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    Prime Storage

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

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    23 days ago

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    Prime Storage

    Prime Storage

    (3 reviews)

    ZERO Stars. I had a great online reservation experience, and great in-office experience too when I…read morestarted with them. The rate was competitive and a first free month was an inventive to sign up, versus the other local storage companies that are over priced. I got my first free month and paid for the second month. BAM!!! a 50% increase starting in the 3rd month! Complete rip off. We'll be moving soon. I had such high hopes for these guys, and was going to give them a really good review, but then total disappointment. I get a 10% or even 20% increase after 6 months, BUT A 50% after 2 months. WTF?

    Have rented storage locker here before Prime took over, Was OK before. Prime has a corporate…read morefeeling. More recently, rented parking there. Produced my insurance, etc. It was more expensive than I thought. Pros: It's clean, and easy to access as the gate is often left open. Cons: They require insurance, and even if you give them a copy of your storage insurance policy, they enroll you anyway in their own insurance, I didn't like that. What's more, members of the general public, not just clients, wanted to contact me, regarding selling my vehicle, and the front office gave out my name, telephone number, and email to people. I learned later that, with the gate open, people even cruised on in, opened my vehicle, and went through it. It just feels like an invasion of privacy, particularly after asking the office to stop giving my phone number out, and they did it a few more times. I think I would look to a smaller outfit, maybe family owned, there are a lot of new storage facilities coming to town nearby, and some in outlying areas, that would have been a better fit for my privacy.

    Prime Storage - selfstorage - Updated September 2026

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