I have been meaning to take time to write a review for Jeff Philbin and the Prime Lending team for a long time now--and it is far overdue. The home loan world can be a foreign and imposing place. I feel very lucky that Prime Lending handled my loan, especially under the circumstances. As a first time home buyer, I was completely green to the process. I couldn't have asked for a better company to guide me through. With Prime Lending's help, I was able to take my home from a complete dark and dank gut-job to a warm, inviting space that people compliment the moment they enter. So, when interest rates dropped and I wanted to shoot for a lower monthly APR, I went back to Prime Lending. My refinance loan spanned the first year of the pandemic, when I unexpectedly and suddenly became unemployed. We had already gone through 99% of the process when this happened. Jeff was incredibly sensitive and understanding. Since I had already paid for a home appraisal, he said he would not charge me again when the time came. He kept his word 7 months later, when I was back to being employed in the fall and we once again started the refi process. As fate would have it, I got a better rate--so there were some silver linings to waiting, as well. In a business where money can make people jaded and unpleasant, Jeff is quite simply an honest and kind person. With his leadership, he fosters a team that instills confidence that you are making the right choices and can trust the people handling your loan. In general, Jeff's team was upbeat and responsive, and took the time to answer questions along the way. I would not hesitate to go to Jeff again or strongly recommend to others. Thanks Prime Lending! read more

Wow wow wow!!! Where to begin? Jeff and his team made financing our first time as painless as possible. And since my wife is self-employed, that is DEFINITELY not what we had expected! We found Jeff because we were considering a home that needed a renovation loan. We ended up purchasing a different property with a conventional mortgage, but we stuck with Jeff and his team because they had been so amazing from the start. From answering ALL of our many questions, to responding within minutes each time we reached out, to anticipating and heading off potential underwriting issues to avoid unpleasant surprises, they couldn't have been more helpful and professional. This team has true expertise! The PrimeLending team was so friendly, and genuinely excited for us as new Pittsburgh residents. They even went out of their way to coordinate an outdoor closing appointment amidst COVID concerns, and did everything possible to make sure we felt comfortable. Now that the process is over, we'll miss talking to Jeff, Katie, Anna, and Joe... some of our first friends in PA! If you are looking for a lender who truly cares about you and has your best interests at heart, look no further. Thank you for everything!! read more

Prime Lending - Our outdoor COVID-safe closing at PrimeLending's office in Lawrenceville - Mortgage Brokers Near Me - Pittsburgh, Pennsylvania

I've spoken numerous times with Michel Wright in looking into getting renovation loans for some rehab-required properties in Pittsburgh. Out of numerous lenders, Michel is the only one who really gave me confidence that she knew what she was talking about in regards to 203(k) and Homestyle renovation loans. Here quotes and numbers were accurate, detailed, and her communications were very responsive. She was also extremely helpful in getting pre-qual letters together in a timely fashion and helping provide dates for the offer contract over text. Ultimately, I decided to go with another local lender for a conventional loan - but would absolutely recommend talking to Michel (pronounced like "Michael", not "Michelle", FYI) if you're looking at buying a home - and absolutely if you're considering any form of renovation loan. I'd be surprised if you'd find somebody in the region that is more knowledgable. read more