Thanks to Steve and his staff for their efficient and quality work. I called in to have them look at our door. Was so surprised and grateful that they came and fixed it within an hour. A week later I called to get a windshield replaced and he booked it in right away and it looks amazing! We would highly recommend them for quick and quality service!!! read more

I was in need of a new windshield BADLY and my brother had decided to purchase one over the telephone from out of town from Prism Glass. I was sooo excited to finally get a new windshield since I could not hardly see out of the one I currently had anymore. I arrived in the morning for my appointment and they were friendly enough but there were some downfalls... 1. I didnt get offered a ride anywhere (customer service shuttle type, non existant) 2. The guy asked me how I was paying... it was already paid for! 3. The guy told me they might take awhile longer due to vandalism the night before....I fail to see how this is my fault as a customer. 4. After getting my car back, I noticed a tool sticking out from under my car hood... A TOOL! they had left a tool & a rag underneath my hood on top of my engine!!! When I returned the tool & rag and explained to the lady at the front desk what happened, she said that she would have a manager call me when he was back (could be 2 days from now!) When i got the call from their manager.. all he said to me was "sorry, i'll talk to my guys in the back" THAT'S IT... no deal, no nothing.. he didnt seem disturbed by the fact his employees had left tools under the hood of my car and could have destroyed my engine with something so rediculously stupid.Sounds like it wasn't the first instance this happened. WORST SERVICE EVER! read more

We broke a glass in an oval picture frame i called prism glass to ask if they could cut me a new one as we were trying to put our granddaughter s package together before she got here after school.They said they might get it done today but probably not until tomorrow so i was stunned to get a call about an hour later that it was ready so very happy with the speed and professionalsim.Well done read more