They came back to clean what they missed and said they went over my kitchen really well. I opened my microwave for the first time since Friday when they cleaned and it's FILTHY! I ordered the "extreme cleaning" package which is the highest available. This company has a name that implies perfection and detail. I have used 4 cleaning companies in town and they are the worst. Do you really want them in your house for four hours goofing off so they can run up your bill?!? read more

Please don't waste your money. We hired this company for a move out clean one month ago for our small 2/2 1,1100sq ft home. After telling us they spent 11 man hours working on our house (though did only bill for 9 due to the quote they provided), this is the work we came back to - I'm will try to post photos. This is not work that deserves a $360 price tag. The floors were not clean. The drawers/pantry were not cleaned - dust/dirt was still in all the drawers. Windows were not cleaned. I'm honestly not sure what they did for the 11 hours, as we are not unclean people. Following a phone call to the company, they did send back an employee to correct this terrible work. However, due to consistent disappointing work, we (four adults) still had to dedicate 3 hours to complete the cleaning prior to showing the house. The realty company stated they had never seen such disappointing work. Do not use Pristine Clean. read more

See all

Over priced for the level of cleaning offered. One sink was clogged when I returned home and a huge mess was left inside of it. When they contacted me about billing, they insisted that the sink was clogged when they arrived so now I am stuck with the full price of the bill and I now need to hire a plumber. read more

Was given this service as a birthday gift. The Pristine employee (they sent 1 person to clean a 1300 sq.ft house) really needs more education on cleaning. After being in my house for 3 hours, he had not successfully finished one room! Not sure WHAT he had actually done in those 3 hours. Disappointing............ read more

Their 2 person team did a terrible job. One member of the team was inexperienced and spend over 1 hour cleaning a "clean" bathroom. Not sure what he had been doing. In addition, their cleaning was not thorough and had to be cleaned again after they left. Very disappointed and was a waste of my time and money. read more

we used them to clean a fraternity room before move in. The appointment was easy to book and they came right on time! Needless to say, after they were done, they transformed a filthy room into a livable bedroom! I would use them over and over again!!! read more

I had never heard of a cleaning service charging by the hour. Nevertheless, although very expensive, I hired them to clean my apt after graduation. I returned 2 days later to see the apt after it was "cleaned" and was fuming. The apt was extremely dirty. There were obvious stains on the floor, accumulated dust under and around all the furniture, and garbage left throughout the apt, the microwave and fridge were left extremely dirty. Under each of the beds, there were piles of dust and garbage. I took pictures of how it was left. I called the company and they said the contract states they do not clean under the bed nor the microwave nor many other things. Is this a cleaning company? The only remedy they provided me was that they could return to tidy a bit more. Really? I had to spend the entire day really cleaning the place before turning it in. This company should be ashamed to call themselves a cleaning company. read more

I would first like to say that the ladies that came to clean the house were professional and did a great job. However, the receptionist staff at Pristine clean was very unprofessional and misquoted pricing of their cleaning services. I was basically quoted one price and then after the cleaning was done told it would be double the cost. When I made it very clear to the receptionist that I was not happy with the price and felt misquoted she fell silent and stated that she had told me that the price was per "man hour." I then quickly reiterated to her that she never told me pricing was per "man hour" and that she couldn't even tell me on the day of my service if there would be one or two cleaners. When asked if we could speak to a manager or boss before my card was charged she stated that her boss was not present and that they didn't return phone calls. Needless to say we haven't gotten a return phone call yet but I'm not going to hold my breath. I will not be using this service ever again and I would make sure of pricing before ever using this company! read more