Several months ago, I came home from work to find my senior dog with his mouth stuck shut and…read moreimmediately took him to ECV; the technicians and veterinarian who worked with us frankly seemed more interested in letting me know how much more about his underlying condition they knew than I (a layperson) did. I think about that a lot. Because we did have to make the extremely difficult decision to put him down, and his last moments were spent with people whose jobs can be so very draining and thankless, but nonetheless whose job it is to guide us through the facts. Yes, I thought it was too expensive. Yes, I thought I was offering the staff more empathy than they deserved. But, yes, my opinion is heavily colored by having left with just an empty blanket in my arms. Just looking at the situation objectively, we did get what we needed.

We were away from home for several days last month. Our good neighbor who was caring for our…read moreailing elderly dog Jax phoned to tell me about his large downturn and misery. He had contacted the practice and offered to transport him there to be euthanized. The process was completed by noon that day. The kind lady there named Cat explained everything to me and showed great care and compassion. Jax was then picked up by Halos and Wings, who also did a wonderful job with their cremation services. The total price for everything was very reasonable. Thank you so much to all concerned!

I took my dog in for symptoms I knew were serious but I didn't know I'd lose him that afternoon…read more The care team was very professional and supportive as the situation progressed to finally having to make that last awful decision. They kept me informed through the entire investigative process and then allowed me time to say goodbye. I can't express enough how much that meant to me. This clinic has outstanding staff and I will always be grateful for the love and care they gave my pet.

I took my dog there June 28 and they diagnosed him with Giardia and that was it, never ruled out an…read moreobstruction or did a physical exam. I was there all day from open to close and I was in my car most the time. Got charged 500 after and 120 was the "emergency fee" like there was no emergency. My dog is continuing to throw up and not has been able to keep food in his belly ever since. DONT RECOMMEND AND DONT GO UNLESS YOU WANT NO CARE FOR YOUR ANIMAL.

Our Havanese {dog} had an ear infection while we were staying nearby on vacation. While most places…read morewere closed or too busy to see her, the SAHE took her within 2-3 hours as it was not an emergency. Super professional & friendly staff. Place looks fairly new. Very clean & bright. Great place!

Top notch! All the staff was kind, explained things thoroughly and took time to answer my questions…read moreTruly ever staff member we encountered during our visit was fantastic. There was no single super star as they all worked seamlessly as a team the whole time. What I appreciated most was the entire staff's commitment to great communication and ability to juggle multiple patients without ever making us feel like just a number. There was never a concern something would slip through the cracks because they were excellent at giving their full attention and care to the person/pet in front of them.

Love them! They saved my Shih Tzu and I'll forever be grateful for the xtra time we have together…read more I've been to several vets in Myrtle Beach and honestly haven't been impressed with any of them. One vet wanted to do surgery when they found Roscoe had eaten sand at the beach a few days earlier. When I asked questions they seemed annoyed and continued typing on their laptop. I left him there for several hrs since they said he needed medication and they couldn't guarantee his outcome. I came back later and when I asked who stays with them overnight I was informed that no one would be there. I then took him to Beaver Run. They contacted the vet and was told that nothing had been done xcept an IV for hydration. The vet at the ER said she was disappointed with the attending Dr at On Point also.

My dog had a severe allergic reaction to Advantix. Her face and body had huge hives and I was…read moreafraid she'd stop breathing. We checked in at 9:30pm and waited for 7hrs just to be seen. The tech took my dog at the 6hr mark and left the room with no word as to what they were doing or if they were going to be doing anything. Turns out they took my dog and put her in a kennel for two hours!! Why take her, if you're not even close to ready to look at her, she would be happier with her parents!! They said the wait "Is because they had one Vet on a Sunday that we had the wait!" Why wouldn't they have an emergency on-call additional vet available? I asked for them to quickly trim her nails and they said yes and later refused. The hospital was so cold we were freezing the entire time so I told the vet and she said sarcastically "I'm cold too!" Well I'm thinking they need to turn off the A/C!!!! I have been a pet owner for over 50 years and this was by far THE WORST TREATMENT I'VE EVER RECEIVED! We had less than five minutes with the vet after 8hrs of waiting!!!!!!! My dog could've died and they simply didn't care. If they are the ONLY AVAILABLE VET, you don't have much choice, but no customer should EVER have to wait 7hrs to see someone, no vet should ever disappear with your dog with ZERO explanation for two hours, and no hospital should be so cold as to make everyone miserable. My dog survived...no thanks to this animal hospital. But to their credit, and $350 later, my dog was given Benadryl and a steroid. But if we a choice, we would never return.

I texted Verdigris on a Saturday morning (our regular vet was closed) about a problem with our dog,…read moreand they responded promptly. It turned out that it was not an emergency, and we did not have to take her to them. If it were not for the traffic on that part of Route 70, I would definitely make them our regular vet.

Do NOT use this vet. They only care about the money. In times that I needed help, it was all about…read moremoney. I needed a prescription and wanted to shop for a lower price. Nope. You must only use their high priced pharmacy No compassion

Unless your pet has a severe emergency, don't go there. My dog was sick and hadn't eaten in 4 days…read moreSeveral days earlier, we saw our local vet who gave my dog a shot for nausea. By Saturday, he still wasn't eating and our vet is closed on the weekend I do understand that this hospital operates on a triage system so I was prepared to wait. After sitting in an exam room for 2 hours, I told them I was leaving. They said that there had already been several emergencies ahead of me that they were working on. I had called them before driving over because it was 20 miles from my house and a lot of traffic to get there.

We had to unexpectedly put our cat to sleep at this hospital. All the staff, but especially Amanda…read morewas amazing, and went above and beyond for us. She walked us through every single part of the process, answered every question we had, gave us the time and space to grieve, and treated us and our cat with the upmost respect and dignity. She had genuine compassion. She made a horrible day a little more bearable. Thank you to Amanda and all the staff here - we are grateful.

Thank you to Halo and Wings Cremation for taking such tender care of our pug, Max. Losing him broke…read moreour hearts, but your kindness made it easier. You explained every step, answered all our questions, and treated Max like family. We will be forever grateful. Thank you from the Applewhite/Emberton family

I recently lost my kitten that I had been fostering since he was 10 days old. We had a tragic…read moreaccident occur and his time here was short, crossing the rainbow bridge at 8 weeks. This has rocked me to my core. It was all unexpected and very hard. He was last seen at the emergency vet and we chose to cremate and bring him home. I am beyond impressed and grateful for this cherished memorial to our sweet kitty. This is beyond anything I ever knew was possible and unlike anything we've experienced with pets in the past. The care, respect, dignity and attention to detail that our sweet kitty received with your services is really top notch. Thank you, truly.

Dr. Sykes is a wonderful, seasoned, down-to-earth veterinarian. I have brought my dogs and cats to…read morehim for going on two decades, and I so appreciate his wisdom and kindness. Cannot say enough good about Dr. Sykes and his excellent staff.

Had to find a new Vet after our previous one retired, Dr. K and his excellent team have been great…read morethe past couple of years. Everyone here is very friendly, helpful and professional. We truly feel like our dog is being cared for and not just another # getting a bunch of prescriptions thrown at him. Even when we had to leave him for a short period of time we knew he was in good hands. Fair/reasonable pricing for the services rendered, much appreciated!