FYI - I have children that are now adults so don't even have reasons to come to a Pediatrician…read moreanymore. Plus, when my children were younger, we actually went to another group since I don't think this practice existed (20 years ago) or were near where we lived. The reason why I am giving this rating is, because I have had the opportunity to come here three times to actually teach pregnancy yoga (I subbed for their regular instructor who is awesome). Parkside Pediatrics had been offering pregnancy yoga (Wednesday evenings) knowing that there's benefits to both Mommy-to-Be and baby. Beforehand it was drop-in donation-based but they are now charging a very small cost which they donate to charity. This makes more sense as they can now be sure who is registered and planning on attending, and the participant can receive information. The facility is very nice and I like how they have two different entrances and lobbies for well and sick children. They have staff members /receptionists who are friendly and I was actually quite shocked and pleasantly surprised that they have late hours because you never can plan when your child becomes ill. Other interesting fact is on their lower level, there is an entire Breastfeeding Center. I don't know if they have classes, probably, but there are supplies and information regarding equipment/supplies . . . which is wonderful. I would have loved that when I needed it. The pregnancy yoga class that I setting up for one time was after hours and one of the owners/doctors saw me setting up for the class and took the time to introduce himself and ask if he could help. As always, the relationship with your doctor is important and usually extends with their staff folks. Though I don't have direct experience from the medication needs side, it is good to see a very clean facility that offers much to its patients.

My daughter was a patient here for eight years. In the beginning, we loved this practice. It had a…read morepersonal, small-town feel, and we always felt like our concerns mattered. Unfortunately, over the past few years, that experience changed enough that we decided it was time to find a new provider. One of the biggest frustrations has been continuity of care. The physician we were seeing became available only part-time. When you're trying to manage ADHD medication, consistency is incredibly important. Seeing different providers makes it much more difficult to find the right treatment plan and build trust. We also experienced several administrative issues. Our daughter's prescription was sent incorrectly on three separate occasions, creating unnecessary delays and frustration. I was also charged for a full virtual office visit simply to ask follow-up questions about a medication that had recently been prescribed. Obtaining medical records was another challenge. After three requests, one set of records still wasn't sent. When requesting another set, I was told there were IT issues, and I ultimately had to drive to the office to pick them up myself. While any practice can have an occasional mistake, the pattern of communication issues, administrative problems, and lack of continuity eventually outweighed the positive experiences we had early on. It feels like the practice has shifted from the personal care it once provided to a much more corporate environment. I hope this feedback is helpful, and I genuinely hope these issues are addressed so other families have a better experience than we did.

The experienced physicians here are caring and understanding, supportive and helpful! Staff is…read morenormally kind and polite as well. The building is clean and they've updated a lot since the pandemic. My son has been seen here since he was only about 3 months old. He's 9 now. If you're over 10 minutes late, even if you call, they will not see your child. Also, this facility is a teaching clinic, so it's possible (only happened to us once) to incur contact with a rude student.

My kids have been going here since we moved here in 2014. The care is top notch. The staff is…read morecompassionate and caring. The doctors are excellent and I wouldn't have wanted my kids nowhere else. My granddaughter now is a patient and we will continue to use them through generations to come. We love all the doctors here.

I brought my son to this practice for 11 years and it was great until he started getting really…read moresick. Dr. Gully really is nice and really does care for patients, however there are times when she doesn't listen and doesn't notice how sick a child really is. The first time it happened she apologized and gave us a second visit where she was far more helpful. Then last year my son was really sick again and Dr. Gully didn't want to provide sick notes or homebound forms for his absences so she just dropped him from her practice. I had no idea why she had done this. I contacted the practice manager to inquire about it and Dr. Gully then called to discuss it with me. She said that she would only provide notes when a patient had been seen since day one of their illness, which was never the case with my son. My mom Is a doctor who is able to help us with minor illnesses so we only go to see Dr. Gully if illness is severe or prolonged. I agreed to bring him whenever he got sick immediately and all was well so we stuck with her. Then he got sick again, really sick, with a virus. I brought him in immediately to comply with her expectations. Once again Dr. Gully didn't listen well. She kept talking about his illness from last year instead of focusing on the current illness which was causing him to writhe in pain for 4-5 hours every night until about 3 or 4 am. I asked again and again what could be done for symptom relief. Her only suggestions were Tylenol or Motrin which proved ineffective so I brought him back in to see what else could be done. Her only suggestions then were to "love on him" or bring him to the ER, both inadequate suggestions. You can't hold a child who is writhing in pain and the ER is for acute illness and injury, not viruses. She should have done some investigating to figure out how to treat him or referred him to someone else, not give up and offer terrible suggestions. Then when I asked her to update his sick note she took it and said she would call the principal directly. Then I got an e-mail from the principal in which he told me Dr. Gully had said my child showed no evidence of illness and should return to school immediately. I had done everything she required for a note and still hadn't gotten one. (I did eventually get one after complaining to the practice manager.) Dr. Gully should have voiced her opinion at our office visit, not go behind my back. She seemed to think my son was just not wanting to go to school, but if a kid fakes an illness they heat up a thermometer or pretend to have stomach pain. They don't writhe in pain crying, moaning, and begging for help for 5 hours every night. So now I was pressured to bring my sick child who was barely sleeping at night back to school. How was he ever supposed to recover if I did that? Furthermore, he did have observable signs of illness, a fever, which they were aware of when the nurse took his temperature. I immediately found my son a new doctor. This doctor noticed my son's lymph nodes were swollen, a sign of infection which Dr. Gully had missed, and he told us that we could combine Tylenol and Motrin in adult doses giving us exact directions about how large the doses should be and that finally proved to be helpful is easing the pain. By not believing that my son was sick Dr. Gully failed to provide him the medical advice he desperately needed and the note he needed so he could rest and heal.

My son has been seeing Dr. Gully for 3 years now. I can't think of a better experience we've had…read morewith a pediatric practice. Dr. Gully is wonderful - she caring, knowledgable and very thorough. She has an excellent bedside manner; in fact, it's the best I've ever seen. Dr. Gully is great at explaining things and she never talks down to me or my son. Her front office staff and nurses are also friendly and helpful. Whenever I've had a glitch with insurance, they've helped me navigate it. I would HIGHLY recommend Blue Ridge Pediatrics to anyone looking for quality care for their children. They are simply the best!

Great people and get place. Very friendly and concerned about people. I have never gone in and out…read moreof any doctor's office or clinic in such a speedy time and still get great care.

Probably the most knowledgeable, caring and helpful doctors in the Greenville area. The staff are…read moreall very friendly and helpful as well. I highly recommend West Butler Family Practice to any new patients because I have been treated there for years and am really pleased with their professionalism.

The nurse Angela H, immediately made me feel welcome and listened and was very professional, I've…read morealways been properly cared for at this location and it's my main for a reason!

I absolutely have loved coming here until this past Friday. I was positive for Covid. To which I…read moreget very sick the past few times, which scares me, and I was always prescribed medicines for congestion, cough etc. I saw Richard Leland to which did not even check my throat, my nose, or my breathing but said he would write me a script for a new drug. This drug is $1389!!!! Like what in the hell! I can't afford that nor know anyone that could!!When I realized that when I got to cvs to pick up my prescription I called Immediate care and asked for something else to which the doctor said no. Why do I pay insurance or pay to see a doctor who won't help you get the care you need?!Absolutely ridiculous! So I have been horrible sick all weekend and getting even worse until I can try to get in with someone on Monday. Thank you for wasting my money, my time and having absolutely no regard for my health or well being!!!!!DO NOT SEE DR. LELAND!!!!

My husband and I both go here. We are always treated very nice and could not ask for better…read moredoctors and staff. I am so glad they are treating my husband and keeping check on me!

I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.