1. Priority Personnel

    1. Priority Personnel

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    San Marcos, TX

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    Priority Personnel

    1.8 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Windsor House Nannies

    Windsor House Nannies

    3.9
    (25 reviews)

    We had the nanny we got from an initial placement from Windsor for years, but that was in spite of…read moretheir services, not because of them. Our nanny's Driver's License expired, and they unilaterally fired her. No notice to us, her actual employers, they just sent a termination email directly to the nanny. When I raised serious concerns that their lack of communication and interference caused us considerable trouble, with the nanny threatening to walk away, I was greeted with condescension and finger pointing, not problem solving or resolution. Despite these failings, we attempted to engage with Windsor again for a new nanny search. We clearly stated what we were looking for, and offered a pay range within their publicly posted scale. The agent applied hard sales tactics to attempt to incite us to increase the rate to well above market, which was significantly higher than their publicly posted pay scale. We politely declined the pressure, and agreed to move forward with our preferred market rate. Instead of sending the contract, as we'd agreed, the agent sent a vague email referencing the agency's preferred, above market rate, and suggested yet another phone call would be required. I agreed, despite the unprofessionalism of this request, and went through the same time wasting process, again. At that point, and only then, did the "CEO" deem us unworthy of their business. You wasted my time and tried to hustle me. Drop the pretense.

    We used Windsor House Nannies to find our full time nanny. The whole process was extremely…read moreefficient and easy. Communication was excellent during the entire process and I really loved how they were very proactive and on top of things. I really loved their professionalism, how thorough they are and how organized everything was! Their online dashboard is amazing if you, like me, care about things being very organized and detailed. I felt that they really did a good job matching us with a nanny who fit our needs and things have been going great since! Highly recommend Windsor House Nannies!

    Priority Personnel - employmentagencies - Updated July 2026

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