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Primrose & Floral

2.0 (1 review)
Open • 10:00 am - 4:00 pm

Services - Primrose & Floral

Floral design and installation

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3 years ago

Flowers weren't fresh and had been open a while before I got them and didn't last long after I had received them.

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McKay Nursery - Paid $35 per plant for these 2" tall plants that have burnt leaves. Said "3gal" they could be 1 gal plants

McKay Nursery

(18 reviews)

Blatantly Misleading. No Fine Print. No Accountability…read more I ordered a Clematis from McKay Nursery in a #1 container, which their site described as approximately a 1-gallon size. What I got was a 2.5-quart pot--dramatically smaller than what any reasonable person would expect when ordering a gallon-sized plant. I contacted customer service, and Matt Weaver responded by telling me that a "#1 container" is actually a "trade gallon," which, according to him, means 2.4-2.9 quarts. That's not a real gallon. And more importantly: that information was nowhere on McKay's website. No small print. No disclaimer. No fine print. Nothing. To justify this, Matt sent me a link--not from McKay--but from a completely unrelated company's website (NC Farms), trying to retroactively explain away the discrepancy. That's not customer service. That's deflection. If McKay is using a non-standard sizing system, it is their responsibility to be transparent about that at the point of sale--not after someone calls them out. The fact that this was omitted entirely from their site makes it false advertising, plain and simple. The plant might be healthy, but I paid for something I didn't receive--and the way it was handled showed zero integrity. Buyers beware: McKay's "gallon" isn't a gallon. And once they've got your money, don't expect accountability.

Buyer Beware! This company sells inferior plants online. None of my plants showed and life almost…read moreone year later! Do not honor their 1-year guarantee! BBB to be reported also.

Primrose & Floral - florists - Updated July 2026

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