Byron Center location: Chris DeRuischer's entire team was incredibly kind, prompt, communicative,…read moreinformative and responsive - what more could you ask for?! A stellar team all around. I chose the Byron Center location due to the high quality of service but I'm sure the Beltline location is just as phenomenal. Their company-wide processes are iron clad and they're very much on top of their game. As a first-time home buyer I had many questions which Churchill answered with patience and expertise. They also provide unbeatable support around the clock, along with programs and options other lenders do not. They'll be my mortgage lenders for life!

Josh was absolutely amazing to work with! Being a first time homebuyer, I was extremely…read moreintimidated. Josh made the process so simple and easy! He sat down with me and explained everything! His explanations were so easy to grasp and understand, but was always willing to explain again if needed. He was very prompt, answering questions almost immediately via text or email. He also provided weekly video updates every Friday afternoon staying where we were with the process. I appreciate everything Josh did, especially achieving final approval to close in just 14 DAYS! He is absolutely incredible, and I will definitely be returning in the future. The other teammates do a lot of behind the scenes action, but are also great about promptly contacting you when needed! I highly recommend Josh and Churchill Mortgage!

My realtor recommended Kirby and his team to me, and I couldn't be happier with the service they…read moreoffered. I had been approved through a few different loan companies, but no one went into as much detail and preparation as this team. When we finally found a house and had an accepted offer, everything was smooth sailing. I had recently transitioned jobs and they guided me through that without issue. Communication was always very clear with quick response times. As a first time home buyer I felt reassured and taken care of. Would absolutely recommend.

Todd Jarrold was great to work with. Our awesome realtor Trent Sims introduced us to Todd over the…read morephone after we saw a house we wanted to put in an offer. It was a Tuesday night at 6:00pm. By 7:30pm, Todd had worked through all the details we needed to put in an offer on the house! A few days later, the offer was accepted - we couldn't have pulled it off without Todd's flexibility, knowledge and follow through. As first time buyers, he took us through each step of the process - making sure we understood all of the elements associated with the mortgage process. We'd highly recommend Todd and the entire team at Caliber.

If you don't have a good credit score I wouldn't even attempt to go through this company they won't…read morehelp you they will tell you your approved and lie to you and give you the run around for a week their communication is very poor you have to hound them just to get them to do their job I wouldn't recommend this company to anyone !

For a first time home buying experience, this was awful. For starters, I was pre-approved for an…read moreamount, put an offer in for less than that amount, and the underwriting did not go through. Next, I was asked for documents, many times the same ones time and time again, only to have a delay in the response time saying the documents weren't in the correct format, which I was never told what the correct format was. To top this off, I was charged a rate lock extension fee, when clearly the delay was due to Academy Mortgage. I could continue with reasons I will not recommend Academy to family, friends, or clients, but here is my summary of why you should go elsewhere for your mortgage.

New Executive Mortgage was very helpful in explaining the loan process and associated costs. They…read morewere always in close contact with us, keeping the lines of communication open and provided many timely updates. Their efficient handling of our loan process from start to finish allowed us to meet out deadline, without any delays.

From the owner: Loans, Refinancing, Mortgages Company NMLS #874366read more