Primeco has very poor customer service. I've called and left emails with questions and never received a response. They are doing our complex at Tivoli V. And was given a web link to check, it was nonexistent for the first month, I was told I would get notices of work being done and second notices. I got one saying they were pressure washing once then nothing else. read more

PrimeCo's great crew painted thousands of feet of wrought iron fencing at a community I manage in San Marcos. The bid package was detailed, including time frames, costs, etc. They met with the Board along with two other vendors, and were awarded the contract. The job planning was performed as expected with notices placed on each home when they were about to do their section of fencing. The weekly inspections were handled with professionalism. I would not hesitate to use them again. read more

I am a Community Manager for several properties in Coachella Valley. I have used Prime Co for several projects and I found them to be professional and what they promised was delivered. Our desert representative Alison is knowledgeable and when she states that she will be at a meeting, she is prompt and pays attention to detail. I would recommend this company. read more

PrimeCo was hired by my HOA back in July 2016, and they were scheduled to complete work over 2 days on my garages. However, I was going to be out of state on the second day. I spoke with the lead on-site supervisor, Jose, and he shifted resources and completed the work in one day. I appreciated their concern and willingness to work with me. They did an excellent job, and the on-site crew was friendly, professional, and they cleaned up everything! read more

PrimeCo was contracted to paint the exterior of our condo complex. We spoke with a crew member and asked if it was an issue that we had a pond in our patio, the crew member assured us that it was not a problem and they'd mask/cover it before they started painting. They did not mask or cover the pond before starting. Consequently, overspray got all over our patio --including onto our filter and INSIDE our pond with our fish and turtles. They carelessly moved belongings, breaking/killing our plants. My fiancé and I were both late to work because we had to drain the pond and refill the water. I emailed their office to inquire about the type of paint they use so I could research the effects of that paint type on our animals and what damage it could cause to our filter. Nobody has responded. Their crew starts as early as 7/7:30am with absolutely regard for controlling their noise, moving equipment loudly in our patios and on our porches. Egregiously unprofessional. read more

Our HOA used PrimeCo to paint our buildings. The foreman, Joe Vista, was very attentive. He communicated with us regularly and always said to call him anytime we had questions. His can-do attitude and great customer service made the project successful. read more

Primeco recently painted our entire community, we chose new exterior colors and they were so patient in helping us with choosing a new look! The primeco rep Mark was just wonderful through the long 3 month project. The community turned out great!! read more

This organization holds itself to very high standards and sees exceeding customer expectations a principal focus - This is the sort of professionals I would want working on my home! read more

Our property is part of an HOA, and PrimeCo has been hired to reside our buildings. I am so happy with this company. The people who have worked on our home have been great. I have been so happy, not only with the work, but also the workers who have gone above and beyond in making sure that their work is above standard. They really care about what they are doing. read more

We are an HOA that has returned to PrimeCo for the third time since 2013. We have a different sales gal Wende who is superb. She has been available to us every day of the week (Incredible). Ivan (the supervisor for our job) has also been in contact with us on a regular basis with updates and progress reports. The workers are neat and respectful of our Community during this Covid-19 epidemic. The completed work has been to our expectations. We will definitely be continuing to hire PrimeCo for our HOA painting, stucco & wood work and I look forward to working with them in the future. read more

PrimeCo is such a great, professional company. Sarah, my point of contact for PrimeCo, is very efficient and helpful in all areas! She is my go to person! PrimeCo's proposals are very detailed and provides in depth explanation of each scope of work preformed. PrimeCo recently conducted survey for wood replacement for one of our communities. The Board was thrilled with the results and Kris from PrimeCo even joined in on a Board Meeting and gave a full presentation of his survey! Thank you, PrimeCo! read more

They are messy and slow and do not use them. They are working on our condo complex. They tell you 7 to 10 for your condo area it is now a month and not even painted. They break belonging. Are disrespectful. Park in your spot and in landscaping. Other buildings are half done and they have not touch them in over a month. Then when you think they are done you see they had to repair the work they just did two a months ago. read more

Our HOA used them to paint our complex. They were very patient as we struggled to get consensus on colors. With 144 homes and owners that was not easy. On top of that we had a lot of wood repair that had to be done before painting. They kept at it until every minor issue was resolved to each owner's satisfaction - again not an easy task. They even arranged for small touch up kits. After that each homeowner that wanted to hired them individually to paint our screen doors to spruce them up as well. It just so happened that there was a spill accident with my security door but the rep, Mark, immediately offered to fix everything and make things right. He kept in close contact and did just that. We were pleased enough to hire them for yet another major project - a redo of our wrought iron fencing around our pool. Despite running into unforeseen problems they have completed the project as agreed and ON TIME so we were able to make good on the scheduled opening of our pool for the summer. And the fence looks great. I rarely give ANYONE a five because there is always room for improvement but I gave them a solid four and would maybe go a four and a half. I am amazed to see some of the other comments. Certainly not our experience here! Ask for Mark - maybe he made the difference. read more

My community's HOA awarded this company a contract to repaint many homes' wood trim in my neighborhood, including mine. After completion of the job, I was shocked at how bad the house looked. I am giving them a 1 star review based on the following: 1) Overspray - literally EVERYWHERE they painted. White overspray on dark brown stucco really stands our. You could see the tape marks all over everywhere they painted. 2) Paint Drips - had paint drip down the stucco, on the brick walls and even the sliding screen door in the patio 3) Duct Tape - tape was left in several spots on the house, shows just the complete lack of care and attention to detail they have 4) Broken Weather Stripping - they broke off a piece of sheet metal off my kitchen window. They thought it would be fine to just leave it on top of the window. 5) Unprofessional - when I called to complain and get them to come fix the damages, I was informed that many other residents were complaining of similar issues. Then they had the audacity to tell me they had sent out an inspector and it was decided that "the overspray was there from a previous job and was not their fault." I literally laughed and said that was total BS. They completely lied to me on the phone, thinking I was stupid enough to believe that. Just shows how little they care about their customers. To their credit, they finally sent someone out to clean some of the areas of overspray. They put the metal strip back in place, removed the duct tape, and cleaned a couple areas. They refused to clean the paint drips and there is still several areas of overspray they simply ignored. From the beginning to end, it was extremely diffilcult dealing with them to fix the horrible job they did.They were rude to my tenant and myself, and tried to get out of fixing the damage by lying directly to me. They dragged their feet and put me through so much back and forth before finally accepting some level of responsibility and fixing some of the issues. Do not hire this company for any paint job, my home looked much better prior to their work. All they managed to do was upset my tenant, my family, hurt my rental business and home value with their sloppy work. read more

Primco painted our complex in Anaheim starting late last summer and finishing in early March. Numerous homeowners had tire damage due to the employees NOT sweeping up nails when they removed old wood from the carports. 2 of my tires were damaged on 2 separate occasions. I called them in February to be reimbursed for tire repairs. All I got was the run around and its now April and I still do not have a check! When I call them they tell me it will be taken care of in a week. It has been 2 months!!!!! They do not clean up after themselves and then do not take responsibility for the damage they do. read more

Absolutely the worst. They were hired to replace decking handrail. They tried to charge an extra $400 to replace trellis supports that were brand new and did not need to be replaced. Neighbor that did pay them got nive 4x6 posts replaced with 2x4s that were reused lumber that was not straight and was not painted. Basically did the least amount they could to support the trellis. on top of that they put holes in my above garage deck. so i get to spend the next 10 years wondering if that hole is letting water into my garage. Do not hire these people. read more

The painters are amazing. They are all really nice and polite. When I came home and could not get into my house they had no problem moving things out of the way so I can get in. Really great guys.. no complaints here!! Keep it up guys. Also the staff in the office are great as well and caring of our needs. read more

I have had the pleasure of working with Prime Co over the last two years on a large painting project in Carlsbad. From start to finish, the way the entire project was handled couldn't have been better. Both the Owner Brett and the Sales Rep, Kellan are very patient and explained everything fully throughout the process, which in this case, was necessary. In addition to being patient and knowledgeable, they were also extremely responsive! I have never had a hard time reaching Prime Co, they respond quickly to emails and phone messages and the responses are always thorough. I don't think I would have made it through this project without the dedication of Brett, Kellan and the team a Prime Co. Thank you for doing such an awesome job! read more

The crew did an amazing job. Very professional and delivered on time as per schedule. Thanks!!

Our HOA used them for a huge balcony reconstruction and they were great! Our reconstruction manager, Kris was awesome! Anytime I had a question he answered my call or returned my message. Our onsite project managers, Jason and Fernando were the best! I wish for anyone who uses this company, that they get this trio on their projects. The negative reviews seem like they come from owners who don't understand that PrimeCo has to operate their projects while working with an HOA property manager and an HOA Board. Too many chiefs, as was the case with our project. It took longer than we were told because of structural issues and a Board that couldn't decide on a paint color. How is that their fault? The trade workers on our project were respectful, friendly, helpful, and never left a mess, so I am a bit confused about the negative comments on that as well. This company and all of their employees did a great job on our project. read more

I currently live in Las Playas where PrimeCo has done our entry doors, wood replacement and roofing. Coordinating almost 400 units is impressive but communication with the foreman has been exceptional. Joe and Josh have and are doing an great job on our community and I felt it was necessary to recognize publicly. read more

Our HOA used PrimeCo and they were fantastic. Fernando the supervisor on site was very friendly and easy to work with as was Kris in the office. There was some extra painting that needed to be done due to a small error and Kris made sure everything was up to our expectations. I was very impressed with PrimeCo's level of professionalism and courtesy. I highly recommend them! read more

They have not completed the job at my place and I started calling them on Dec 26, 2016, Feb 1, 2017, March 1, March 27, March 29, April 4, April 13......Unfortunately, I paid them in advance HUGE MISTAKE!!! Do not use this company! read more

Primeco painted our 60 unit PUD about 18 months ago. We were very happy with their personnel and workmanship at the time. We now have an issue with them. We have a relatively small stucco area that is peeling due to efflorescence. They treated many other areas that had the same condition. Whatever treatment they gave those areas seems to have corrected the condition, for now, at least. The area we have an issue with is behind some shrubbery. They offer a 10 year guarantee yet, according to our property manager, they are unwilling to correct the problem. At one point they accused us of allowing irrigation to spray on the wall. NOT! We believe they simply did not properly prepare this particular area, hidden behind the shrubbery. According to our property manager, some of their key people have left the company. A year ago I would have given them four stars. The current one star is based on their unwillingness to make good on their guarantee. read more

Our 574 unit HOA in La Jolla has been working with PrimeCo on a complete re-paint of our community since May 2017. This is projected to be a four month project. We are very pleased with the workmanship, communications, weekly job walks, and responsiveness of the entire PrimeCo team. Our on-site Supervisor, Cesar is a great partner. He manages a hard working crew. We have had some bumps along the road but we have always been able to communicate and work these out to our satisfaction. read more

They were contracted to paint our complex, they refused to take responsibility and did nit make structural repairs that their workers damaged. The paint job was also poorly done, they did not properly strip the paint in many areas and after a few weeks/months paint is already peeling. read more

Sadly I have had a similar poor experience with this company as seen in the other YELP reviews here. They were contracted by my complex and have been there for MONTHS (over 5). They have taken over several parking spaces to do the work and set up a job site. As seen in other YELP reviews here the workers leave trash everywhere. Most of the time I see them on break and even one day they brought a BBQ to make lunch which seems a little excessive. The workers have damaged my property and so far have not taken care of it. The contact person for the company does not get back to you. The wood replacement was poor and sloppy job and does not fit so they fill in things with caulking and slop it everywhere. They did not properly prep and there are many places they missed painting etc. and it is peeling I can already tell this will not last and it hardly looks like our places were painted except for they slopped paint where they weren't supposed to (windows, sidewalk, light etc.) I could keep going but pretty much everything I see written in other reviews has happened to me so be warned! read more

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PrimeCo just finished a major painting project at my complex. Their notifications were timely and their staff was very, very nice and accommodating! They did an amazing job in a timely manner and they went around to each gun it to make sure that every owner was satisfied and needed any additional touch up work. I would highly recommend PrimeCo to my friends, family and anyone in need of their services!! read more

PrimeCo was hired by our HOA to paint our community. They worked on our property starting in July 2014 and ending in June 2015. At the time of completion, it seemed as though they did a good job but we noticed some areas now in 2018 where the paint was failing. Since the warranty period would have still covered the work we contracted with them, we called them and their technician came out to examine the areas where the paint failed. That was followed up by a letter "explaining" why some shingles "failed", yep, some really good, scientific reasons why they wouldn't come back to fix them. The reasons still don't explain why one shingle would fail and the one next to it was ok. So now we will have to have those failed shingles painted again by someone else because they don't stand behind their work. Anyway, we just want to make sure you understand before you hire PrimeCo that they didn't stand by their warranty and as a result we would not recommend them nor will we use them again in the future. read more

I wanted to take a couple of minutes and write a review on PrimeCo. I really appreciated working with all of their crew. I have been a landlord and in the management business for over 25 years and I will say that PrimeCo has been one of the most professional companies to work with. Their guys were extremely courteous, pleasant and very accommodating. The work is fantastic! Thanks so much!!!! read more

PrimeCo has done two large wood replacement and painting projects on communities that I manage. From Kimberly in the office to the crew, all of their staff is very professional. As a Community Association Manager, I am aware that there will be a few "bumps" in the road. PrimeCo was quick to resolve any questions or concerns. They go over and above to resolve issues. I would highly recommended them as they work with high morals and integrity. read more

I would not recommend this painting company to anyone. PrimeCo has been working on our complex for the last few months and it has been a disaster. There should be some sort of supervisor on these guys or better training if there is one present. Trash is continuously left all over the complex to include balconies and common areas. A handful of cable clips (the nail in kind) were removed from my garage door frame and thrown on the ground. Luckily I was able to see them before getting a tire punctured. There is left over tape on lighting fixtures and balcony rails. I'm pretty sure they aren't coming back to do touch ups because it has been there for weeks. They leave trash on the ground during lunch breaks to be blown all over the place and is never picked up after the shift. The employees constantly speed through the complex endangering anyone in their way. I very sternly said something to one of the painters that he needed to slow down and he acted like it was no big deal. He must have doing close to 3x the speed limit and would have easily caused a wreck or ran someone over. I have never seen someone drive that fast through the complex. He even walked over and got in my face about it, acted like he wanted to fight. His excuse...it was about to rain, which it wasn't and never did. I didn't know that endangering people was worth getting the job done. Another employee was texting on his phone when leaving the job and came close to running my son and I over in his car. I still don't even think he knew we were there. I just hope that the job is almost done so I can stop picking up trash when I come home from work. Very unprofessional employees and they don't represent their company very well. read more

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Choosing a contractor for our community was tough, but thanks to Mark with PrimeCo's customer service team choosing was easy. I was very impressed with how professional Mark was and how speedy he was with his follow up. Thanks to Mark Prime Co is now my go to for any contractor needs!! read more

Very professional they wear well marked uniforms so you know they belong did great work and explained what they were doing and kept me posted read more

Did I mention I love Prime Co? As an HOA board member, I was tasked with finding a painting company to repaint our community. Of the 6 companies that I interviewed, I was most impressed with Prime Co. Kristin Dooley, our sales rep, stood out from the rest of the gentlemen sales reps that showed up to do the walk with us. She was the most attentive, informative, and I knew she was on top of things. She presented me with options, pointed out issues, and in the end, worked her magic to win our business. Our project manager, Josh Bradley, took the project from there and had an amazing crew on the grounds everyday. They worked quick and efficiently, transforming our community from its 1970s outdated look to the updated beautiful colors we have today. Josh even helped us figure out paint colors and found the perfect trim color for us. I won't say that there were no bumps along the way, because with any project there are, but Prime Co. took care of all of our requests and kept the project moving along. They stepped in and took over our wood replacement project when our previous vendor failed to deliver. I found their pricing to be reasonable and in line with other companies. I found their customer service to be excellent. I would highly recommend them to any HOA! read more

Indeed they did contact me and we met at the Property. I was assured everything would be handled in a proper manner. The representatives were polite and fully acknowledged the errors. Deposited this, items have not been corrected. Overspray remains on items, the idea of correcting overspray on landscape rocks was "fixed" by churning them up and turning them over. Paint is flaking off in areas where I had advised the prep work was poorly done. A broken stone slab remains there - broken - not replaced. In sum, the work was inferior and remains inferior. The corrections were not completed. Apparently, I will be required to take more time to point out the very obvious things that a professional should be able to see on their own rather than making it my job to supervise the wrecking crew that came through the neighborhood. A response from the President is nice but means nothing when the work is not completed. Ultimately, the follow through by the Contractor was poor. If Prime Co corrects their issues, I'll be pleased to be the first to share that they stepped up and did so. If I have to take more time to point out the obvious, I will take that time so obtain estimates from third parties to cure the damage and pursue submit Prime Co. for recovery as necessary as I'll be left with no alternative but to commence legal action. It's utterly ridiculous that the party who's had their property damaged has to continue to point out the obvious. read more

PrimeCo is about halfway through a project repairing wood, patching stucco and painting our 102 unit complex in Rancho Bernardo. They have been truly great each step of the way. A friendly and conscientious group of workers have successively stripped away the bad wood and stucco; replaced or repaired; then sprayed the large areas and roll or brush painted the edges and trim. Throughout the project, the foremen, Josh Bradley, and all the workers have gone out of their way to ensure everyone is satisfied with the ongoing work and the finished project. As they left each day they picked up any detritus, ready to start fresh the next day. Windows were taped and covered for abut half a day while spraying each unit. Where more extensive work was needed they worked around and came back when repairs were completed. We couldn't be more satisfied and gladly recommend PrimeCO for other similar projects. read more