PRICE GAUGING!!!!! They charged me $130 in labor for an 18 minute job. I asked for an itemized…read morestatement and a price on the part. The service manager said they don't give itemized statements or bills nor could they tell me how much the part cost. She was extremely rude and argumentative. I later found out the part only cost about $100 and they charged me $195. I will NEVER do business with them again.

Great Friendly environment! The girls in the store are always willing and ready to help!read more

Lauren and Raymond did a great job, they provided regular updates on their arrival time, came in…read morecompleted the job quickly - were very professional & respectful of property and left my pool sparkling clean. Great service, good quality work.

I would not recommend this company. Overpriced services, used too many chemicals to charge us the…read moremax prices. Management was deceptive in knowledge of services, pool was often unclean after so called cleaning. Staff was very unreliable, coming out at inappropriate times without announcing themselves, leaving hose in pool running for 3 days straight. My water bill was so high. These people are very unprofessional, should be shut down. Never got chemicals right, and never cleaned the pool. Horrible experience. Beware.

I would recommend Bask Pools & Outdoors for your pool work…read more They did a great job on our 20-year old pool. Bask Pools' resurfaced the pool and now it looks brand new. The owner, Reggie and the Supervisor, Brooks came by during the job and throughout to make sure the job was done well. After the work was completed, Ashley with Bask Pools came by weekly to make sure the pool was clean and in good working order with the proper chemicals. We are very pleased. Thank you to the staff of Bask Pools.

Scheduled an appointment Cancelled a meeting and left work…read moreTo meet with the pool guys about my problems Almost an hour late and got the run around about it Unprofessional CALL SOMEONE ELSE!!

Everything positive that you have read in the reviews over the years about Red's is true…read more Unfortunately, Red himself passed away and much has changed. It is so apparent that some important standards left when he did. It is still a fabulous facility that is very well equipped. Everything that I can point out as a negative can be traced back to staff not doing their jobs. I can remember back when Red had a courteous staff that kept everything picture perfect. Now when I go in, it pangs me to see dirty towels strewn about the facility, trash cans overflowing, garbage on the floor, etc. Unsupervised kids is another problem. Inattentive staff compounds that issue. Not long ago, I witnessed a kid jumping down from a second floor walking track so his friend could film it. It was in full view of the front desk, but their attention was on their phones. I tried to report this to another staff member who let me know that it wasn't his area to deal with. I would hope that they would get on the ball and bring the facility back to its glory. If you can't do it for the members who pay a premium price to go, at least do it to honor the man who brought one of the greatest gyms in the country to Lafayette.

I've been working out And hanging out here for many years. Everyone who works here is very nice and…read moreit's very kid friendly. There's so much to do. You can never get bored all in all I recommended all my friends.