This is my experience with this business and the people that work their. This is based solely on my…read moreinteraction over several months with this business. I am by no means making a recommendation to work with this company or not work with them. Please do your own research and make your own judgements. Mikes Kitchen Bath & Frplc promised a job for which they were given tens of thousands of dollars upfront as a downpayment in trust. They took the money and then began fronting excuse after excuse to delay the work. Nearly, two years later they failed to deliver. In my conversations with the staff, I found the staff to be rude , offensive, dismissive, threatening, and aggressive any time you expressed desire to make changes to labor and materials. My and my families vision for the renovation clearly did not matter. Like MANY others in the reviews, I had a key family member pass away while waiting for them to decide to do the work. My family informed them of the family member passing and magically they were ready to do the work. We told them we were now not ready and were not sure we wanted the work or wanted the work in the same design. They claimed they bought all the material months ago (which they refused to show to us) and there was only a 5 day return window. They could not return the materials and had to do the job with the materials they secured. This condition never brought upfront to me. I was floored that they bought the materials when they had no intent to do the job in the time frame as agreed. This immediately violated my trust and confidence in them, because they could not be trusted with the deposit. Upon reviewing the material pricing we discovered the prices of the materials to be 3 to 4 times the price. They claimed it was because of COVID. I don't recall COVID affecting faucet prices in late 2022. They claimed that ALL this material was custom and built solely for our job. Kholr is a brand name. I don't think Kholr builds faucets on a one-off basis. During the conversations in 2022 they said the materials were all available in there warehouse. They had thousands of options. There was no mention custom casting tiles and faucets form Kholr or elevated prices due to constrained supply lines. They were inflexible to change and flat out refused to work with us. When I questioned the pricing on materials, they flat out refused to show proof. When I reviewed their labor, I found they added tens of thousands on labor for a job that should take a week or less. They couldn't come up with a job schedule and when questioned they would give ranges between a few weeks to month or more. When asked why they needed that much money for a small job they claimed it was because they had to walk up stairs and work on the second floor. They absolutely refused to put a proper labor contract together and validate their labor prices. They refused to change their labor, adjust the work, or work with us in any way. They were very aggressive and threatening about this process. Coming away from Mikes Kitchen Bath & Frplc, I feel that I have been lied too, maliciously targeted, frauded, and that I have potentially led other family members into harms way. My experience has taught me that this is an aggressive company with low ethical and behavior standards. My research online and conversations with them directly indicate to me that they are targeting a certain population demographic and going after them. I have never encountered a company like this before and hope I never do again. In dealing with this company I have learned about these crucial resources for consumers. Better Business Bureau: https://www.bbb.org/ WV AG Consumer Protection: https://ago.wv.gov/consumerprotection/pages/default.aspx Local Sheriff's office.

We just got new kitchen counter tops and a gorgeous tile backsplash from Davis Kitchen and Tile and…read morewe are thrilled with the result and everyone who was involved in our project was professional, friendly and a pure pleasure to work with. They worked until we were completely satisfied and we sure are. I would recommend this company to everyone.

From the owner: With over 100 years of experience, Davis Kitchen & Tile is the place for your kitchen & bathroom…read morerenovation. With our own in house designer and in house contracting team, we are a one shop stop for your kitchen & bath needs.

This is an incredible store. I have never seen such a great display of countertop choices. The…read morelayout is very good and it makes it so simple to find the exact product for your kitchen. Alex was extremely professional and knowledgeable about the choices and what works best based on your needs and budget. I would recommend a visit.

Do yourself a favor. Do not shop at this store! They will quote you a "complete installation" and…read moreleave you without even one usable sink. When we called to ask what happened they were rude, disrespectful, and condescending. Make sure you read the fine print and DO NOT believe anything Jennifer tells you. I will never recommend them.