The staff and doctors here are so compassionate. We took our elderly cat in and she stayed a couple…read moreof nights and the communication, care, and professionalism was awesome. I would definitely recommend this emergency vet.

It's difficult to know how to rate an emergency service center. I am so grateful it exists and…read moreunderstand how stressful some situations must be for the staff...but can also say I didn't feel comforted, and this location feels very bare bones. We took our dog for an internal bleeding concern which ended in euthanasia within two hours of arrival. I feel I received the minimum amount of information (and unapologetically annoyed the vet with my questions), and the person who gave us the most care and consideration was the woman who had me sign the euthanasia paperwork. To everyone else, it felt like we were just on a conveyor belt of customers. Some other reviews quoted the location as dirty. I wouldn't go that far, but it is quite bare, not a comforting place to say goodbye to your pet.

Brought my small sized dog there and they were professional and I was sble to bring Mickey homesread more

I called twice with an emergency question. Both times i was placed on hold and then hung up on…read more This is not how you treat people as an ER. VERY UNPROFESSIONAL!!!! drive out of town to go somewhere else. not here

Several months ago, I came home from work to find my senior dog with his mouth stuck shut and…read moreimmediately took him to ECV; the technicians and veterinarian who worked with us frankly seemed more interested in letting me know how much more about his underlying condition they knew than I (a layperson) did. I think about that a lot. Because we did have to make the extremely difficult decision to put him down, and his last moments were spent with people whose jobs can be so very draining and thankless, but nonetheless whose job it is to guide us through the facts. Yes, I thought it was too expensive. Yes, I thought I was offering the staff more empathy than they deserved. But, yes, my opinion is heavily colored by having left with just an empty blanket in my arms. Just looking at the situation objectively, we did get what we needed.

Dr Hooper saw my cat for less than 10 minutes. Called us back told me my cat most likely won't make…read moreit through the night and if he did he would live no more than 2 months.. I almost put my cat to sleep bc she pushed for it. Luckily I called my daughter on FaceTime and she convinced me not to.luckily I listened to my daughter bc this uncompassionate vet was so off and quick on her decision it's quite scary. In fact she said you hear that other cat crying ? He has same thing as if it was her special dx for the night. I have such PTSD everytime I think of how I almost put my kitty down. Stay far away their techs don't even know how to take a temp which was so critical and Dr Hooper doesn't know how to listen to a heartbeat unbelievable

Unless your pet has a severe emergency, don't go there. My dog was sick and hadn't eaten in 4 days…read moreSeveral days earlier, we saw our local vet who gave my dog a shot for nausea. By Saturday, he still wasn't eating and our vet is closed on the weekend I do understand that this hospital operates on a triage system so I was prepared to wait. After sitting in an exam room for 2 hours, I told them I was leaving. They said that there had already been several emergencies ahead of me that they were working on. I had called them before driving over because it was 20 miles from my house and a lot of traffic to get there.

We had to unexpectedly put our cat to sleep at this hospital. All the staff, but especially Amanda…read morewas amazing, and went above and beyond for us. She walked us through every single part of the process, answered every question we had, gave us the time and space to grieve, and treated us and our cat with the upmost respect and dignity. She had genuine compassion. She made a horrible day a little more bearable. Thank you to Amanda and all the staff here - we are grateful.

Our Havanese {dog} had an ear infection while we were staying nearby on vacation. While most places…read morewere closed or too busy to see her, the SAHE took her within 2-3 hours as it was not an emergency. Super professional & friendly staff. Place looks fairly new. Very clean & bright. Great place!

Top notch! All the staff was kind, explained things thoroughly and took time to answer my questions…read moreTruly ever staff member we encountered during our visit was fantastic. There was no single super star as they all worked seamlessly as a team the whole time. What I appreciated most was the entire staff's commitment to great communication and ability to juggle multiple patients without ever making us feel like just a number. There was never a concern something would slip through the cracks because they were excellent at giving their full attention and care to the person/pet in front of them.

I've not used their services, only been there to shop and it's nice. Clean store, smaller than I'm…read moreused to but that's ok! The people are very nice as well. Recommended!

Took my 2 dogs for a nail trim with the Grooming department. Excellent service and affordable. The…read morestore is clean and well organized. Everyone is super friendly and knowledgeable. So happy they opened close to home. My boys had a great time browsing the aisles.

They took great care of my dog when he accidentally got into some grapes. The staff was very…read morefriendly and attentive. While I was in a room I had to wait a few minutes for the vet to come back, but I was glad to be the person waiting with my pet instead of the person whose pet was having a true emergency that needed immediate care. It costs more than the regular vet, but that's why it's an emergency vet. No one wants to work the night shift so you get paid a little bit more when you do. I am thankful for the vet and felt that she was very kind and caring.

My dog had a severe allergic reaction to Advantix. Her face and body had huge hives and I was…read moreafraid she'd stop breathing. We checked in at 9:30pm and waited for 7hrs just to be seen. The tech took my dog at the 6hr mark and left the room with no word as to what they were doing or if they were going to be doing anything. Turns out they took my dog and put her in a kennel for two hours!! Why take her, if you're not even close to ready to look at her, she would be happier with her parents!! They said the wait "Is because they had one Vet on a Sunday that we had the wait!" Why wouldn't they have an emergency on-call additional vet available? I asked for them to quickly trim her nails and they said yes and later refused. The hospital was so cold we were freezing the entire time so I told the vet and she said sarcastically "I'm cold too!" Well I'm thinking they need to turn off the A/C!!!! I have been a pet owner for over 50 years and this was by far THE WORST TREATMENT I'VE EVER RECEIVED! We had less than five minutes with the vet after 8hrs of waiting!!!!!!! My dog could've died and they simply didn't care. If they are the ONLY AVAILABLE VET, you don't have much choice, but no customer should EVER have to wait 7hrs to see someone, no vet should ever disappear with your dog with ZERO explanation for two hours, and no hospital should be so cold as to make everyone miserable. My dog survived...no thanks to this animal hospital. But to their credit, and $350 later, my dog was given Benadryl and a steroid. But if we a choice, we would never return.

I took my dog there June 28 and they diagnosed him with Giardia and that was it, never ruled out an…read moreobstruction or did a physical exam. I was there all day from open to close and I was in my car most the time. Got charged 500 after and 120 was the "emergency fee" like there was no emergency. My dog is continuing to throw up and not has been able to keep food in his belly ever since. DONT RECOMMEND AND DONT GO UNLESS YOU WANT NO CARE FOR YOUR ANIMAL.

Waited over 6 hours in my car just for the doctor not to look at my pet. Only looked through the…read morewindow. Told me he passed the Parvo test but has giardia, gave meds. After I asked for Xrays they didn't do them. My dog is currently not able to even take his meds cause he can't hold anything down, not even water. WOULD NOT RECOMMEND EVER! They don't seem to truly care just to have you wait 6 hours and pay $500 and send you on your way! AWFUL!

Dr. Dunphy and Kaylee are truly compassionate clinicians that know their craft and provide the most…read morestate of the art care for my service dog that has been recently diagnosed with hip dysplasia..

Today was the worst day ever for me! Even though my heart is aching, I have to share that CVETS…read morehelped keep me calm as they walked me through the steps of having my fur baby peaceful. They were truly compassionate during my time of grieving and I am thankful for that. Their customer service is amazing and professional. The facility was clean. No long waits, I was attended to as soon as we arrived. Overall, I highly recommend them for any services you may need concerning your fur babies.

Dr. GREENLAW EXCELLENT Doctor! Exceptional services! Dr Greenlaw goes above and beyond with his…read moreclients and animal care! Thank you Verdigris Pet Hospital and hospital emergency Cheryl Crist

The vets and staff are very good. Just their prices are way too high. Had to change vet for better…read morepricing 3 stars is for pricing only