on windowsills, exercise equipment, and floors. It is very frustrating to hire a company to clean and then spend hours cleaning, esp during a move. *we had other contractors in the house before the move and some furniture was clustered in specific rooms. The company never told me that they decided not to touch these furniture or the areas. The company did not respond to my email about this situation.

Sterling is a company that acts as an advocate for the home owner…read more Let's face it insurance companies don't want to pay out on claims. As homeowners we don't know how to deal with them and they take advantage of us. I worked with Sterling exteriors. The rep came out circled the hail damage and came out and walked through the damage with the inspector. He acted as my advocate and I ended up getting new siding and gutters. They just finished the work this week and it looks great. With no out of pocket cost and the rep actually added trim and a few other items on their own. The rep you deal with makes a difference. I worked with Mike O'Brien at 847-703-0299. He was great. Mike kept me updated the whole way through the process. My experience with Mike was exceptional.

I had Sterling Exteriors out to quote on some soffit work that I needed done. They came in…read moremid-September but told me to wait until the end of October to book anything because it would be less expensive. So I waited until the end of October and called. I was told that they were already closing down for the winter but that they had a guy that they worked with who would honor their quotes and do the work. They came back, did a quote, and took pictures to share with their guy. A few days later their referral came out and measured everything. Sterling Exteriors then confirmed what day their guy was going to be coming out. I arranged the financing on my own and had them back out to sign the paperwork and give the the deposit check. When I was giving the deposit check I was told that at that very moment, their guy was out buying the supplies. We were all ready to do. 10 minutes later Sterling Exteriors called back and said that there guy wasn't going to be able to do it because of "a number of issues, but mainly manpower". So they had provided pictures to their guy, confirmed the start date, were in the process of purchasing the required materials, and had a signed work order and deposit. And all of a sudden the guy who was all ready to go couldn't do it. So I said that Sterling needed to do it themselves, but was told no, they were closed for the year and that there was nothing that could be done. It's plainly obvious that Sterling Exteriors under quoted the work and that neither their referral nor Sterling Exteriors themselves would honor the pricing I was given, and that I was being given the run around as to the reason why. When I confronted Sterling Exteriors about this they stopped replying altogether. Very shady business that won't honor their own pricing even after the contract was signed.

My 15 year old air conditioner went out in my condo. Air conditioners are on roof. Juan , service…read moreman, diagnosed problem pretty quickly and ordered parts. Unfortunately it was on a weekend so parts wouldn't come in until Monday. Office told me they would install on Tuesday. By 2:30 pm ac was repaired and my condo was cooling down. Juan was very professional. It only took him a little over an hour (was paying by hour) to replace parts. Also, office staff was great. There was a small issue with delivery of parts to them, but they took care of the problem quickly and professionally. The condo management uses S & D for different repairs and maintenance and are also happy with their work. I highly recommend!

It is now March 2019. Now they are trying to charge an…read moreadditional amount that was not part of the original signed agreement. Over $500!!! Beware of Joe. Get everything in writing from him and do not trust a word he says. At first he seems to be very kind but once you sign, he will make different claims about the work to be done and the price. Again, his name is Joe. Please please save yourself the headache of dealing with this company. One additional note. Please check with the better business bureau BBB before deciding to sign a contract with this company. Call the BBB. "The BBB has made several attempts to contact the business regarding the above referenced complaint. They regret to inform that we have not received a written response from the company. " ------------------ Shortly after posting the BBB comments, the company finally responded. They did not address my concerns directly but rather just submitted the bill for the additional money they are seeking. Still the owner has made no attempt to contact me after having left several messages asking him to call me back.

Excellent service! I have asthma, so I asked them to clean all the hidden, dusty areas that most…read morepeople overlook, and they did an amazing job. My house feels so much cleaner, and I really appreciate the attention to detail. I highly recommend them! Thank You Guys many blessings.

I was looking for a cleaning service and they responded promptly with an estimate and availability…read more They were right on time this morning and did excellent work in my townhouse. I was very impressed by their professionalism and the great cleaning. My kitchen is sparkling as well as the rest of my place. I have already recommended them to several friends and will be hiring them again.

DRH Construction was a great service for a very reasonable price. Excellent job of putting up some…read moredrywall and painting it. Also helped with some appliance installation and trim work!

Contacted them on 7/30/2019 through email for several small projects (with the intent on using them…read morefor a kitchen and bath remodel if the work was high quality) and never heard a peep back. This is a trend among contractors for sure, it's always been hard to find quality people but now it's hard to even get a response back to your inquiry. Big red flag if they don't respond before they even make a sale, what will their communication be like once they get your money?